Assessor Resource

PUATEA005A
Manage own professional performance

Assessment tool

Version 1.0
Issue Date: April 2024


This unit was developed for personnel working within a public safety environment.

Individuals must operate within laws and organisational policies and procedures but often work in dangerous and fluid environments where they are required to act independently and manage their own performance.

This unit is applicable to any individual in the workplace where the principles of own professional management apply.

This unit covers the competency required to effectively manage one's own professional performance, and to perform ethically and with the integrity required to ensure the public's confidence.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Prerequisites

Pre-requisite Unit/s

Nil

Employability Skills

This unit contains employability skills.



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Assessment must confirm the ability to:

consistently maintain professional performance standards.

Consistency in performance

Competency should be demonstrated over time in a range of actual or simulated workplace environments.

Context of and specific resources for assessment

Context of assessment

Competency should be assessed over time and under a range of various operational conditions.

Specific resources for assessment

There are no specific resource requirements for this unit.

Method of assessment

In a public safety environment assessment is usually conducted via direct observation in a training environment or in the workplace via subject matter supervision and/or mentoring, which is typically recorded in a competency workbook.

Assessment is completed using appropriately qualified assessors who select the most appropriate method of assessment according to the workplace environment.

Assessment may occur in an operational environment or in an industry-approved simulated work environment. Forms of assessment that are typically used include:

direct observation

interviewing the candidate

journals and workplace documentation

third party reports from supervisors

written or oral questions.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This describes the essential skills and knowledge and their level, required for this unit.

Required Skills

deal with and effectively respond to issues/events that challenge professional ethics

maintain consistently high levels of personal presentation (such as dress code, mannerisms, respectfulness)

maintain consistently high levels of 'professional ethics and integrity' in all work practices and dealings with the community

maintain personal health and stress at a level that will enable optimum operational performance

plan and implement personal improvement plans

recognise, accurately assess and acknowledge personal strengths and weaknesses

report breaches of integrity and behaviour to appropriate authorities

seek out and respond effectively to feedback related to personal performance

Required Knowledge

acceptable/non-acceptable behaviour and practices

cultural awareness

factors pertaining to job roles that affect/impact on personal health and stress

internal/external professional support and development mechanisms

internal procedures for dealing with breaches of professional ethics

methods for assessing/reviewing personal performance and for planning and implementing effective personal improvement strategies

organisational policies and procedures (such as legislation relevant to the operation/incident/response; legislation relevant to the organisation; operational, corporate and strategic plans; operational performance standards; operational policies and procedures; organisational personnel and occupational health and safety practices and guidelines; organisational quality standards; organisation's approach to environmental management and sustainability)

professional integrity and behaviour standards

relevant organisational Codes of Practice/Ethics

team dynamics and its impacts on personal work performance

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.

Own performance in the context of this unit may include

Integrity and behaviour in relation to that expected and implied within organisational stated Codes of Ethics/Practice

Professional ethics

Statements of values, law, policy and procedures

Professional performance standards

Are those personal and technical attributes and skills required to undertake the day-to-day tasks and duties of the incumbent's role, to the required workplace performance level

Self-assessment and reflection may include

Regularly reviewing own performance against established service standards and own personal professional goals and standards

Seeking formal and informal feedback, in written and/or verbal formats

Monitoring own performance against established personal and organisational performance requirements may include

Colleagues

Formal/informal organisational initiated performance appraisals

Human resource personnel, family and other relevant community members, etc.

Identifying personal strengths/weaknesses/issues to be addressed

Monitoring supervised staff, colleagues and/or team staff morale

Obtaining feedback from supervisors

Personal reflective behaviour strategies/methodologies

Subordinates

Strategies for improvement may include

Developing/implementing a personal/professional improvement program, either internal or external to the organisation including such things as:

adapting work rotation to facilitate changing personal/work priorities

cultural awareness

developing improved interpersonal/technical skills

establishing new career paths internal or external to the organisation

formal/informal learning programs

seeking coaching, mentoring, counselling from appropriate personnel to overcome identified limitations

updating stress management abilities

utilising existing strengths to focus future career development

Support and advice may include

Acting as a field supervisor

Acting as a role model/mentor

Assisting in induction

Formal and informal socialisation

Participating in a formal assessment program

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Own performance standards consistently serve as a role model for others 
Personal and professional integrity is maintained to engender confidence and respect 
Commitment to applicable laws and organisational policies, procedures and objectives is constantly demonstrated 
Breaches of organisational Codes of Ethics and/or practice are recognised and reported in required manner 
Required personal and professional performance standards are identified and acknowledged 
Self-assessment and reflection are regularly used to monitor performance against established standards and to accurately identify personal strengths and weaknesses 
Formal and informal performance feedback is regularly sought and acted upon appropriately 
Tasks are carried out to achieve outcomes sought and to minimise resource usage 
Currency of relevant professional operational competencies is maintained 
Personal development strategies are identified, planned and implemented, and results are evaluated 
New organisational developments are identified and the associated knowledge and skills are identified, acquired and applied 
Jobs/tasks are prioritised and undertaken in accordance with team goals 
Competing demands are assessed and organised within time constraints to achieve individual, team and organisational priorities 
Operational and self development needs are balanced within the work environment 
Informative and constructive feedback is provided to other personnel in a positive manner 
Interaction with others promotes a productive and harmonious work environment 
Encouragement, support and advice is provided to personnel as required 
Levels of personal physical and emotional health are routinely monitored and appropriately managed 
Support is sought where required to enable identification and implementation of positive alternatives to personal problems 

Forms

Assessment Cover Sheet

PUATEA005A - Manage own professional performance
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

PUATEA005A - Manage own professional performance

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: