Assessor Resource
PSPCRT413A
Contribute to an integrated service delivery program
Assessment tool
Version 1.0
Issue Date: April 2024
This unit is for those who are involved in integrated service delivery programs either from an administrative or case management perspective.
This unit covers the ability to participate effectively as a member of an integrated service delivery program where a number of organisations collaborate to deliver services.
In practice, this requires identifying and complying with a range of legislative, procedural and policy requirements.
In the workplace, staff must be able to contribute productively to team relationships in an environment where there are competing legislative, procedural and policy requirements for team members. They must be able to develop positive collaborative relationships and contribute to the achievement of team and program goals and deliverables, in addition to complying with the requirements of their own organisation.
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)