List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
ELEMENTS | PERFORMANCE CRITERIA |
Elements describe the essential outcomes | Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section. |
1. Collect and analyse workplace information | 1.1 Collect and analyse required information under direction. 1.2 Check and record routine information in accordance with organisational format/s. 1.3 Maintain data systems to ensure records are accurate and up-to-date. 1.4 Update, access and search internal data storage systems as required. 1.5 Apply workplace procedures related to security and confidentiality to information handling. |
2. Process workplace information | 2.1 Sort and distribute incoming information within defined timeframes. 2.2 Identify and communicate problems in processing routine information to relevant staff. 2.3 Establish and maintain information storage and filing systems. |
Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.
handling files
handling mail
applying information security requirements
applying computer technology to data storage, retrieval and presentation
converting one information type to another
applying basic statistical and numerical manipulation
using problem solving and referring problems as required
communicating with colleagues and supervisors
Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.
public sector legislation including work health and safety and environment
policies, procedures and guidelines relating to information handling in the public sector, including confidentiality, privacy, security, freedom of information
organisational procedures for handling information
electronic and manual filing systems
databases and data storage systems
This unit contains no specific industry-mandated assessment conditions. Guidance on suggested and recommended conditions and methods can be found in the Implementation Guide.
Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.