This unit describes the skills required to evaluate the full range of processes and outcomes in the public sector including policy, procedures, processes, structures, service delivery, and projects. It includes identifying the purpose of the evaluation, identifying the evaluation process and tools, carrying out the evaluation, analysing results, reporting outcomes and recommending action.
This unit applies to those working in generalist and specialist roles within the public sector.
The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to.
Those undertaking this unit would work independently performing complex tasks in a range of familiar and unfamiliar contexts.
No licensing, legislative or certification requirements apply to unit at the time of publication.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)
Evidence Required
List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
ELEMENTS
PERFORMANCE CRITERIA
Elements describe the essential outcomes
Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.
1. Identify the purpose of the evaluation
1.1 Confirm the purpose, scope and terms of reference of the evaluation with key stakeholders and seek approvals.
1.2 Identify the range of documentary evidence, individuals and organisations that can provide specialist input and seek commitment for their contribution to the evaluation.
1.3 Determine information critical to the evaluation to inform the selection of the evaluation methodology and tools.
1.4 Determine ownership of the evaluation data and right of access to the reported results.
2. Identify evaluation methodology and tools
2.1 Identify and communicate to stakeholders the criteria for the evaluation and the audience for evaluation results.
2.2 Select evaluation methods from a range of alternatives to suit the scope, purpose and outcome requirements of the evaluation.
2.3 Select or develop measuring tools and media to ensure valid and reliable evaluation results.
2.4 Formulate an evaluation strategy in consultation with key stakeholders to ensure acceptance and commitment.
2.5 Determine resource needs in accordance with budgetary constraints and source.
2.6 Establish evaluation infrastructure in accordance with evaluation requirements and resource constraints.
3. Implement evaluation
3.1 Define and clarify implementation tasks with stakeholders.
3.2 Implement evaluation strategy and collect, collate and record data against evaluation criteria.
3.3 Manage expectations and identify barriers to the evaluation and address or refer.
3.4 Monitor progress of the evaluation and negotiate changes as needed to timeframes, methodology or tools.
3.5 Analyse data or refer for specialist analysis, and compare results with evaluation criteria.
3.6 Present preliminary results for stakeholder feedback.
3.7 Conduct the evaluation.
4. Report outcomes
4.1 Prepare evaluation report that compares outcomes to the evaluation criteria established at the outset, and provides supporting evidence.
4.2 Make recommendations for action in accordance with the terms of reference, supported by the evaluation outcomes.
4.3 Report unbiased and objective evaluation outcomes in a form and language to suit the intended audience of the report.
Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.
implementing planning, research and analysis
using negotiation and problem-solving
undertaking project management
applying statistical analysis of evaluation data
communicating with different audiences and purposes
explaining complex and formal documents, including legislation and codes of conduct, and applying them to work practices
developing objectives and evaluation criteria
accessing legislation and codes of conduct
Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.
evaluation principles – time, cost, quality, quantity, efficiency
qualitative and quantitative evaluation methodologies and data analysis
reporting requirements of a range of audiences
legislation, policy and procedures relating to the conduct of evaluations in the public sector
public sector values and codes of conduct
This unit contains no specific industry-mandated assessment conditions. Guidance on suggested and recommended conditions and methods can be found in the Implementation Guide.
Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.
Submission Requirements
List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here
Assessment task 1: [title] Due date:
(add new lines for each of the assessment tasks)
Assessment Tasks
Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
ELEMENTS
PERFORMANCE CRITERIA
Elements describe the essential outcomes
Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.
1. Identify the purpose of the evaluation
1.1 Confirm the purpose, scope and terms of reference of the evaluation with key stakeholders and seek approvals.
1.2 Identify the range of documentary evidence, individuals and organisations that can provide specialist input and seek commitment for their contribution to the evaluation.
1.3 Determine information critical to the evaluation to inform the selection of the evaluation methodology and tools.
1.4 Determine ownership of the evaluation data and right of access to the reported results.
2. Identify evaluation methodology and tools
2.1 Identify and communicate to stakeholders the criteria for the evaluation and the audience for evaluation results.
2.2 Select evaluation methods from a range of alternatives to suit the scope, purpose and outcome requirements of the evaluation.
2.3 Select or develop measuring tools and media to ensure valid and reliable evaluation results.
2.4 Formulate an evaluation strategy in consultation with key stakeholders to ensure acceptance and commitment.
2.5 Determine resource needs in accordance with budgetary constraints and source.
2.6 Establish evaluation infrastructure in accordance with evaluation requirements and resource constraints.
3. Implement evaluation
3.1 Define and clarify implementation tasks with stakeholders.
3.2 Implement evaluation strategy and collect, collate and record data against evaluation criteria.
3.3 Manage expectations and identify barriers to the evaluation and address or refer.
3.4 Monitor progress of the evaluation and negotiate changes as needed to timeframes, methodology or tools.
3.5 Analyse data or refer for specialist analysis, and compare results with evaluation criteria.
3.6 Present preliminary results for stakeholder feedback.
3.7 Conduct the evaluation.
4. Report outcomes
4.1 Prepare evaluation report that compares outcomes to the evaluation criteria established at the outset, and provides supporting evidence.
4.2 Make recommendations for action in accordance with the terms of reference, supported by the evaluation outcomes.
4.3 Report unbiased and objective evaluation outcomes in a form and language to suit the intended audience of the report.
Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.
implementing planning, research and analysis
using negotiation and problem-solving
undertaking project management
applying statistical analysis of evaluation data
communicating with different audiences and purposes
explaining complex and formal documents, including legislation and codes of conduct, and applying them to work practices
developing objectives and evaluation criteria
accessing legislation and codes of conduct
Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.
evaluation principles – time, cost, quality, quantity, efficiency
qualitative and quantitative evaluation methodologies and data analysis
reporting requirements of a range of audiences
legislation, policy and procedures relating to the conduct of evaluations in the public sector
public sector values and codes of conduct
This unit contains no specific industry-mandated assessment conditions. Guidance on suggested and recommended conditions and methods can be found in the Implementation Guide.
Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist
Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice
Yes
No
Comments/feedback
Confirm the purpose, scope and terms of reference of the evaluation with key stakeholders and seek approvals.
Identify the range of documentary evidence, individuals and organisations that can provide specialist input and seek commitment for their contribution to the evaluation.
Determine information critical to the evaluation to inform the selection of the evaluation methodology and tools.
Determine ownership of the evaluation data and right of access to the reported results.
Identify and communicate to stakeholders the criteria for the evaluation and the audience for evaluation results.
Select evaluation methods from a range of alternatives to suit the scope, purpose and outcome requirements of the evaluation.
Select or develop measuring tools and media to ensure valid and reliable evaluation results.
Formulate an evaluation strategy in consultation with key stakeholders to ensure acceptance and commitment.
Determine resource needs in accordance with budgetary constraints and source.
Establish evaluation infrastructure in accordance with evaluation requirements and resource constraints.
Define and clarify implementation tasks with stakeholders.
Implement evaluation strategy and collect, collate and record data against evaluation criteria.
Manage expectations and identify barriers to the evaluation and address or refer.
Monitor progress of the evaluation and negotiate changes as needed to timeframes, methodology or tools.
Analyse data or refer for specialist analysis, and compare results with evaluation criteria.
Present preliminary results for stakeholder feedback.
Conduct the evaluation.
Prepare evaluation report that compares outcomes to the evaluation criteria established at the outset, and provides supporting evidence.
Make recommendations for action in accordance with the terms of reference, supported by the evaluation outcomes.
Report unbiased and objective evaluation outcomes in a form and language to suit the intended audience of the report.
Confirm the purpose, scope and terms of reference of the evaluation with key stakeholders and seek approvals.
Identify the range of documentary evidence, individuals and organisations that can provide specialist input and seek commitment for their contribution to the evaluation.
Determine information critical to the evaluation to inform the selection of the evaluation methodology and tools.
Determine ownership of the evaluation data and right of access to the reported results.
Identify and communicate to stakeholders the criteria for the evaluation and the audience for evaluation results.
Select evaluation methods from a range of alternatives to suit the scope, purpose and outcome requirements of the evaluation.
Select or develop measuring tools and media to ensure valid and reliable evaluation results.
Formulate an evaluation strategy in consultation with key stakeholders to ensure acceptance and commitment.
Determine resource needs in accordance with budgetary constraints and source.
Establish evaluation infrastructure in accordance with evaluation requirements and resource constraints.
Define and clarify implementation tasks with stakeholders.
Implement evaluation strategy and collect, collate and record data against evaluation criteria.
Manage expectations and identify barriers to the evaluation and address or refer.
Monitor progress of the evaluation and negotiate changes as needed to timeframes, methodology or tools.
Analyse data or refer for specialist analysis, and compare results with evaluation criteria.
Present preliminary results for stakeholder feedback.
Conduct the evaluation.
Prepare evaluation report that compares outcomes to the evaluation criteria established at the outset, and provides supporting evidence.
Make recommendations for action in accordance with the terms of reference, supported by the evaluation outcomes.
Report unbiased and objective evaluation outcomes in a form and language to suit the intended audience of the report.
Forms
Assessment Cover Sheet
PSPGEN051 - Conduct evaluations
Assessment task 1: [title]
Student name:
Student ID:
I declare that the assessment tasks submitted for this unit are my own work.
Student signature:
Result: Competent Not yet competent
Feedback to student
Assessor name:
Signature:
Date:
Assessment Record Sheet
PSPGEN051 - Conduct evaluations
Student name:
Student ID:
Assessment task 1: [title] Result: Competent Not yet competent
(add lines for each task)
Feedback to student:
Overall assessment result: Competent Not yet competent