Assessor Resource

PSPHRM001
Administer human resource processes

Assessment tool

Version 1.0
Issue Date: April 2024


This unit describes the skills required to administer human resource processes related to workforce planning, recruitment, remuneration, learning and development, employment relations, redeployment, retention and separation. It includes receiving and providing administrative information, processing workforce data, entry and exit information, and administering learning and development arrangements.

This unit applies to those working in a public sector role involving human resources.

The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to.

Those undertaking this unit would work independently, performing routine tasks in a familiar context.

No licensing, legislative or certification requirements apply to unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Receive and provide administrative information

1.1 Provide administrative information on employment matters in line with delegated authority and expertise, or provide referral.

1.2 Update human resource policies and procedures as required and provide in response to requests.

1.3 Develop and/or provide forms as required and give assistance to ensure complete information is included.

1.4 Process claims and applications.

1.5 Maintain records relating to human resource activities.

2. Process workforce data

2.1 Enter, extract and manipulate workforce data.

2.2 Conduct quality assurance reviews of data provided for input, and the forms used to collect the data.

2.3 Report problems with data capture and quality.

2.4 Prepare and check reports and correct errors to ensure results and forecasts are valid and reliable.

2.5 Present data in a manner suited to the needs of the user and the audience for the presentation.

3. Process entry and exit information

3.1 Advertise positions and process applications.

3.2 Maintain records of the recruitment and selection process.

3.3 Notify successful and nonsuccessful applicants and process required paperwork for the successful applicant.

3.4 Check entitlements for staff leaving the organisation and process final documentation.

3.5 Review and report on entry and exit processes for continuous improvement.

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

finding and matching human resource information to the needs of those requesting it

explaining ideas to different audiences

interpreting and explaining formal documents and assisting others to apply them in the workplace

using technology for presentation of information

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

the range of human resource policies and practices that apply in the organisation

regulations and protocols governing human resource forms, documents and records

employment arrangements in the organisation related to human resource administration

human resource practices

public sector standards, in particular those related to human resources

jurisdictional legislation applying to human resources

public sector legislation, including work health and safety and environmental and sustainability practice requirements, in the context of administering human resource processes

This unit contains no specific industry-mandated assessment conditions. Guidance on suggested and recommended conditions and methods can be found in the Implementation Guide.

Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Receive and provide administrative information

1.1 Provide administrative information on employment matters in line with delegated authority and expertise, or provide referral.

1.2 Update human resource policies and procedures as required and provide in response to requests.

1.3 Develop and/or provide forms as required and give assistance to ensure complete information is included.

1.4 Process claims and applications.

1.5 Maintain records relating to human resource activities.

2. Process workforce data

2.1 Enter, extract and manipulate workforce data.

2.2 Conduct quality assurance reviews of data provided for input, and the forms used to collect the data.

2.3 Report problems with data capture and quality.

2.4 Prepare and check reports and correct errors to ensure results and forecasts are valid and reliable.

2.5 Present data in a manner suited to the needs of the user and the audience for the presentation.

3. Process entry and exit information

3.1 Advertise positions and process applications.

3.2 Maintain records of the recruitment and selection process.

3.3 Notify successful and nonsuccessful applicants and process required paperwork for the successful applicant.

3.4 Check entitlements for staff leaving the organisation and process final documentation.

3.5 Review and report on entry and exit processes for continuous improvement.

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

finding and matching human resource information to the needs of those requesting it

explaining ideas to different audiences

interpreting and explaining formal documents and assisting others to apply them in the workplace

using technology for presentation of information

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

the range of human resource policies and practices that apply in the organisation

regulations and protocols governing human resource forms, documents and records

employment arrangements in the organisation related to human resource administration

human resource practices

public sector standards, in particular those related to human resources

jurisdictional legislation applying to human resources

public sector legislation, including work health and safety and environmental and sustainability practice requirements, in the context of administering human resource processes

This unit contains no specific industry-mandated assessment conditions. Guidance on suggested and recommended conditions and methods can be found in the Implementation Guide.

Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Provide administrative information on employment matters in line with delegated authority and expertise, or provide referral. 
Update human resource policies and procedures as required and provide in response to requests. 
Develop and/or provide forms as required and give assistance to ensure complete information is included. 
Process claims and applications. 
Maintain records relating to human resource activities. 
Enter, extract and manipulate workforce data. 
Conduct quality assurance reviews of data provided for input, and the forms used to collect the data. 
Report problems with data capture and quality. 
Prepare and check reports and correct errors to ensure results and forecasts are valid and reliable. 
Present data in a manner suited to the needs of the user and the audience for the presentation. 
Advertise positions and process applications. 
Maintain records of the recruitment and selection process. 
Notify successful and nonsuccessful applicants and process required paperwork for the successful applicant. 
Check entitlements for staff leaving the organisation and process final documentation. 
Review and report on entry and exit processes for continuous improvement. 
Provide administrative information on employment matters in line with delegated authority and expertise, or provide referral. 
Update human resource policies and procedures as required and provide in response to requests. 
Develop and/or provide forms as required and give assistance to ensure complete information is included. 
Process claims and applications. 
Maintain records relating to human resource activities. 
Enter, extract and manipulate workforce data. 
Conduct quality assurance reviews of data provided for input, and the forms used to collect the data. 
Report problems with data capture and quality. 
Prepare and check reports and correct errors to ensure results and forecasts are valid and reliable. 
Present data in a manner suited to the needs of the user and the audience for the presentation. 
Advertise positions and process applications. 
Maintain records of the recruitment and selection process. 
Notify successful and nonsuccessful applicants and process required paperwork for the successful applicant. 
Check entitlements for staff leaving the organisation and process final documentation. 
Review and report on entry and exit processes for continuous improvement. 

Forms

Assessment Cover Sheet

PSPHRM001 - Administer human resource processes
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

PSPHRM001 - Administer human resource processes

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: