Assessor Resource
SFLSOP308A
Prepare quotations for floristry products
Assessment tool
Version 1.0
Issue Date: March 2024
This unit describes a key sales and operational function for a diverse range of floristry products and services and applies to the full range of industry sectors and environments. The floristry business could be a retail, studio or online floristry business and the quotation could be face-to face, via electronic means or over the telephone.
This unit has particular application to those personnel who sell as a key focus of their job role and for whom quoting is an essential skill. It applies to frontline sales or operations personnel who operate with some level of autonomy or under limited supervision and guidance from others. It is undertaken by a diverse range of people such as retail floristry sales personnel, telephone sales agents, e-business sales personnel, studio florists, floral designers, florists involved in corporate or special events and owner-operators of small floristry businesses.
This unit describes the performance outcomes, skills and knowledge required to accurately calculate the costs of floristry products and services and to present quotations to customers. It requires the ability to provide quotations for products and services where some business pricing has already been undertaken by the business manager.
The following unit covers those skills required by the business manager to price and develop a full floristry product range:
SFLSOP509A Research assess and develop a floristry product range
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)