List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
ELEMENTS | PERFORMANCE CRITERIA |
Elements describe the essential outcomes | Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section. |
1. Explain grant, subsidy and rebate requirements | 1.1 Access current and comprehensive information to clarify legislative, regulatory and procedural requirements of grants, subsidies and rebates. 1.2 Explain the purpose and key features of each grant, subsidy or rebate, tailoring communication to suit diverse customer needs. 1.3 Defer, if necessary, complex enquiries until information can be clarified, confirmed or referred to senior or specialist staff. 1.4 Inform applicants of any legal requirements and reasons for subjecting applications to compliance investigations, and advise of penalties under legislation for providing false or misleading information or for subsequently failing to meet conditions specified for grant, subsidy or rebate. |
2. Check grant, subsidy and rebate applications and supporting evidence | 2.1 Check applications to ensure approved forms are used and required information has been provided. 2.2 Sight supporting evidence and make and certify copies of original documents, tailoring communication to suit diverse customer needs. |
3. Assess eligibility | 3.1 Confirm eligibility for grant, subsidy or rebate. 3.2 Explain clearly the reasons why eligibility is not confirmed, and outline applicants’ rights to review or lodge an objection. |
Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.
navigating complex and formal documents, including legislation, judicial decisions, rulings, Commissioner’s practices and related materials and applying them to assessment of applications
researching information related to grants, subsidies and rebates
analysing information against eligibility criteria
communicating with others involving the explanation of complex information relating to applicant and transaction eligibility (this may involve accessing interpreter services if necessary)
confirming accuracy of applications
using technology to conduct research, make enquiries, review available data, access legislative requirements and record outcomes
applying environmental, sustainability and work health and safety procedures to administrative work and when dealing with customers
Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.
purpose and key features of grants, subsidies and rebates
applicant eligibility criteria
transaction eligibility criteria
legislative decision making process
confidentiality provisions
This unit contains no specific industry-mandated assessment conditions. Guidance on suggested and recommended conditions and methods can be found in the Implementation Guide.
Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.