Assessor Resource

PSPGEN009
Work effectively in the organisation

Assessment tool

Version 1.0
Issue Date: October 2018


This unit describes the skills required to work effectively in a public sector organisation with a focus on self-management. It includes evaluating and developing your own expertise, identifying career options, working within the organisational structure and culture, and managing your own work.

This unit applies to those working in generalist and specialist roles within the public sector.

The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to.

Those undertaking this unit would work in teams or autonomously, performing routine tasks in familiar contexts.

No licensing, legislative or certification requirements apply to unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Evaluate and develop own expertise

1.1 Make selfassessment of workrelated competencies by reflecting on own workplace experience and training, and from monitoring feedback on performance in the workplace.

1.2 Undertake research to identify possible careers and compare the requirements of these careers with current skill base and development opportunities available within the organisation and across the public sector.

1.3 Identify areas requiring competency development by comparing current competencies with the competency requirements of current or anticipated duties.

1.4 Set personal learning goals and monitor progress towards them.

1.5 Identify and access potential competency recognition or development opportunities.

1.6 Maintain records of competency development and convey workrelated competencies and experience to relevant people as required.

2. Work within the organisational structure and context

2.1 Develop and use a comprehensive knowledge of the organisation’s structure and function.

2.2 Develop and use an understanding of the organisation’s context.

2.3 Identify the work unit’s position in the organisational structure, examine its relationship with other organisational work units and determine any protocols, difficulties or special requirements.

2.4 Identify and confirm the contribution of the work role and the work unit to the organisation’s vision, goals and outcomes.

2.5 Undertake work in a manner that has regard for the workgroup position and the organisation’s structure, functioning, culture and vision.

3. Manage own work

3.1 Identify, clarify and prioritise individual work goals.

3.2 Identify and manage risks to the achievement of personal work outcomes in accordance with organisational risk management requirements.

3.3 Select work strategies with regard to applicable work parameters.

3.4 Monitor progress with work against set goals, strategies and outcomes.

3.5 Achieve work goals and revise work plans to attend to ongoing or new responsibilities.

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

undertaking selfreflection

communicating with diverse audiences including discussion of competency recognition or development needs

presenting/reporting information to others

writing including work plans, curriculum vitae, records, reports, referrals

reading and interpreting organisational materials

planning and time management

using numeracy skills to manage time and undertake mathematical tasks embedded in information or instructions

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

public sector legislation including work health and safety and environment, regulations, policies, procedures and guidelines relating to work in the public sector

competency requirements of current duties

principles of career planning/development and taking responsibility for own learning and development

selfassessment techniques

alternative work strategies

range of learning and development strategies

the organisation’s risk management procedures

This unit contains no specific industry-mandated assessment conditions. Guidance on suggested and recommended conditions and methods can be found in the Implementation Guide.

Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Evaluate and develop own expertise

1.1 Make selfassessment of workrelated competencies by reflecting on own workplace experience and training, and from monitoring feedback on performance in the workplace.

1.2 Undertake research to identify possible careers and compare the requirements of these careers with current skill base and development opportunities available within the organisation and across the public sector.

1.3 Identify areas requiring competency development by comparing current competencies with the competency requirements of current or anticipated duties.

1.4 Set personal learning goals and monitor progress towards them.

1.5 Identify and access potential competency recognition or development opportunities.

1.6 Maintain records of competency development and convey workrelated competencies and experience to relevant people as required.

2. Work within the organisational structure and context

2.1 Develop and use a comprehensive knowledge of the organisation’s structure and function.

2.2 Develop and use an understanding of the organisation’s context.

2.3 Identify the work unit’s position in the organisational structure, examine its relationship with other organisational work units and determine any protocols, difficulties or special requirements.

2.4 Identify and confirm the contribution of the work role and the work unit to the organisation’s vision, goals and outcomes.

2.5 Undertake work in a manner that has regard for the workgroup position and the organisation’s structure, functioning, culture and vision.

3. Manage own work

3.1 Identify, clarify and prioritise individual work goals.

3.2 Identify and manage risks to the achievement of personal work outcomes in accordance with organisational risk management requirements.

3.3 Select work strategies with regard to applicable work parameters.

3.4 Monitor progress with work against set goals, strategies and outcomes.

3.5 Achieve work goals and revise work plans to attend to ongoing or new responsibilities.

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

undertaking selfreflection

communicating with diverse audiences including discussion of competency recognition or development needs

presenting/reporting information to others

writing including work plans, curriculum vitae, records, reports, referrals

reading and interpreting organisational materials

planning and time management

using numeracy skills to manage time and undertake mathematical tasks embedded in information or instructions

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

public sector legislation including work health and safety and environment, regulations, policies, procedures and guidelines relating to work in the public sector

competency requirements of current duties

principles of career planning/development and taking responsibility for own learning and development

selfassessment techniques

alternative work strategies

range of learning and development strategies

the organisation’s risk management procedures

This unit contains no specific industry-mandated assessment conditions. Guidance on suggested and recommended conditions and methods can be found in the Implementation Guide.

Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Make selfassessment of workrelated competencies by reflecting on own workplace experience and training, and from monitoring feedback on performance in the workplace. 
Undertake research to identify possible careers and compare the requirements of these careers with current skill base and development opportunities available within the organisation and across the public sector. 
Identify areas requiring competency development by comparing current competencies with the competency requirements of current or anticipated duties. 
Set personal learning goals and monitor progress towards them. 
Identify and access potential competency recognition or development opportunities. 
Maintain records of competency development and convey workrelated competencies and experience to relevant people as required. 
Develop and use a comprehensive knowledge of the organisation’s structure and function. 
Develop and use an understanding of the organisation’s context. 
Identify the work unit’s position in the organisational structure, examine its relationship with other organisational work units and determine any protocols, difficulties or special requirements. 
Identify and confirm the contribution of the work role and the work unit to the organisation’s vision, goals and outcomes. 
Undertake work in a manner that has regard for the workgroup position and the organisation’s structure, functioning, culture and vision. 
Identify, clarify and prioritise individual work goals. 
Identify and manage risks to the achievement of personal work outcomes in accordance with organisational risk management requirements. 
Select work strategies with regard to applicable work parameters. 
Monitor progress with work against set goals, strategies and outcomes. 
Achieve work goals and revise work plans to attend to ongoing or new responsibilities. 
Make selfassessment of workrelated competencies by reflecting on own workplace experience and training, and from monitoring feedback on performance in the workplace. 
Undertake research to identify possible careers and compare the requirements of these careers with current skill base and development opportunities available within the organisation and across the public sector. 
Identify areas requiring competency development by comparing current competencies with the competency requirements of current or anticipated duties. 
Set personal learning goals and monitor progress towards them. 
Identify and access potential competency recognition or development opportunities. 
Maintain records of competency development and convey workrelated competencies and experience to relevant people as required. 
Develop and use a comprehensive knowledge of the organisation’s structure and function. 
Develop and use an understanding of the organisation’s context. 
Identify the work unit’s position in the organisational structure, examine its relationship with other organisational work units and determine any protocols, difficulties or special requirements. 
Identify and confirm the contribution of the work role and the work unit to the organisation’s vision, goals and outcomes. 
Undertake work in a manner that has regard for the workgroup position and the organisation’s structure, functioning, culture and vision. 
Identify, clarify and prioritise individual work goals. 
Identify and manage risks to the achievement of personal work outcomes in accordance with organisational risk management requirements. 
Select work strategies with regard to applicable work parameters. 
Monitor progress with work against set goals, strategies and outcomes. 
Achieve work goals and revise work plans to attend to ongoing or new responsibilities. 

Forms

Assessment Cover Sheet

PSPGEN009 - Work effectively in the organisation
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

PSPGEN009 - Work effectively in the organisation

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: