PSPINM014 - Contribute to a quality injury management system
Assessor Resource
PSPINM014 Contribute to a quality injury management system
Assessment tool
Version 1.0 Issue Date: April 2024
This unit describes the skills required to contribute to the organisation’s rehabilitation/return to work system. It includes contributing to the planning and development and implementation of an injury management system, and monitoring and reporting on injury management system outcomes.
This unit applies to those working as case managers.
The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to.
Those undertaking this unit would work under supervision, while performing routine tasks in a range of familiar contexts.
No licensing, legislative or certification requirements apply to unit at the time of publication.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)
Evidence Required
List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
ELEMENTS
PERFORMANCE CRITERIA
Elements describe the essential outcomes
Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.
1. Contribute to planning and development of an injury management system
1.1 Adopt and promote a systems approach to injury management.
1.2 Develop and maintain systems to enable early notification of injuries, early intervention and return to work action.
1.3 Assess currency and compliance of organisational policies relating to injury management and update.
1.4 Maintain case management delegation.
1.5 Adopt, where practicable, a preferred provider system for selecting approved rehabilitation providers.
1.6 Establish and implement internal audit arrangements as required, based on a risk management approach.
2. Implement injury management system
2.1 Obtain management commitment to the organisation’s injury management, rehabilitation and/or return to work policy and processes.
2.2 Provide advice to management on injury implications of broader management initiatives.
2.3 Develop and maintain effective relationships with supervisors, work health and safety staff and senior management to integrate prevention and return to work outcomes.
2.4 Promote the organisation’s rehabilitation/return to work policy.
3. Monitor and report on injury management outcomes
3.1 Collect and collate injury management and return to work outcome data for measurement against performance standards and targets.
3.2 Analyse information on claims data and costs, and report outcomes/trends to management.
3.3 Gather stakeholder feedback on the process and work system.
3.4 Monitor and report on rehabilitation budget.
3.5 Monitor, report and follow up on non-conformance with system requirements.
3.6 Undertake system reviews in terms of regular reporting and implement performance indicators and improvements.
Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.
applying legislation, regulations and policies relating to an injury management system
applying principles of continuous improvement to the development and maintenance of a quality injury management system
using communication with diverse stakeholders including interviewing/gathering feedback from stakeholders
collecting and collating statistical information
Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.
public sector legislation including work health and safety and environment, regulations, policies, procedures and guidelines relating to injury management
privacy legislation
procedures to ensure confidentiality and security of information
public sector management Acts
industry standards for rehabilitation
continuous improvement principles
recordkeeping procedures
trend analysis
This unit contains no specific industry-mandated assessment conditions. Guidance on suggested and recommended conditions and methods can be found in the Implementation Guide.
Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.
Submission Requirements
List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here
Assessment task 1: [title] Due date:
(add new lines for each of the assessment tasks)
Assessment Tasks
Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
ELEMENTS
PERFORMANCE CRITERIA
Elements describe the essential outcomes
Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.
1. Contribute to planning and development of an injury management system
1.1 Adopt and promote a systems approach to injury management.
1.2 Develop and maintain systems to enable early notification of injuries, early intervention and return to work action.
1.3 Assess currency and compliance of organisational policies relating to injury management and update.
1.4 Maintain case management delegation.
1.5 Adopt, where practicable, a preferred provider system for selecting approved rehabilitation providers.
1.6 Establish and implement internal audit arrangements as required, based on a risk management approach.
2. Implement injury management system
2.1 Obtain management commitment to the organisation’s injury management, rehabilitation and/or return to work policy and processes.
2.2 Provide advice to management on injury implications of broader management initiatives.
2.3 Develop and maintain effective relationships with supervisors, work health and safety staff and senior management to integrate prevention and return to work outcomes.
2.4 Promote the organisation’s rehabilitation/return to work policy.
3. Monitor and report on injury management outcomes
3.1 Collect and collate injury management and return to work outcome data for measurement against performance standards and targets.
3.2 Analyse information on claims data and costs, and report outcomes/trends to management.
3.3 Gather stakeholder feedback on the process and work system.
3.4 Monitor and report on rehabilitation budget.
3.5 Monitor, report and follow up on non-conformance with system requirements.
3.6 Undertake system reviews in terms of regular reporting and implement performance indicators and improvements.
Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.
applying legislation, regulations and policies relating to an injury management system
applying principles of continuous improvement to the development and maintenance of a quality injury management system
using communication with diverse stakeholders including interviewing/gathering feedback from stakeholders
collecting and collating statistical information
Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.
public sector legislation including work health and safety and environment, regulations, policies, procedures and guidelines relating to injury management
privacy legislation
procedures to ensure confidentiality and security of information
public sector management Acts
industry standards for rehabilitation
continuous improvement principles
recordkeeping procedures
trend analysis
This unit contains no specific industry-mandated assessment conditions. Guidance on suggested and recommended conditions and methods can be found in the Implementation Guide.
Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist
Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice
Yes
No
Comments/feedback
Adopt and promote a systems approach to injury management.
Develop and maintain systems to enable early notification of injuries, early intervention and return to work action.
Assess currency and compliance of organisational policies relating to injury management and update.
Maintain case management delegation.
Adopt, where practicable, a preferred provider system for selecting approved rehabilitation providers.
Establish and implement internal audit arrangements as required, based on a risk management approach.
Obtain management commitment to the organisation’s injury management, rehabilitation and/or return to work policy and processes.
Provide advice to management on injury implications of broader management initiatives.
Develop and maintain effective relationships with supervisors, work health and safety staff and senior management to integrate prevention and return to work outcomes.
Promote the organisation’s rehabilitation/return to work policy.
Collect and collate injury management and return to work outcome data for measurement against performance standards and targets.
Analyse information on claims data and costs, and report outcomes/trends to management.
Gather stakeholder feedback on the process and work system.
Monitor and report on rehabilitation budget.
Monitor, report and follow up on non-conformance with system requirements.
Undertake system reviews in terms of regular reporting and implement performance indicators and improvements.
Adopt and promote a systems approach to injury management.
Develop and maintain systems to enable early notification of injuries, early intervention and return to work action.
Assess currency and compliance of organisational policies relating to injury management and update.
Maintain case management delegation.
Adopt, where practicable, a preferred provider system for selecting approved rehabilitation providers.
Establish and implement internal audit arrangements as required, based on a risk management approach.
Obtain management commitment to the organisation’s injury management, rehabilitation and/or return to work policy and processes.
Provide advice to management on injury implications of broader management initiatives.
Develop and maintain effective relationships with supervisors, work health and safety staff and senior management to integrate prevention and return to work outcomes.
Promote the organisation’s rehabilitation/return to work policy.
Collect and collate injury management and return to work outcome data for measurement against performance standards and targets.
Analyse information on claims data and costs, and report outcomes/trends to management.
Gather stakeholder feedback on the process and work system.
Monitor and report on rehabilitation budget.
Monitor, report and follow up on non-conformance with system requirements.
Undertake system reviews in terms of regular reporting and implement performance indicators and improvements.
Forms
Assessment Cover Sheet
PSPINM014 - Contribute to a quality injury management system
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Assessment Record Sheet
PSPINM014 - Contribute to a quality injury management system
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