Assessor Resource

RIIERR504D
Manage major incidents and emergencies

Assessment tool

Version 1.0
Issue Date: April 2024


This unit describes a participant’s skills and knowledge required to manage major incidents and emergencies in the Resources and Infrastructure Industries.

This unit is appropriate for those in management roles.

No licensing, legislation or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

1. Plan and prepare to manage major incidents and emergencies

1.1 Access, interpret and apply managing major incident and emergency documentation and ensure the work activity is compliant

1.2 Obtain, read, interpret, clarify and confirm work requirements

1.3 Identify and address potential risks, hazards and environmental issues and implement control measures

1.4 Select and wear personal protective equipment appropriate for work activities

1.5 Identify, interpret and assess the suitability of the emergency preparedness and response plan for the emergency/incident, liaise with specialists and implement recommended changes

1.6 Identify, interpret and assess the suitability of the organisational structure for the management of emergency preparedness and response systems, liaise with specialists, and implement recommended changes

1.7 Identify and communicate roles and responsibilities of others in the emergency preparedness and response plans Identify, interpret and assess the suitability of the emergency preparedness and response procedures for management of classes of incidents, liaise with specialists and implement recommended changes

1.8 Identify, interpret and assess, the emergency response procedures for management of decision-making processes, and decision monitoring systems, liaise with stakeholders and implement requested changes

1.9 Review, confirm and seek approval of plans from relevant stakeholders and specialists

1.10Identify training needs of individuals and prepare training plans

2. Manage the incident/ emergency response

2.1 Obtain, clarify and confirm information receipts and recording systems for the emergency/incident

2.2 Access, interpret, confirm and apply emergency response and evacuation plans/procedures

2.3 Coordinate incident operations facilities and communications

2.4 Apply action planning processes to manage the emergency/incident

2.5 Identify, locate and obtain required personnel, equipment and resources for the incident

3. Access and respond to information, advice and support

3.1 Coordinate specialist technical and professional staff to review the emergency/incident

3.2 Develop and implement action plans to deal with immediate areas of concern

3.3 Clarify and confirm individual’s roles and responsibilities

4. Apply post-incident management procedures

4.1 Implement post-incident management processes/procedures

4.2 Investigate the cause of emergency/incident

5. Audit and review the effectiveness of the incident/emergency management response

5.1 Audit response systems for effectiveness and compliance

5.2 Audit incident/emergency management response processes effectiveness and for compliance

5.3 Audit recording and reporting systems for effectiveness and compliance

5.4 Audit the post-incident management, investigative and reporting processes

5.5 Review and implement recommended changes to the schedule of system audits

5.6 Identify and respond promptly to instances of non-compliance or other discrepancies/deficiencies revealed by audit

5.7 Maintain written records, reports and policy documentation

Evidence is required to be collected that demonstrates a candidate’s competency in this unit. Evidence must be relevant to the roles within this sector’s work operations and satisfy all of the requirements of the performance criteria of this unit and include that the candidate:

locate and apply relevant legislation, documentation, policies and procedures

works effectively with others to undertake and complete the management of major incidents and emergencies that meets all of the required outcomes including:

facilitating groups to work together

using effective interviewing and questioning techniques

preparing for and organising work activities to meet all task requirements

communicating clearly and concisely with others to receive and clarify work instructions

using a range of communication techniques and aids to advise others of work activity and exclusion zones

uses written and verbal communications to convey all activities and outcomes for managing major incidents and emergencies to others in a clear and concise manner

demonstrates completion of managing major incidents and emergencies that safely, effectively and efficiently meets all of the required outcomes on more than one (1) occasion including:

accessing and apply emergency response and evacuation plans and procedures

establishing incident operations facilities, including communications to support them

applying action planning processes to manage the situation/incident

identifying and apply required services, personnel, equipment and resources for the incident

confirming and clarifying roles and responsibilities of the incident response team, and communicated to all persons

assessing and prioritising implementation processes

The candidate must demonstrate knowledge in, applying the manage major incidents and emergencies through:

audit and review processes and techniques

training and assessment principles

training systems

emergency response and evacuation planning processes and techniques

structure of emergency procedures guidelines

intervention and control techniques for heating, fires, explosions, outburst, or inrushes

the effects of hot and humid atmospheres

escape strategies and technology

mine environmental risks and controls

equipment requirements for different types of emergency

call-out procedures

the roles of external agencies

the structure, role and responsibilities of the Incident Control

the trigger points to initiate emergency response to alarms

understanding of guidance systems and markers

site emergency plans

the types of adverse environmental conditions

the types of hazards and incidents on a mine site

debriefing process

An assessor of this unit must satisfy the requirements of the NVR/AQTF or their successors; and Industry regulations for certification and licensing; and,

this unit is best assessed in the context of this sector’s work environment;

where personal safety or environmental damage are limiting factors, assessment may occur in a simulated environment provided it is realistic and sufficiently rigorous to cover all aspects of this sector’s workplace performance, including environment, task skills, task management skills, contingency management skills and job role environment skills; and,

this unit must be assessed in compliance with relevant legislation/regulation and using policies, procedures, processes and operational manuals directly related to the industry sector for which it is being assessed; and,

assessment may be conducted in conjunction with the assessment of other Units of Competency; and,

assessment must confirm consistent performance can be applied in a range of relevant workplace circumstances; and,

assessors must demonstrate the performance evidence, and knowledge evidence as outlined in this Unit of Competency, and through the minimum years of current* work experience specified below in an Industry sector relevant to the outcomes of the unit; or,

where the assessor does not meet experience requirements a co-assessment or partnership arrangement must exist between the qualified assessor and an Industry subject matter expert. The Industry subject matter expert should hold the unit being assessed (or an equivalent unit) and/or demonstrate equivalence of skills and knowledge at the unit level. An Industry technical expert must also demonstrate skills and knowledge from the minimum years of current work experience specified below in the Industry sector, including time spent in roles related to the unit being assessed; and,

assessor and Industry subject matter expert requirements differ depending on the Australian Qualifications Framework Level (AQF) of the qualification being assessed and/or Industry Sector as follows:

Industry sector

AQF** Level

Required assessor or Industry subject matter expert experience

Drilling, Metalliferous Mining, Coal Mining, Extractive (Quarrying) and Civil Construction

1

1 Year

2

2 Years

Drilling, Coal Mining and Extractive (Quarrying)

3-6

3 Years

Metalliferous Mining and Civil Construction

3-6

5 Years

Other sectors

Where this Unit is being assessed outside of the Resources and Infrastructure Sectors assessor and/or Industry subject matter expert experience should be in-line with industry standards for the sector in which it is being assessed and where no Industry standard is specified should comply with any relevant regulation.

*Assessors can demonstrate current work experience through employment within Industry in a role relevant to the outcomes of the Unit; or, for external assessors this can be demonstrated through exposure to Industry by conducting frequent site assessments across various locations.

**Where a unit is being delivered outside of a Qualification the first numeric character in the Unit code should be considered to indicate the AQF level


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

1. Plan and prepare to manage major incidents and emergencies

1.1 Access, interpret and apply managing major incident and emergency documentation and ensure the work activity is compliant

1.2 Obtain, read, interpret, clarify and confirm work requirements

1.3 Identify and address potential risks, hazards and environmental issues and implement control measures

1.4 Select and wear personal protective equipment appropriate for work activities

1.5 Identify, interpret and assess the suitability of the emergency preparedness and response plan for the emergency/incident, liaise with specialists and implement recommended changes

1.6 Identify, interpret and assess the suitability of the organisational structure for the management of emergency preparedness and response systems, liaise with specialists, and implement recommended changes

1.7 Identify and communicate roles and responsibilities of others in the emergency preparedness and response plans Identify, interpret and assess the suitability of the emergency preparedness and response procedures for management of classes of incidents, liaise with specialists and implement recommended changes

1.8 Identify, interpret and assess, the emergency response procedures for management of decision-making processes, and decision monitoring systems, liaise with stakeholders and implement requested changes

1.9 Review, confirm and seek approval of plans from relevant stakeholders and specialists

1.10Identify training needs of individuals and prepare training plans

2. Manage the incident/ emergency response

2.1 Obtain, clarify and confirm information receipts and recording systems for the emergency/incident

2.2 Access, interpret, confirm and apply emergency response and evacuation plans/procedures

2.3 Coordinate incident operations facilities and communications

2.4 Apply action planning processes to manage the emergency/incident

2.5 Identify, locate and obtain required personnel, equipment and resources for the incident

3. Access and respond to information, advice and support

3.1 Coordinate specialist technical and professional staff to review the emergency/incident

3.2 Develop and implement action plans to deal with immediate areas of concern

3.3 Clarify and confirm individual’s roles and responsibilities

4. Apply post-incident management procedures

4.1 Implement post-incident management processes/procedures

4.2 Investigate the cause of emergency/incident

5. Audit and review the effectiveness of the incident/emergency management response

5.1 Audit response systems for effectiveness and compliance

5.2 Audit incident/emergency management response processes effectiveness and for compliance

5.3 Audit recording and reporting systems for effectiveness and compliance

5.4 Audit the post-incident management, investigative and reporting processes

5.5 Review and implement recommended changes to the schedule of system audits

5.6 Identify and respond promptly to instances of non-compliance or other discrepancies/deficiencies revealed by audit

5.7 Maintain written records, reports and policy documentation

Evidence is required to be collected that demonstrates a candidate’s competency in this unit. Evidence must be relevant to the roles within this sector’s work operations and satisfy all of the requirements of the performance criteria of this unit and include that the candidate:

locate and apply relevant legislation, documentation, policies and procedures

works effectively with others to undertake and complete the management of major incidents and emergencies that meets all of the required outcomes including:

facilitating groups to work together

using effective interviewing and questioning techniques

preparing for and organising work activities to meet all task requirements

communicating clearly and concisely with others to receive and clarify work instructions

using a range of communication techniques and aids to advise others of work activity and exclusion zones

uses written and verbal communications to convey all activities and outcomes for managing major incidents and emergencies to others in a clear and concise manner

demonstrates completion of managing major incidents and emergencies that safely, effectively and efficiently meets all of the required outcomes on more than one (1) occasion including:

accessing and apply emergency response and evacuation plans and procedures

establishing incident operations facilities, including communications to support them

applying action planning processes to manage the situation/incident

identifying and apply required services, personnel, equipment and resources for the incident

confirming and clarifying roles and responsibilities of the incident response team, and communicated to all persons

assessing and prioritising implementation processes

The candidate must demonstrate knowledge in, applying the manage major incidents and emergencies through:

audit and review processes and techniques

training and assessment principles

training systems

emergency response and evacuation planning processes and techniques

structure of emergency procedures guidelines

intervention and control techniques for heating, fires, explosions, outburst, or inrushes

the effects of hot and humid atmospheres

escape strategies and technology

mine environmental risks and controls

equipment requirements for different types of emergency

call-out procedures

the roles of external agencies

the structure, role and responsibilities of the Incident Control

the trigger points to initiate emergency response to alarms

understanding of guidance systems and markers

site emergency plans

the types of adverse environmental conditions

the types of hazards and incidents on a mine site

debriefing process

An assessor of this unit must satisfy the requirements of the NVR/AQTF or their successors; and Industry regulations for certification and licensing; and,

this unit is best assessed in the context of this sector’s work environment;

where personal safety or environmental damage are limiting factors, assessment may occur in a simulated environment provided it is realistic and sufficiently rigorous to cover all aspects of this sector’s workplace performance, including environment, task skills, task management skills, contingency management skills and job role environment skills; and,

this unit must be assessed in compliance with relevant legislation/regulation and using policies, procedures, processes and operational manuals directly related to the industry sector for which it is being assessed; and,

assessment may be conducted in conjunction with the assessment of other Units of Competency; and,

assessment must confirm consistent performance can be applied in a range of relevant workplace circumstances; and,

assessors must demonstrate the performance evidence, and knowledge evidence as outlined in this Unit of Competency, and through the minimum years of current* work experience specified below in an Industry sector relevant to the outcomes of the unit; or,

where the assessor does not meet experience requirements a co-assessment or partnership arrangement must exist between the qualified assessor and an Industry subject matter expert. The Industry subject matter expert should hold the unit being assessed (or an equivalent unit) and/or demonstrate equivalence of skills and knowledge at the unit level. An Industry technical expert must also demonstrate skills and knowledge from the minimum years of current work experience specified below in the Industry sector, including time spent in roles related to the unit being assessed; and,

assessor and Industry subject matter expert requirements differ depending on the Australian Qualifications Framework Level (AQF) of the qualification being assessed and/or Industry Sector as follows:

Industry sector

AQF** Level

Required assessor or Industry subject matter expert experience

Drilling, Metalliferous Mining, Coal Mining, Extractive (Quarrying) and Civil Construction

1

1 Year

2

2 Years

Drilling, Coal Mining and Extractive (Quarrying)

3-6

3 Years

Metalliferous Mining and Civil Construction

3-6

5 Years

Other sectors

Where this Unit is being assessed outside of the Resources and Infrastructure Sectors assessor and/or Industry subject matter expert experience should be in-line with industry standards for the sector in which it is being assessed and where no Industry standard is specified should comply with any relevant regulation.

*Assessors can demonstrate current work experience through employment within Industry in a role relevant to the outcomes of the Unit; or, for external assessors this can be demonstrated through exposure to Industry by conducting frequent site assessments across various locations.

**Where a unit is being delivered outside of a Qualification the first numeric character in the Unit code should be considered to indicate the AQF level

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Access, interpret and apply managing major incident and emergency documentation and ensure the work activity is compliant 
Obtain, read, interpret, clarify and confirm work requirements 
Identify and address potential risks, hazards and environmental issues and implement control measures 
Select and wear personal protective equipment appropriate for work activities 
Identify, interpret and assess the suitability of the emergency preparedness and response plan for the emergency/incident, liaise with specialists and implement recommended changes 
Identify, interpret and assess the suitability of the organisational structure for the management of emergency preparedness and response systems, liaise with specialists, and implement recommended changes 
Identify and communicate roles and responsibilities of others in the emergency preparedness and response plans Identify, interpret and assess the suitability of the emergency preparedness and response procedures for management of classes of incidents, liaise with specialists and implement recommended changes 
Identify, interpret and assess, the emergency response procedures for management of decision-making processes, and decision monitoring systems, liaise with stakeholders and implement requested changes 
Review, confirm and seek approval of plans from relevant stakeholders and specialists 
 
Obtain, clarify and confirm information receipts and recording systems for the emergency/incident 
Access, interpret, confirm and apply emergency response and evacuation plans/procedures 
Coordinate incident operations facilities and communications 
Apply action planning processes to manage the emergency/incident 
Identify, locate and obtain required personnel, equipment and resources for the incident 
Coordinate specialist technical and professional staff to review the emergency/incident 
Develop and implement action plans to deal with immediate areas of concern 
Clarify and confirm individual’s roles and responsibilities 
Implement post-incident management processes/procedures 
 
Audit response systems for effectiveness and compliance 
Audit incident/emergency management response processes effectiveness and for compliance 
Audit recording and reporting systems for effectiveness and compliance 
Audit the post-incident management, investigative and reporting processes 
Review and implement recommended changes to the schedule of system audits 
Identify and respond promptly to instances of non-compliance or other discrepancies/deficiencies revealed by audit 
Maintain written records, reports and policy documentation 
Access, interpret and apply managing major incident and emergency documentation and ensure the work activity is compliant 
Obtain, read, interpret, clarify and confirm work requirements 
Identify and address potential risks, hazards and environmental issues and implement control measures 
Select and wear personal protective equipment appropriate for work activities 
Identify, interpret and assess the suitability of the emergency preparedness and response plan for the emergency/incident, liaise with specialists and implement recommended changes 
Identify, interpret and assess the suitability of the organisational structure for the management of emergency preparedness and response systems, liaise with specialists, and implement recommended changes 
Identify and communicate roles and responsibilities of others in the emergency preparedness and response plans Identify, interpret and assess the suitability of the emergency preparedness and response procedures for management of classes of incidents, liaise with specialists and implement recommended changes 
Identify, interpret and assess, the emergency response procedures for management of decision-making processes, and decision monitoring systems, liaise with stakeholders and implement requested changes 
Review, confirm and seek approval of plans from relevant stakeholders and specialists 
Identify training needs of individuals and prepare training plans 
Obtain, clarify and confirm information receipts and recording systems for the emergency/incident 
Access, interpret, confirm and apply emergency response and evacuation plans/procedures 
Coordinate incident operations facilities and communications 
Apply action planning processes to manage the emergency/incident 
Identify, locate and obtain required personnel, equipment and resources for the incident 
Coordinate specialist technical and professional staff to review the emergency/incident 
Develop and implement action plans to deal with immediate areas of concern 
Clarify and confirm individual’s roles and responsibilities 
Implement post-incident management processes/procedures 
Investigate the cause of emergency/incident 
Audit response systems for effectiveness and compliance 
Audit incident/emergency management response processes effectiveness and for compliance 
Audit recording and reporting systems for effectiveness and compliance 
Audit the post-incident management, investigative and reporting processes 
Review and implement recommended changes to the schedule of system audits 
Identify and respond promptly to instances of non-compliance or other discrepancies/deficiencies revealed by audit 
Maintain written records, reports and policy documentation 

Forms

Assessment Cover Sheet

RIIERR504D - Manage major incidents and emergencies
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

RIIERR504D - Manage major incidents and emergencies

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: