Critical aspects of evidence
It is essential for this unit that competency be demonstrated in accurately transmitting and receiving communications using the organisation's communication system and equipment
Interdependent assessment of units
Pre-requisite units: Nil
Co-requisite units: Nil
Underpinning knowledge
range of communication equipment available to the organisation
the organisation's communication system
organisational policy and procedures relevant to the operation of communication equipment
Underpinning skills
utilise the organisation's communication processes and systems
use verbal communication procedures consistent with the organisation's communication system
clean and service communication equipment according to organisational procedures
report communication faults and deficiencies according to organisational procedures
Resource implications
Access to relevant communication equipment
Consistency in performance
Evidence should be gathered over a period of time in a range of actual or simulated workplace environments
Context of assessment
Observation of the use of a range of communication equipment under non-operational and operational conditions or in a simulated environment
Critical aspects of evidence
It is essential for this unit that competency be demonstrated in accurately transmitting and receiving communications using the organisation's communication system and equipment
Interdependent assessment of units
Pre-requisite units: Nil
Co-requisite units: Nil
Underpinning knowledge
range of communication equipment available to the organisation
the organisation's communication system
organisational policy and procedures relevant to the operation of communication equipment
Underpinning skills
utilise the organisation's communication processes and systems
use verbal communication procedures consistent with the organisation's communication system
clean and service communication equipment according to organisational procedures
report communication faults and deficiencies according to organisational procedures
Resource implications
Access to relevant communication equipment
Consistency in performance
Evidence should be gathered over a period of time in a range of actual or simulated workplace environments
Context of assessment
Observation of the use of a range of communication equipment under non-operational and operational conditions or in a simulated environment