This unit describes the skills required to handle data received from a variety of sources which may then be acted upon or referred for further action. It includes receiving and recording data, verifying its authenticity and recommending and/or taking action as a result.
This unit applies to those working in public sector roles conducting regulatory activities.
The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to.
Those undertaking this unit would work independently as part of a team, performing complex tasks in a range of familiar and unfamiliar contexts.
No licensing, legislative or certification requirements apply to unit at the time of publication.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)
Evidence Required
List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
ELEMENTS
PERFORMANCE CRITERIA
Elements describe the essential outcomes
Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.
1.2 Check incoming information for gaps, anomalies, deficiencies or discrepancies, and compare with pre-existing information, where relevant.
1.3 Access additional data sources and seek information to fill gaps and compare with information received.
1.4 Receipt incoming information if required.
2. Record information
2.1 Carry out accurate recording of information, confirming relevant details of source.
2.2 Maintain records as accurate, complete and up-to-date and present in the required format.
2.3 Comply with legislative requirements for recording and storage of information.
2.4 Adhere to procedures for storage and management of confidential and sensitive information.
3. Verify authenticity of information
3.1 Complete initial selection of information using preliminary cull to eliminate unreliable data.
3.2 Corroborate and assess information for its integrity, validity and reliability.
3.3 Carry out validation or corroboration with existing information as well as information from outside organisations and other sources where relevant.
3.4 Extract, interpret and organise useful and useable information in a form that is accessible to users.
3.5 Conduct analysis in accordance with agreed indicators and assessment and is accurate, relevant and complete.
4. Recommend or take action as a result of information received
4.1 Record and report outcomes.
4.2 Recommend or take action as a result of the outcomes.
4.3 Document decision showing reasons for proceeding or not proceeding or taking other action, after discussion with management, where required.
4.4 Identify and inform areas or other organisations that may be affected by information received or outcomes, to optimise usefulness of information.
Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.
undertaking research and critical analysis
using deductive reasoning and evaluation techniques related to information analysis and corroboration
communicating with diverse clients and staff
using problem solving and decision making
using information technology for managing records and files
Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.
public sector legislation
organisational policy, procedures and guidelines
international treaties and protocols where these apply
indicators for analysis of data
profiles and trends related to activities within the organisation
management of secure information
This unit contains no specific industry-mandated assessment conditions. Guidance on suggested and recommended conditions and methods can be found in the Implementation Guide.
Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.
Submission Requirements
List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here
Assessment task 1: [title] Due date:
(add new lines for each of the assessment tasks)
Assessment Tasks
Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
ELEMENTS
PERFORMANCE CRITERIA
Elements describe the essential outcomes
Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.
1.2 Check incoming information for gaps, anomalies, deficiencies or discrepancies, and compare with pre-existing information, where relevant.
1.3 Access additional data sources and seek information to fill gaps and compare with information received.
1.4 Receipt incoming information if required.
2. Record information
2.1 Carry out accurate recording of information, confirming relevant details of source.
2.2 Maintain records as accurate, complete and up-to-date and present in the required format.
2.3 Comply with legislative requirements for recording and storage of information.
2.4 Adhere to procedures for storage and management of confidential and sensitive information.
3. Verify authenticity of information
3.1 Complete initial selection of information using preliminary cull to eliminate unreliable data.
3.2 Corroborate and assess information for its integrity, validity and reliability.
3.3 Carry out validation or corroboration with existing information as well as information from outside organisations and other sources where relevant.
3.4 Extract, interpret and organise useful and useable information in a form that is accessible to users.
3.5 Conduct analysis in accordance with agreed indicators and assessment and is accurate, relevant and complete.
4. Recommend or take action as a result of information received
4.1 Record and report outcomes.
4.2 Recommend or take action as a result of the outcomes.
4.3 Document decision showing reasons for proceeding or not proceeding or taking other action, after discussion with management, where required.
4.4 Identify and inform areas or other organisations that may be affected by information received or outcomes, to optimise usefulness of information.
Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.
undertaking research and critical analysis
using deductive reasoning and evaluation techniques related to information analysis and corroboration
communicating with diverse clients and staff
using problem solving and decision making
using information technology for managing records and files
Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.
public sector legislation
organisational policy, procedures and guidelines
international treaties and protocols where these apply
indicators for analysis of data
profiles and trends related to activities within the organisation
management of secure information
This unit contains no specific industry-mandated assessment conditions. Guidance on suggested and recommended conditions and methods can be found in the Implementation Guide.
Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist
Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice