Assessor Resource

PSPFRAU501B
Communicate fraud control awareness

Assessment tool

Version 1.0
Issue Date: March 2024


Not applicable.

This unit covers fraud and corruption awareness raising to improve compliance. It includes planning and designing fraud and corruption control awareness activities, promoting compliance, developing and nurturing cooperative client relationships, conducting fraud and corruption awareness activities and evaluating their success.

Fraud in the unit title incorporates both fraud and corruption.

In practice, communicating fraud and corruption control awareness may overlap with other generalist or specialist public sector workplace activities such as acting ethically, promoting compliance with legislation, delivering client services, implementing fraud and corruption control activities, etc.

This unit replaces and is equivalent to PSPFRAU501A Communicate fraud control awareness.

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Prerequisites

Not applicable.


Employability Skills

This unit contains employability skills.




Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The Evidence Guide specifies the evidence required to demonstrate achievement in the unit of competency as a whole. It must be read in conjunction with the Unit descriptor, Performance Criteria, the Range Statement and the Assessment Guidelines for the Public Sector Training Package.

Units to be assessed together

Pre-requisite units that must be achieved prior to this unit:Nil

Co-requisite units that must be assessed with this unit:Nil

Co-assessed units that may be assessed with this unit to increase the efficiency and realism of the assessment process include, but are not limited to:

PSPETHC501B Promote the values and ethos of public service

PSPFRAU506B Implement fraud control activities

PSPGOV502B Develop client services

PSPLEGN501B Promote compliance with legislation in the public sector

Overview of evidence requirements

In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms:

the knowledge requirements of this unit

the skill requirements of this unit

application of the Employability Skills as they relate to this unit (see Employability Summaries in Qualifications Framework)

communication of fraud and corruption control awareness in a range of (3 or more) contexts (or occasions over time)

Resources required to carry out assessment

These resources include:

legislation, policy and procedures relating to fraud and corruption control

procedures relating to public interest disclosures, protected disclosures or whistleblowing legislation

activities for minimising fraud and corruption

fraud and corruption control guidelines

fraud investigation standards

public sector values and codes of conduct

case studies and workplace scenarios to capture the range of fraud and corruption control situations likely to be encountered

Where and how to assess evidence

Valid assessment of this unit requires:

a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered when communicating fraud and corruption control awareness, including coping with difficulties, irregularities and breakdowns in routine

communication of fraud and corruption control awareness in a range of (3 or more) contexts (or occasions, over time)

Assessment methods should reflect workplace demands, such as literacy, and the needs of particular groups, such as:

people with disabilities

people from culturally and linguistically diverse backgrounds

Aboriginal and Torres Strait Islander people

women

young people

older people

people in rural and remote locations

Assessment methods suitable for valid and reliable assessment of this competency may include, but are not limited to, a combination of 2 or more of:

case studies

demonstration

observation

portfolios

projects

questioning

scenarios

simulation or role plays

authenticated evidence from the workplace and/or training courses

For consistency of assessment

Evidence must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This section describes the essential skills and knowledge and their level, required for this unit.

Skill requirements

Look for evidence that confirms skills in:

designing fraud and corruption control activities

developing and maintaining client relationships

tailoring sessions to the needs of adult learners and a variety of audiences

explaining complex concepts and formal documents such as legislation, standards and codes of conduct

using a range of communication styles to suit different audiences and purposes

responding to diversity, including gender and disability

applying occupational health and safety and environmental procedures in the context of conducting fraud and corruption control activities

Knowledge requirements

Look for evidence that confirms knowledge and understanding of:

agency structure and core business activities

fraud and corruption and how they relate to the specific functions and activities of the organisation, together with an understanding of ethical standards required by the organisation of its staff, contractors and suppliers

jurisdictional fraud and corruption control requirements

the organisation's fraud and corruption risk management methodology

fraud and corruption risk factors in the organisation

identified instances of fraud and corruption

adult learning principles

anti-discrimination and diversity legislation

legislation, policies and procedures relating to conduct of fraud and corruption control activities

procedures relating to public interest disclosures, protected disclosures or whistleblowing legislation

The Range Statement provides information about the context in which the unit of competency is carried out. The variables cater for differences between States and Territories and the Commonwealth, and between organisations and workplaces. They allow for different work requirements, work practices and knowledge. The Range Statement also provides a focus for assessment. It relates to the unit as a whole. Text in bold italics in the Performance Criteria is explained here.

Needs analysismay include:

consultation with staff, clients, fraud and corruption control networks

review of data and information gathered

compliance with legislative direction

Fraud and corruption awareness- raising activitiesmay include:

formal training sessions

addressing industry associations

consulting groups

internal and external speaking engagements

publishing guidelines, brochures and reports

Precedents may include:

legal precedents

decision making precedents

decisions previously made in the organisation

Information may include:

program guidelines, contractual information

policies and procedures

legislative requirements

Means of information disseminationmay include:

computer-based information

newsletters

written policy manuals and procedures

internal instructions and guidelines

videos, pamphlets, posters

case studies, hypothetical examples

staff orientation processes

training and awareness sessions

conferences and seminars

liaison meetings with clients and stakeholders

intranet

Internet

public promotion campaigns

Networks may include:

contact with peers or colleagues in or outside own agency

Stakeholders may be:

internal or external to the organisation

agency staff and senior management

contractors and consultants

other agencies

related program staff

client organisations

industry associations

law enforcement agencies

the general community

Decrease in fraud and corruption activity may be as a result of:

awareness raising and training activities

publicising/communicating agency attitude to fraud, corruption and ethical behaviour

using administrative reform

establishing accessible and confidential reporting channels

publicising agency fraud and corruption control practice both within the agency and to clients of the agency

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Need for activities is determined, taking into account identified client needs, feedback from clients and staff and priorities identified in the organisation's fraud and corruption control plan. 
Ideas for new or improved activities are initiated, gathered and assessed, taking into account legislative and policy directions and the human, financial and physical resources required. 
Approval for fraud and corruption awareness-raising activities is obtained in accordance with organisational guidelines. 
Individuals and groups are targeted, and formal and informal networks are established and used regularly as communication channels. 
Precedents in fraud and corruption control are incorporated into fraud and corruption control awareness activities. 
A range of media is employed to ensure awareness raising and information sharing activities are implemented as required. 
Fraud and corruption control awareness activities are linked in an integrated and cohesive manner with organisational ethical and fraud and corruption control guidelines, codes of conduct and related aspects of corporate policy. 
Fraud and corruption control awareness activities are based on a knowledge of the organisation's corporate objectives, strategic plan, core business, the culture and values of the organisation and a knowledge of the organisation's client base. 
Fraud and corruption control awareness activities are based on a knowledge of the obligations and protections relating to public interest disclosures, protected disclosures or whistleblowing legislation. 
Incidents and effects of non-compliance are publicised in accordance with organisational requirements. 
Information to promote compliance is provided in line with audience needs, both internally and externally. 
Expectations of clients and contractors are established and documented. 
Opportunities for establishing contacts and networks with external and internal clients are anticipated in consultation with work colleagues and managers. 
Changes in organisational focus are monitored for effects on organisation-client relationships and action is taken to inform clients of changes in accordance with organisational policy and procedures. 
Feedback on organisational activities is obtained and reported within the organisation in accordance with policy and procedures. 
Organisation's fraud and corruption control philosophy, policy and procedures are imparted in a way which facilitates stakeholder understanding. 
Where required, clients are advised when and how they may modify their practices to meet organisational standards. 
Fraud and corruption awareness activities are planned and are feasible within existing resource and time constraints. 
Intended outcomes are identified and are based on realistic expectations of the target audience. 
Activities are varied, refined and adapted as indicated by audience response or by changes in the organisation's fraud and corruption control strategy and procedures. 
Adult learning techniques are utilised. 
Fraud and corruption control awareness information is linked with codes of conduct, ethical requirements, and the fraud and corruption control guidelines of the organisation together with its broader corporate goals. 
Fraud and corruption control awareness activities are assessed against predetermined objectives. 
Results of evaluation are documented and used as the basis for planning future activities. 
Opportunities for new fraud and corruption awareness activities are identified and acted on as required. 
Evidence, if any, is obtained of a decrease in the level of fraud and corruption as a result of the activities. 

Forms

Assessment Cover Sheet

PSPFRAU501B - Communicate fraud control awareness
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Assessment Record Sheet

PSPFRAU501B - Communicate fraud control awareness

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