This unit describes the skills required to manage contracts. It includes undertaking preparations, establishing and maintaining contract management arrangements, monitoring and maintaining contract performance, and completing and reviewing contracts.
This unit applies to those working as public sector employees with responsibilities relating to contract management.
The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to.
Those undertaking this unit would work autonomously with management responsibilities while performing complex tasks in familiar contexts.
No licensing, legislative or certification requirements apply to unit at the time of publication.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)
Evidence Required
List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
ELEMENTS
PERFORMANCE CRITERIA
Elements describe the essential outcomes
Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.
1. Prepare to manage a contract
1.1 Confirm and clarify contract requirements, approvals and funding arrangements and identify obligations and limits of authority.
1.2 Clarify and assist with contract administration issues by contacting specialists and stakeholders and confirm operational elements of the contract.
1.3 Identify and clarify key contract clauses.
1.4 Identify and confirm process, timings, and key performance indicators with stakeholders.
1.5 Develop or review the risk management plan.
1.6 Develop or obtain contract management strategy and enter key details from the contract.
1.7 Form contract management team and allocate roles and responsibilities.
2. Implement a contract management strategy
2.1 Confirm and implement start-up or transition arrangements.
2.2 Establish information and contractor and stakeholder communication strategies.
2.3 Monitor and update risk management plan.
2.4 Manage relationship with contractors and stakeholders.
2.5 Obtain specialist expertise as necessary for progress meetings and for advice on or resolution of contract issues.
2.6 Maintain contract information and documentation.
3. Monitor and maintain performance of a contract
3.1 Ensure obligations to contractor and stakeholders are met.
3.2 Use monitoring and control measures and performance indicators to manage performance of contract and ensure that all obligations under the agreement are being met.
3.3 Manage contract variations.
3.4 Investigate and resolve or refer disputes and complaints.
3.5 Manage negotiation of contract issues.
3.6 Maintain communication with all stakeholders on the performance of the contract.
4. Complete and review contract
4.1 Confirm client satisfaction with contract deliverables.
4.2 Finalise, amend, cancel or terminate contracts.
4.3 Manage close-out, and renewal of contract or transition to a new contract.
4.4 Review contract management, contractor performance, user satisfaction and audit results.
4.5 Document and explain variances to measures or outcomes that are not met in full.
4.6 Report on contractor performance and review contract management practice and make recommendations for improvement.
Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.
consulting and negotiating with contractors and stakeholders, involving complex oral and written exchanges of information
networking, within probity boundaries, with diverse stakeholders and contractors
interpreting complex documents, including contracts, legislation and guidelines
applying simple supply chain and supplier issues management techniques
Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.
commonwealth, state or territory, and local government legislation, policies, practices and guidelines relating to contract management, including environmental purchasing and corporate social responsibility guidance
contract performance management
privacy and confidentiality issues
probity principles and issues
financial and accounting issues relevant to the contract
This unit contains no specific industry-mandated assessment conditions. Guidance on suggested and recommended conditions and methods can be found in the Implementation Guide.
Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.
Submission Requirements
List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here
Assessment task 1: [title] Due date:
(add new lines for each of the assessment tasks)
Assessment Tasks
Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
ELEMENTS
PERFORMANCE CRITERIA
Elements describe the essential outcomes
Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.
1. Prepare to manage a contract
1.1 Confirm and clarify contract requirements, approvals and funding arrangements and identify obligations and limits of authority.
1.2 Clarify and assist with contract administration issues by contacting specialists and stakeholders and confirm operational elements of the contract.
1.3 Identify and clarify key contract clauses.
1.4 Identify and confirm process, timings, and key performance indicators with stakeholders.
1.5 Develop or review the risk management plan.
1.6 Develop or obtain contract management strategy and enter key details from the contract.
1.7 Form contract management team and allocate roles and responsibilities.
2. Implement a contract management strategy
2.1 Confirm and implement start-up or transition arrangements.
2.2 Establish information and contractor and stakeholder communication strategies.
2.3 Monitor and update risk management plan.
2.4 Manage relationship with contractors and stakeholders.
2.5 Obtain specialist expertise as necessary for progress meetings and for advice on or resolution of contract issues.
2.6 Maintain contract information and documentation.
3. Monitor and maintain performance of a contract
3.1 Ensure obligations to contractor and stakeholders are met.
3.2 Use monitoring and control measures and performance indicators to manage performance of contract and ensure that all obligations under the agreement are being met.
3.3 Manage contract variations.
3.4 Investigate and resolve or refer disputes and complaints.
3.5 Manage negotiation of contract issues.
3.6 Maintain communication with all stakeholders on the performance of the contract.
4. Complete and review contract
4.1 Confirm client satisfaction with contract deliverables.
4.2 Finalise, amend, cancel or terminate contracts.
4.3 Manage close-out, and renewal of contract or transition to a new contract.
4.4 Review contract management, contractor performance, user satisfaction and audit results.
4.5 Document and explain variances to measures or outcomes that are not met in full.
4.6 Report on contractor performance and review contract management practice and make recommendations for improvement.
Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.
consulting and negotiating with contractors and stakeholders, involving complex oral and written exchanges of information
networking, within probity boundaries, with diverse stakeholders and contractors
interpreting complex documents, including contracts, legislation and guidelines
applying simple supply chain and supplier issues management techniques
Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.
commonwealth, state or territory, and local government legislation, policies, practices and guidelines relating to contract management, including environmental purchasing and corporate social responsibility guidance
contract performance management
privacy and confidentiality issues
probity principles and issues
financial and accounting issues relevant to the contract
This unit contains no specific industry-mandated assessment conditions. Guidance on suggested and recommended conditions and methods can be found in the Implementation Guide.
Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist
Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice
Yes
No
Comments/feedback
Confirm and clarify contract requirements, approvals and funding arrangements and identify obligations and limits of authority.
Clarify and assist with contract administration issues by contacting specialists and stakeholders and confirm operational elements of the contract.
Identify and clarify key contract clauses.
Identify and confirm process, timings, and key performance indicators with stakeholders.
Develop or review the risk management plan.
Develop or obtain contract management strategy and enter key details from the contract.
Form contract management team and allocate roles and responsibilities.
Confirm and implement start-up or transition arrangements.
Establish information and contractor and stakeholder communication strategies.
Monitor and update risk management plan.
Manage relationship with contractors and stakeholders.
Obtain specialist expertise as necessary for progress meetings and for advice on or resolution of contract issues.
Maintain contract information and documentation.
Ensure obligations to contractor and stakeholders are met.
Use monitoring and control measures and performance indicators to manage performance of contract and ensure that all obligations under the agreement are being met.
Manage contract variations.
Investigate and resolve or refer disputes and complaints.
Manage negotiation of contract issues.
Maintain communication with all stakeholders on the performance of the contract.
Confirm client satisfaction with contract deliverables.
Finalise, amend, cancel or terminate contracts.
Manage close-out, and renewal of contract or transition to a new contract.
Review contract management, contractor performance, user satisfaction and audit results.
Document and explain variances to measures or outcomes that are not met in full.
Report on contractor performance and review contract management practice and make recommendations for improvement.
Confirm and clarify contract requirements, approvals and funding arrangements and identify obligations and limits of authority.
Clarify and assist with contract administration issues by contacting specialists and stakeholders and confirm operational elements of the contract.
Identify and clarify key contract clauses.
Identify and confirm process, timings, and key performance indicators with stakeholders.
Develop or review the risk management plan.
Develop or obtain contract management strategy and enter key details from the contract.
Form contract management team and allocate roles and responsibilities.
Confirm and implement start-up or transition arrangements.
Establish information and contractor and stakeholder communication strategies.
Monitor and update risk management plan.
Manage relationship with contractors and stakeholders.
Obtain specialist expertise as necessary for progress meetings and for advice on or resolution of contract issues.
Maintain contract information and documentation.
Ensure obligations to contractor and stakeholders are met.
Use monitoring and control measures and performance indicators to manage performance of contract and ensure that all obligations under the agreement are being met.
Manage contract variations.
Investigate and resolve or refer disputes and complaints.
Manage negotiation of contract issues.
Maintain communication with all stakeholders on the performance of the contract.
Confirm client satisfaction with contract deliverables.
Finalise, amend, cancel or terminate contracts.
Manage close-out, and renewal of contract or transition to a new contract.
Review contract management, contractor performance, user satisfaction and audit results.
Document and explain variances to measures or outcomes that are not met in full.
Report on contractor performance and review contract management practice and make recommendations for improvement.
Forms
Assessment Cover Sheet
PSPPCM007 - Manage contracts
Assessment task 1: [title]
Student name:
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I declare that the assessment tasks submitted for this unit are my own work.
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Assessment Record Sheet
PSPPCM007 - Manage contracts
Student name:
Student ID:
Assessment task 1: [title] Result: Competent Not yet competent
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Feedback to student:
Overall assessment result: Competent Not yet competent