Assessor Resource

PSPGEN034
Compose complex workplace documents

Assessment tool

Version 1.0
Issue Date: March 2024


This unit describes the skills required to compose written complex workplace documents. It includes interpreting and evaluating workplace information and editing.

This unit applies to those working in generalist and specialist roles within the public sector.

The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to.

Those undertaking this unit would work independently performing complex tasks in a range of contexts.

No licensing, legislative or certification requirements apply to unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Interpret and evaluate workplace information

1.1 Seek information from inside and outside the organisation and analyse sources for reliability.

1.2 Distinguish cultural context of the information and use to aid in interpretation.

1.3 Analyse information for relevance to own work and seek assistance with interpretation of complex materials.

1.4 Identify assumed prior knowledge underpinning workplace information and gather additional information if necessary.

1.5 Advise implications of information to relevant personnel.

2. Compose complex written materials

2.1 Determine the purpose, objectives and format for the materials.

2.2 Seek, collate and assess information to inform the document.

2.3 Determine content, structure and sequencing of materials in line with the purpose and intended audience.

2.4 Consider options for inclusion.

2.5 Assess possible impact on the target audience and counter potential criticism where necessary.

2.6 Review composed material to confirm objectives, organisational and legislative requirements are met, and submit materials within required timeframes.

3. Edit written material

3.1 Confirm intent of the communication.

3.2 Check content and proofread for grammar, spelling and punctuation.

3.3 Assess communication in light of the needs of the intended audience.

3.4 Make recommendations for improvement if necessary and record.

3.5 Amend information if required, and submit for approval.

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

integrating information from a diverse number of sources in order to generate meaning

writing and sequencing abstract concepts according to the required purpose of written material

linking complex ideas in written material through selection and use of words, grammatical structures, headings and punctuation appropriate to the purpose

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

public sector legislation including WHS and environment

regulations, policies, procedures and guidelines relating to written communication in the public sector, including privacy, freedom of information, information security, confidentiality and copyright

principles of effective written communication at a high level of complexity

differences in register/style between workplace communication for different purposes

government style manual

organisation protocols for complex written communication

channels of communication and processes for obtaining advice and approvals

organisational policy for recordkeeping – paperbased and electronic

This unit contains no specific industry-mandated assessment conditions. Guidance on suggested and recommended conditions and methods can be found in the Implementation Guide.

Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Interpret and evaluate workplace information

1.1 Seek information from inside and outside the organisation and analyse sources for reliability.

1.2 Distinguish cultural context of the information and use to aid in interpretation.

1.3 Analyse information for relevance to own work and seek assistance with interpretation of complex materials.

1.4 Identify assumed prior knowledge underpinning workplace information and gather additional information if necessary.

1.5 Advise implications of information to relevant personnel.

2. Compose complex written materials

2.1 Determine the purpose, objectives and format for the materials.

2.2 Seek, collate and assess information to inform the document.

2.3 Determine content, structure and sequencing of materials in line with the purpose and intended audience.

2.4 Consider options for inclusion.

2.5 Assess possible impact on the target audience and counter potential criticism where necessary.

2.6 Review composed material to confirm objectives, organisational and legislative requirements are met, and submit materials within required timeframes.

3. Edit written material

3.1 Confirm intent of the communication.

3.2 Check content and proofread for grammar, spelling and punctuation.

3.3 Assess communication in light of the needs of the intended audience.

3.4 Make recommendations for improvement if necessary and record.

3.5 Amend information if required, and submit for approval.

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

integrating information from a diverse number of sources in order to generate meaning

writing and sequencing abstract concepts according to the required purpose of written material

linking complex ideas in written material through selection and use of words, grammatical structures, headings and punctuation appropriate to the purpose

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

public sector legislation including WHS and environment

regulations, policies, procedures and guidelines relating to written communication in the public sector, including privacy, freedom of information, information security, confidentiality and copyright

principles of effective written communication at a high level of complexity

differences in register/style between workplace communication for different purposes

government style manual

organisation protocols for complex written communication

channels of communication and processes for obtaining advice and approvals

organisational policy for recordkeeping – paperbased and electronic

This unit contains no specific industry-mandated assessment conditions. Guidance on suggested and recommended conditions and methods can be found in the Implementation Guide.

Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Seek information from inside and outside the organisation and analyse sources for reliability. 
Distinguish cultural context of the information and use to aid in interpretation. 
Analyse information for relevance to own work and seek assistance with interpretation of complex materials. 
Identify assumed prior knowledge underpinning workplace information and gather additional information if necessary. 
Advise implications of information to relevant personnel. 
Determine the purpose, objectives and format for the materials. 
Seek, collate and assess information to inform the document. 
Determine content, structure and sequencing of materials in line with the purpose and intended audience. 
Consider options for inclusion. 
Assess possible impact on the target audience and counter potential criticism where necessary. 
Review composed material to confirm objectives, organisational and legislative requirements are met, and submit materials within required timeframes. 
Confirm intent of the communication. 
Check content and proofread for grammar, spelling and punctuation. 
Assess communication in light of the needs of the intended audience. 
Make recommendations for improvement if necessary and record. 
Amend information if required, and submit for approval. 
Seek information from inside and outside the organisation and analyse sources for reliability. 
Distinguish cultural context of the information and use to aid in interpretation. 
Analyse information for relevance to own work and seek assistance with interpretation of complex materials. 
Identify assumed prior knowledge underpinning workplace information and gather additional information if necessary. 
Advise implications of information to relevant personnel. 
Determine the purpose, objectives and format for the materials. 
Seek, collate and assess information to inform the document. 
Determine content, structure and sequencing of materials in line with the purpose and intended audience. 
Consider options for inclusion. 
Assess possible impact on the target audience and counter potential criticism where necessary. 
Review composed material to confirm objectives, organisational and legislative requirements are met, and submit materials within required timeframes. 
Confirm intent of the communication. 
Check content and proofread for grammar, spelling and punctuation. 
Assess communication in light of the needs of the intended audience. 
Make recommendations for improvement if necessary and record. 
Amend information if required, and submit for approval. 

Forms

Assessment Cover Sheet

PSPGEN034 - Compose complex workplace documents
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

PSPGEN034 - Compose complex workplace documents

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: