Assessor Resource

PSPGEN055
Refine complex workplace documents

Assessment tool

Version 1.0
Issue Date: April 2024


This unit describes the skills required to refine complex written workplace communication at a level where preliminary research or documents may have been prepared by others as input, and final documents are being prepared. It includes critical analysis of workplace information, composition, revision and refinement to meet workplace requirements.

This unit applies to those working in generalist and specialist roles within the public sector.

The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to.

Those undertaking this unit would work autonomously performing complex tasks in a range of familiar and unfamiliar contexts.

No licensing, legislative or certification requirements apply to unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Analyse information

1.1 Test information for relevance, reliability, consistency and usefulness to the task.

1.2 Separate fact from opinion and identify underlying values and beliefs.

1.3 Take into account cultural context of the information in the analysis.

1.4 Recognise stereotypes, bias, prejudice and motive.

1.5 Draw conclusions and prepare and submit a critical analysis with supporting evidence.

2. Refine complex documents

2.1 Confirm the purpose, audience and objectives of complex documents.

2.2 Approve structure and content of document in line with the purpose and intended audience.

2.3 Undertake a risk assessment and implement risk management in relation to document preparation and content, in accordance with the nature and classification of the material.

2.4 Analyse information and/or documents provided by others for bias, gaps, the influence of values, attitudes and context, conflicting advice and/or evidence and political implications.

2.5 Synthesise information and prepare and submit documents.

2.6 Provide feedback to contributors of documents to improve future input.

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

reading and writing at a level to cope with complex and sensitive workplace materials

using spelling, punctuation and grammar for workplace documents at an experienced level

providing feedback on other people’s work in ways suited to the diversity of the workplace, including creation of learning opportunities to improve research/document input

implementing ergonomic requirements for office work

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

public sector legislation including WHS and environment

regulations, policies, procedures and guidelines relating to written communication in the public sector, including privacy, freedom of information, information security, confidentiality, copyright and intellectual property

critical analysis of complex information

politically and culturally sensitive documents

organisational requirements for complex written documents

government style manual requirements

This unit contains no specific industry-mandated assessment conditions. Guidance on suggested and recommended conditions and methods can be found in the Implementation Guide.

Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Analyse information

1.1 Test information for relevance, reliability, consistency and usefulness to the task.

1.2 Separate fact from opinion and identify underlying values and beliefs.

1.3 Take into account cultural context of the information in the analysis.

1.4 Recognise stereotypes, bias, prejudice and motive.

1.5 Draw conclusions and prepare and submit a critical analysis with supporting evidence.

2. Refine complex documents

2.1 Confirm the purpose, audience and objectives of complex documents.

2.2 Approve structure and content of document in line with the purpose and intended audience.

2.3 Undertake a risk assessment and implement risk management in relation to document preparation and content, in accordance with the nature and classification of the material.

2.4 Analyse information and/or documents provided by others for bias, gaps, the influence of values, attitudes and context, conflicting advice and/or evidence and political implications.

2.5 Synthesise information and prepare and submit documents.

2.6 Provide feedback to contributors of documents to improve future input.

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

reading and writing at a level to cope with complex and sensitive workplace materials

using spelling, punctuation and grammar for workplace documents at an experienced level

providing feedback on other people’s work in ways suited to the diversity of the workplace, including creation of learning opportunities to improve research/document input

implementing ergonomic requirements for office work

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

public sector legislation including WHS and environment

regulations, policies, procedures and guidelines relating to written communication in the public sector, including privacy, freedom of information, information security, confidentiality, copyright and intellectual property

critical analysis of complex information

politically and culturally sensitive documents

organisational requirements for complex written documents

government style manual requirements

This unit contains no specific industry-mandated assessment conditions. Guidance on suggested and recommended conditions and methods can be found in the Implementation Guide.

Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Test information for relevance, reliability, consistency and usefulness to the task. 
Separate fact from opinion and identify underlying values and beliefs. 
Take into account cultural context of the information in the analysis. 
Recognise stereotypes, bias, prejudice and motive. 
Draw conclusions and prepare and submit a critical analysis with supporting evidence. 
Confirm the purpose, audience and objectives of complex documents. 
Approve structure and content of document in line with the purpose and intended audience. 
Undertake a risk assessment and implement risk management in relation to document preparation and content, in accordance with the nature and classification of the material. 
Analyse information and/or documents provided by others for bias, gaps, the influence of values, attitudes and context, conflicting advice and/or evidence and political implications. 
Synthesise information and prepare and submit documents. 
Provide feedback to contributors of documents to improve future input. 
Test information for relevance, reliability, consistency and usefulness to the task. 
Separate fact from opinion and identify underlying values and beliefs. 
Take into account cultural context of the information in the analysis. 
Recognise stereotypes, bias, prejudice and motive. 
Draw conclusions and prepare and submit a critical analysis with supporting evidence. 
Confirm the purpose, audience and objectives of complex documents. 
Approve structure and content of document in line with the purpose and intended audience. 
Undertake a risk assessment and implement risk management in relation to document preparation and content, in accordance with the nature and classification of the material. 
Analyse information and/or documents provided by others for bias, gaps, the influence of values, attitudes and context, conflicting advice and/or evidence and political implications. 
Synthesise information and prepare and submit documents. 
Provide feedback to contributors of documents to improve future input. 

Forms

Assessment Cover Sheet

PSPGEN055 - Refine complex workplace documents
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

PSPGEN055 - Refine complex workplace documents

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: