Assessor Resource

SIFBCR015A
Memorialise cremated remains

Assessment tool

Version 1.0
Issue Date: March 2024


This unit applies to crematorium staff and involves working with relative autonomy under the direction of a manager or supervisor.

This unit describes the performance outcomes, skills and knowledge required to memorialise cremated remains according to the wishes of the deceased person's family.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Prerequisites

Nil


Employability Skills

This unit contains employability skills.




Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

ability to select, prepare, use, maintain and clean the required tools and equipment according to supervisor instructions, workplace policies and procedures, and manufacturer's instructions

ability to locate and prepare memorial site and conduct memorialisation according to client requirements, workplace policies and procedures

accurate completion of relevant documentation

memorialising cremated remains on multiple occasions to ensure consistency of performance and ability to respond to different situations.

Context of and specific resources for assessment

Assessment must ensure:

demonstration of skills within a crematorium environment

access to tools and equipment required to perform memorialisations, including personal protective equipment.

Methods of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

observation of candidate memorialising cremated remains and cleaning up memorial while applying relevant policies, procedures and legislation

written or verbal questioning to assess knowledge and understanding of relevant legislation and workplace policies and procedures regarding memorialisations

review of workplace records completed by candidate

review of portfolios of evidence and third-party workplace reports of on-the-job performance by the candidate.

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

SIFCBR013A Coordinate the collection or memorialisation of cremated remains.

Employability skills embedded in this unit should be assessed holistically with other relevant units that make up the skill set or qualification and in the context of the job role.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

safe use of personal protective equipment

communication skills, including active listening and questioning techniques to identify and confirm client requirements, and using and responding to non-verbal communication to display empathy, respect and courtesy

customer service skills to maintain confidentiality of client information

literacy and numeracy skills to identify, interpret and complete required documentation

organisational and time management skills to complete required tasks according to client requirements and workplace policies and procedures.

Required knowledge

crematorium operating procedures

social, religious and cultural differences and traditions in relation to memorialisation of cremated remains

professional funeral services industry parameters in dealing with the deceased and the bereaved

broad working knowledge of relevant federal, state or territory, and local government legislation and regulations relating to OHS, memorialisation of cremated remains and associated documentation

workplace policies and procedures regarding memorialisation of cremated remains

operating and maintenance requirements of relevant tools and equipment.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Appropriate staff must include:

administration staff

sales staff

supervisor.

Memorialisation requirements may include:

social, cultural and religious considerations, such as:

dress standards

cultural rituals to assist grieving

duration of mourning

memorialisation rites according to religious denomination

spiritual symbolism

inurnment procedures

taboos regarding death

types of monuments

choice and placement of flowers.

Memorial site may include:

rose garden

columbarium wall

groves

pillars

trees

memorial rocks.

Tools and equipment may include:

shovels

auger

mats

measuring tape

rakes

brooms

spades

crowbars

wheelbarrow.

Personal protective equipment may include:

overalls

boots

jacket

long sleeves

gloves

hat or cap

gumboots

sun protection.

Relevant legislation and regulations may include:

OHS

material handling, including hazardous materials

cemetery Acts and by-laws

local government regulations

Lands Act

Births, Deaths and Marriages Registration

Coroner's Act

Public Health Act

Privacy Acts.

Workplace policies and procedures may include:

standard operating policies and procedures

standards and certification requirements

quality assurance procedures

OHS procedures

personal presentation

emergency procedures, including fire and accident procedures

security procedures.

Memorialisation documentation may include:

schedule running sheets

placement details

plaque placement slips.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Liaise with appropriate staff to identify memorialisation requirements. 
Identify and confirm memorial site. 
Identify and organise appropriate tools and equipment. 
Identify and prepare personal protective equipment according to memorialisation requirements, relevant legislation and workplace policies and procedures. 
Prepare memorial site according to client requirements and workplace policies and procedures. 
Locate, confirm and prepare cremated remains according to client requirements. 
Place or disperse cremated remains according to client requirements and workplace policies and procedures. 
Place memorial plaque according to client requirements, workplace policies and procedures, and relevant legislation. 
Clean memorial and surrounds according to workplace policies and procedures, and relevant legislation. 
Clean and store tools and equipment according to workplace policies and procedures. 
Complete memorialisation documentation according to workplace policies and procedures, and relevant legislation. 

Forms

Assessment Cover Sheet

SIFBCR015A - Memorialise cremated remains
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

SIFBCR015A - Memorialise cremated remains

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: