Assessor Resource

PSPREG006
Produce formal record of interview

Assessment tool

Version 1.0
Issue Date: April 2024


This unit describes the skills required to produce formal records of interview. It includes preparing for, conducting and record interviews.

This unit applies to those working in public sector roles conducting regulatory activities.

The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to, particularly those related to WHS and environment in the context of conducting interviews.

Those undertaking this unit would work independently, performing routine tasks, in a range of contexts including some that are unfamiliar or unpredictable.

No licensing, legislative or certification requirements apply to unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Prepare for interview

1.1 Develop interview plan.

1.2 Determine venue, equipment and personnel to be involved in or excluded from the interview.

1.3 Identify exhibits to be used in the interview and make readily available for reference.

1.4 Asses risks associated with the interview and instigate procedures for ensuring the safety of self and others.

2. Conduct and record interview

2.1 Provide interviewee with preliminary advice and question to ensure their understanding of the interview process and their rights.

2.2 Use questioning techniques to gather information, and test and confirm its relevance, reliability and sufficiency, prior to concluding the interview.

2.3 Introduce and fully describe exhibits.

2.4 Conduct, record and conclude interview in accordance with the rules of evidence so that outcomes are admissible in evidence.

2.5 Produce a true record of interview and complete post-interview procedures.

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

using interviewing techniques and varying style and language structure to suit situation and interviewee(s)

using techniques to defuse potentially dangerous situations

engaging in exchanges of sometimes complex oral information

using diverse communication techniques

engaging in questioning that meets legal requirements for admissibility

undertaking research, analysis and problem solving

using judgment, to test the veracity of information and vary questions and interviewing techniques to suit

preparing interview documentation requiring accuracy of expression and formality in structure and format

operating technical and electronic equipment

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

organisational policies and guidelines relating to formal interviews

interview techniques and points of proof

rules of evidence and admissibility

use of caution

legal and ethical considerations for conducting interviews involving juveniles, Aboriginal and Torres Strait Islander peoples and disciplinary matters

diversity issues in the context of interviewing suspects, witnesses and others

procedures for using interpreters

legal and organisational requirements for documentation

legal requirements relating to electronic recording equipment

public sector legislation relating to producing a formal record of interview

This unit contains no specific industry-mandated assessment conditions. Guidance on suggested and recommended conditions and methods can be found in the Implementation Guide.

Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Prepare for interview

1.1 Develop interview plan.

1.2 Determine venue, equipment and personnel to be involved in or excluded from the interview.

1.3 Identify exhibits to be used in the interview and make readily available for reference.

1.4 Asses risks associated with the interview and instigate procedures for ensuring the safety of self and others.

2. Conduct and record interview

2.1 Provide interviewee with preliminary advice and question to ensure their understanding of the interview process and their rights.

2.2 Use questioning techniques to gather information, and test and confirm its relevance, reliability and sufficiency, prior to concluding the interview.

2.3 Introduce and fully describe exhibits.

2.4 Conduct, record and conclude interview in accordance with the rules of evidence so that outcomes are admissible in evidence.

2.5 Produce a true record of interview and complete post-interview procedures.

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

using interviewing techniques and varying style and language structure to suit situation and interviewee(s)

using techniques to defuse potentially dangerous situations

engaging in exchanges of sometimes complex oral information

using diverse communication techniques

engaging in questioning that meets legal requirements for admissibility

undertaking research, analysis and problem solving

using judgment, to test the veracity of information and vary questions and interviewing techniques to suit

preparing interview documentation requiring accuracy of expression and formality in structure and format

operating technical and electronic equipment

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

organisational policies and guidelines relating to formal interviews

interview techniques and points of proof

rules of evidence and admissibility

use of caution

legal and ethical considerations for conducting interviews involving juveniles, Aboriginal and Torres Strait Islander peoples and disciplinary matters

diversity issues in the context of interviewing suspects, witnesses and others

procedures for using interpreters

legal and organisational requirements for documentation

legal requirements relating to electronic recording equipment

public sector legislation relating to producing a formal record of interview

This unit contains no specific industry-mandated assessment conditions. Guidance on suggested and recommended conditions and methods can be found in the Implementation Guide.

Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Develop interview plan. 
Determine venue, equipment and personnel to be involved in or excluded from the interview. 
Identify exhibits to be used in the interview and make readily available for reference. 
Asses risks associated with the interview and instigate procedures for ensuring the safety of self and others. 
Provide interviewee with preliminary advice and question to ensure their understanding of the interview process and their rights. 
Use questioning techniques to gather information, and test and confirm its relevance, reliability and sufficiency, prior to concluding the interview. 
Introduce and fully describe exhibits. 
Conduct, record and conclude interview in accordance with the rules of evidence so that outcomes are admissible in evidence. 
Produce a true record of interview and complete post-interview procedures. 
Develop interview plan. 
Determine venue, equipment and personnel to be involved in or excluded from the interview. 
Identify exhibits to be used in the interview and make readily available for reference. 
Asses risks associated with the interview and instigate procedures for ensuring the safety of self and others. 
Provide interviewee with preliminary advice and question to ensure their understanding of the interview process and their rights. 
Use questioning techniques to gather information, and test and confirm its relevance, reliability and sufficiency, prior to concluding the interview. 
Introduce and fully describe exhibits. 
Conduct, record and conclude interview in accordance with the rules of evidence so that outcomes are admissible in evidence. 
Produce a true record of interview and complete post-interview procedures. 

Forms

Assessment Cover Sheet

PSPREG006 - Produce formal record of interview
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

PSPREG006 - Produce formal record of interview

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: