Assessor Resource

PUATEA003B
Lead, manage and develop teams

Assessment tool

Version 1.0
Issue Date: April 2024


This unit applies to Public Safety workers who have a management/leadership role that includes basic HR functions and responsibility for ongoing development of the team.

This unit covers competency in achieving organisational objectives and effective working relationships through managing and developing individuals and teams.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Prerequisites

PUATEA002B Work autonomously (Fire sector specific)

Employability Skills

This unit contains employability skills.



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

It is essential for this unit that competence be demonstrated by team leader meeting objectives and performance requirements.

Consistency in performance

Evidence should be gathered over a period of time in a range of actual or simulated workplace environments.

Context of and specific resources for assessment

Context of assessment

A combination of oral or written presentations on the job and/or in a simulated scenario.

Specific resources for assessment

No special requirements.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This describes the essential skills and knowledge and their level, required for this unit.

Required Skills

assessing training needs

conflict resolution and negotiation

consulting team members

interpersonal skills

leading and supervising individuals and teams

problem solving

providing constructive feedback

Required Knowledge

all organisational policies

anti discrimination and harassment

industrial awards and agreements

legislation relevant to work group activities

occupational health and safety requirements

organisational personnel practices and guidelines

organisational policy relating to equal employment opportunity

organisational quality standards and values

principles of effective team operation and leadership

principles of human resource management

principles of leadership

procedures

protocols and standards affecting work group activities

relevant training courses and development opportunities

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.

Training and development opportunities may include:

formal course participation

on the job training

work experience

external study

conference and seminar attendance

induction

job rotation

Training standards may include:

industry best practice

legislative requirements

organisational standards

Australian standards

manufacturers’ specifications

endorsed competencies

Appropriate personnel may include:

human resource manager

counsellors

supervisors

team members

managers

Organisational policy procedures requirements and guidelines may vary between sectors and organisations and may include:

legislation relevant to the organisation

operational

corporate and strategic plans

organisational performance standards

organisational personnel practices and guidelines

organisational quality standards

protocols

standard operating procedures

equal employment opportunity policies

occupational health and safety and welfare policy

learning strategies

codes of conduct

Civil Aviation Orders

requirements of regulatory authorities

search and rescue time/procedures/action

organisation’s approach to environmental management and sustainability

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Work contributions or suggestions from staff are continually sought and encouraged. 
Contributions to team operations are acknowledged and suggestions are dealt with constructively. 
Team members' skills are used and developed according to work requirements. 
Team members are consulted about implementing new work practices. 
Team members are provided with up-to-date information concerning the objectives and standards required by the organisation. 
Team members' understanding of objectives and standards is checked. 
Organisational standards and values relating to equal employment opportunity, anti discrimination and workplace harassment are modelled and promoted to team members. 
Relevant and realistic team development plans are based on identified strengths and weaknesses of all team members. 
Regular constructive feedback on all aspects of work performance is provided to individuals and the team. 
Performance is assessed and addressed in a fair and timely manner in accordance with organisational guidelines and procedures. 
Training needs of individuals and the team are identified and assessed on a regular basis in line with organisational guidelines and procedures. 
An action plan to meet individual and team training and development needs is developed, agreed and implemented. 
On the job training is provided to the required organisational standard and to meet team needs. 
Team members are encouraged and supported to attend training and to undertake other development opportunities. 
Coaching and mentoring are utilised as development tools. 
The link between the function of the team and the goals of the organisation is understood and communicated to the team. 
Participative decision making is used to develop, implement and review work of the team and allocate responsibilities where appropriate. 
Opportunities are given to individuals and teams to develop new and innovative work practices and strategies. 
Delegation to individuals and team members is appropriate and relevant to team objectives and goals in accordance with organisational policy and procedures. 
Allocated tasks are within the competence of team members and supported with appropriate authority, autonomy and training. 
Potential or actual conflict between team members or between self and other individuals is recognised and addressed. 
Difficulties in achieving required outcomes are identified, analysed and solutions developed and communicated to appropriate personnel. 
Individuals experiencing difficulties which cannot be addressed within the team are referred to appropriate personnel according to organisational policies and procedures. 
Work environment is monitored to ensure it is maintained in line with organisational standards. 
Improvements to working environment are recommended and implemented where possible. 
Workplace hazards are identified or anticipated and managed to maintain safe working conditions. 

Forms

Assessment Cover Sheet

PUATEA003B - Lead, manage and develop teams
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

PUATEA003B - Lead, manage and develop teams

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: