- PUACOM005B - Foster a positive organisational image in the community
Assessor Resource
PUACOM005B
Foster a positive organisational image in the community
Assessment tool
Version 1.0
Issue Date: April 2024
The application of this unit in the workplace - the environments, complexities and situations involved - will be written during Phase II of the Review of the PUA00 Public Safety Training Package.
This text will be useful for the purposes of job descriptions, recruitment advice or job analysis; where possible, it will not be too job specific to allow other industries to import it into other Training Packages, where feasible.
This unit covers the competency to enable effective two-way communication with the community, and to promote a positive public image.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)
Prerequisites
Prerequisite Unit/s
PUATEA004C Work effectively in a public safety organisation (Fire specific)
Employability Skills
This unit contains employability skills.
Evidence Required
List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
Critical aspects for assessment and evidence required to demonstrate competency in this unit | It is essential for this unit that competence be demonstrate in ability to provide advice on prevention and mitigation techniques in a way that acknowledges community concerns Consistency in performance Evidence should be gathered over a period of time in a range of actual or simulated workplace environments |
Context of and specific resources for assessment | Context of assessment On the job or in a simulated work environment Specific resources for assessment Access to promotional/informational material |
Guidance information for assessment | Information that will assist or guide assessment will be written during Phase II of the Review of the PUA00 Public Safety Training Package. |
Submission Requirements
List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here
Assessment task 1: [title] Due date:
(add new lines for each of the assessment tasks)
Assessment Tasks
Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
This describes the essential skills and knowledge and their level, required for this unit. |
Required Skills |
No required skills |
Required Knowledge |
a range of presentation strategies and techniques communicating with wide variety of people evaluating activities interpreting comments legislative responsibilities relevant to provision of information listening to questions organisation policy relevant to provision of advice organisation's position on current issues relevant recording procedures |
The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below. | |
Information may include | how to participate publicity material contact information prevention and mitigation strategies |
Community may include | local community business community including a range of ages and persons from culturally and linguistically diverse backgrounds people with a disability |
Opportunities to promote may include | answering general enquiries presentations at community group gatherings special interest forums other organisation forums community events and festivals participating in conferences representing organisation on associations and committees school visits |
Special promotions may include | career promotions local shows marches and ceremonies organisation specific weeks and regular state/national events eg fire awareness week bluey day shopping mall promotions |
Appropriate person may include | more senior personnel personnel with specific expertise community liaison officer other organisation bilingual |
Response may include | referral provide action details of where to access further information |
Prevention and mitigation techniques may include | dances school/community group visitations/presentations station open days Police Citizens Clubs specific co-operative arrangements with community groups business owners shopping centres/malls etc, and should focus on local community safety issues and the fostering of closer linkages/partnership with policy |
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist
| Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice | Yes | No | Comments/feedback |
|---|---|---|---|
| Community requests for information or participation are responded to in accordance with the organisation's policies and procedures | |||
| Opportunities to explain and promote the organisation's activities are acted on to promote community recognition and support | |||
| Non-routine requests for information are referred to an appropriate person | |||
| The organisation's position on particular issues is represented in a way which acknowledges community concerns and promotes community awareness | |||
| Communication and presentation to the public enhances the organisation's public image | |||
| The community is advised of a range of prevention and mitigation techniques | |||
| Community members are informed and skilled to implement prevention and mitigation activities | |||
| Community is assisted to initiate, develop and conduct prevention and mitigation techniques addressing their own particular needs |
Forms
Assessment Cover Sheet
PUACOM005B - Foster a positive organisational image in the community
Assessment task 1: [title]
Student name:
Student ID:
I declare that the assessment tasks submitted for this unit are my own work.
Student signature:
Result: Competent Not yet competent
Feedback to student
Assessor name:
Signature:
Date:
Assessment Record Sheet
PUACOM005B - Foster a positive organisational image in the community
Student name:
Student ID:
Assessment task 1: [title] Result: Competent Not yet competent
(add lines for each task)
Feedback to student:
Overall assessment result: Competent Not yet competent
Assessor name:
Signature:
Date:
Student signature:
Date: