Assessor Resource

PSPREG506
Manage investigation information processes

Assessment tool

Version 1.0
Issue Date: April 2024


This unit applies to individuals in a range of regulatory work environments who gather, evaluate and respond to information from a range of sources relating to investigations. These sources may include informants, members of the public and local, state and federal government agencies or come from regulatory activities such as inspections or surveillance so security and operational safety requirements are paramount.

This unit describes the performance outcomes, skills and knowledge required to gather and process information relating to investigations undertaken by regulatory officers.

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Prerequisites

Not applicable.

Employability Skills

This unit contains employability skills.



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms consistency of performance in managing investigation information processes.

This will include evidence of:

gathering, evaluating and acting on information that is accurate and relevant to actual or simulated investigations on at least three separate occasions or for at least three different investigation situations

adhering to legal, ethical and organisational requirements during the conduct of investigations

Context of and specific resources for assessment

Assessment must ensure access to a real or simulated workplace environment that closely resembles normal work practice and replicates the range of conditions likely to be encountered while gathering and managing investigation information, including coping with difficulties, irregularities and breakdowns in routine.

Access is required to resources such as:

applicable legislation, policies and procedures

case studies and workplace scenarios to capture the range of information requirements for investigation situations likely to be encountered

information management technology and/or manual systems

Method of assessment

Assessment methods suitable for valid and reliable assessment of this unit of competency may include, but are not limited to, a combination of 2 or more of:

case studies

demonstration

observation

written or oral questions

scenarios

simulation or role plays

authenticated evidence from the workplace and/or training courses

Guidance information for assessment

Assessment methods should reflect workplace demands, such as literacy, and the needs of particular groups, such as:

people with disabilities

people from culturally and linguistically diverse backgrounds

Aboriginal and Torres Strait Islander people

women

young people

older people

people in rural and remote locations

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

communication skills to:

relate to persons from diverse backgrounds

obtain information from informants

corroborate information

share information and intelligence with other areas or agencies

cultivate informants

literacy skills to:

read complex legislation

determine elements of offences and coronial needs

maintain profiles

problem solving skills to

evaluate the validity and integrity of information

determine whether information is responded to through immediate action or further inquiry or filing

planning and organising skills to:

source, classify and validate information

self-management skills to:

respond to information

disseminate information in required timeframes

technical skills to:

use information storage and retrieval systems

Required knowledge

corporate goals and objectives in relation to investigation information management

legislation and organisational guidelines relating to information collection and management

storage and retrieval requirements including Freedom of Information and Privacy considerations

organisational guidelines for dealing with informants

information generating processes including surveillance and intelligence processes

information sources

security classification criteria and dissemination protocols

evaluation processes for establishing validity, reliability and integrity of information

professional codes of conduct/ethics relating to investigation processes

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Potential sources of information may include:

internal:

documents

databases

intelligence

inspections

surveillance

specialist sections such as auditors

technical services

external

local, state and federal government agencies and authorities

police

covert/surveillance policing

forensic services

private agencies

members of the public

literature

witnesses

victims

suspects

informants/ informers

Informants may be cultivated and managed by:

researching background reliability

communicating with persons at all levels

being self-motivated

recording information accurately

displaying knowledge of specialist crime culture and terminology

identifying motives of informants (that may include money, revenge, consideration of penalty, civic duty)

maintaining regular contact

registering informants correctly

maintaining personal integrity

anonymity and own counsel

Information systems may be:

computer-based or manual

selected depending on:

importance of information

sensitivity of information

reliability of information

where information is to be disseminated

Evidence may include:

direct

circumstantial

hearsay

physical

documentary

observations

opinions

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Potential sources of information are identified and assessed. 
Informants are cultivated and managed according to organisational guidelines and operational safety requirements. 
Persons/locations of interest are monitored and profiles maintained in accordance with legal and organisational requirements. 
Information is obtained from identified sources ethically and in accordance with legislation, policy and guidelines. 
Information is stored in information systems in accordance with organisational policy, procedures and security requirements. 
Elements of offences and coronial needs are established and related information identified. 
All potential evidence or intelligence is identified from information obtained. 
The validity and integrity of the information is evaluated fairly and objectively. 
Information is corroborated independently where possible. 
Information is responded to by immediate action or further inquiry or filing for future reference. 
Information is communicated to other areas or agencies in accordance with organisational timelines, policies and procedures. 
Relevant information is used to inform decision-making. 
Security of information is maintained under all circumstances. 

Forms

Assessment Cover Sheet

PSPREG506 - Manage investigation information processes
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

PSPREG506 - Manage investigation information processes

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: