Assessor Resource

SIFXIND001
Plan a career in the funeral services industry

Assessment tool

Version 1.0
Issue Date: March 2024


This unit describes the performance outcomes, skills and knowledge required to access and use funeral services industry information and protocols and to determine future work and learning opportunities. It applies to individuals undertaking preliminary training in the funeral services industry under direct supervision. Work is performed according to work health and safety and workplace policies and procedures.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Use funeral services industry information.

1.1 Access sources of information on the funeral services industry, its sectors and occupations.

1.2 Review current and emerging issues that impact on employment in the Australian funeral services industry.

1.3 Review legislation and industry requirements relevant to employment in the funeral services industry.

1.4 Apply information to routine work activities.

2. Follow industry protocols around loss, grief and trauma.

2.1 Recognise effects of loss, grief and trauma on individuals, families and communities.

2.2 Respect different responses of individuals, families and communities to loss, grief and trauma.

2.3 Recognise own personal values and attitudes around loss, grief and trauma.

2.4 Show sensitivity to those experiencing loss, grief and trauma.

3. Identify career opportunities.

3.1 Identify possible career pathways in the funeral services industry or workplace and discuss with supervisor.

3.2 Take into account personal values and attitudes regarding work and business in planning future work and career directions.

3.3 Assess current skills and knowledge required to work in the funeral services industry.

3.4 Identify opportunities for vocational development in consultation with supervisor.

Evidence of the ability to:

source and apply funeral services industry information to work situations

show sensitivity to those experiencing loss, grief or trauma

review career options in consultation with supervisor.

Evidence of performance on at least one occasion is required.

Demonstrated knowledge of:

types of resources that may be referred to develop industry knowledge, including:

media

reference books

training materials

libraries

unions

industry associations

industry publications

internet

personal observation and experience

colleagues, supervisors and managers

industry contacts, mentors and advisers

stakeholders and structure of the funeral services industry

legislation, regulations and codes of practice, including:

work health and safety/occupational health and safety

Workplace Relations Act

Equal Employment Opportunity (EEO)

Anti-discrimination

workers’ compensation legislation and regulations

cemetery Acts and by-laws

Crematorium Acts

local government regulations

Births, Deaths and Marriages Registration

code of practice for embalmers

Environmental Protection Act

Privacy Acts

current issues faced by the Australian funeral services industry, including:

regulation

ageing population and death rate

migration and multiculturalism

societal and cultural shifts

technology developments

environmental sustainability

workforce issues

common occupations within sectors of the funeral industry

responsibilities and obligations of employers and employees for the funeral industry

appropriate personal dress and presentation based on workplace requirements, type of work and degree of client contact

effects of loss, grief and trauma including recognising culturally appropriate expressions of loss and grief and providing basic comforting responses to individuals and families

funeral services protocols when dealing with the bereaved, including demonstrating tact, maintaining confidentiality of client and business information, respecting others’ views, acting responsibly

personal values and attitudes in relation to:

monitoring own stress levels in relation to working in the area of loss, grief and trauma

possible career directions in the funeral services industry

steps for developing additional skills required for future career options.

Skills must be demonstrated in the workplace or in a simulated environment that is as industry realistic as possible. In a simulated environment, it is essential that assessment is conducted:

using suitable facilities, equipment and resources, including:

computer, internet and media

information sources including reference books, training materials, industry publications

documentation, including legislative and, regulatory and industry code of conduct and workplace policies and procedures

Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Use funeral services industry information.

1.1 Access sources of information on the funeral services industry, its sectors and occupations.

1.2 Review current and emerging issues that impact on employment in the Australian funeral services industry.

1.3 Review legislation and industry requirements relevant to employment in the funeral services industry.

1.4 Apply information to routine work activities.

2. Follow industry protocols around loss, grief and trauma.

2.1 Recognise effects of loss, grief and trauma on individuals, families and communities.

2.2 Respect different responses of individuals, families and communities to loss, grief and trauma.

2.3 Recognise own personal values and attitudes around loss, grief and trauma.

2.4 Show sensitivity to those experiencing loss, grief and trauma.

3. Identify career opportunities.

3.1 Identify possible career pathways in the funeral services industry or workplace and discuss with supervisor.

3.2 Take into account personal values and attitudes regarding work and business in planning future work and career directions.

3.3 Assess current skills and knowledge required to work in the funeral services industry.

3.4 Identify opportunities for vocational development in consultation with supervisor.

Evidence of the ability to:

source and apply funeral services industry information to work situations

show sensitivity to those experiencing loss, grief or trauma

review career options in consultation with supervisor.

Evidence of performance on at least one occasion is required.

Demonstrated knowledge of:

types of resources that may be referred to develop industry knowledge, including:

media

reference books

training materials

libraries

unions

industry associations

industry publications

internet

personal observation and experience

colleagues, supervisors and managers

industry contacts, mentors and advisers

stakeholders and structure of the funeral services industry

legislation, regulations and codes of practice, including:

work health and safety/occupational health and safety

Workplace Relations Act

Equal Employment Opportunity (EEO)

Anti-discrimination

workers’ compensation legislation and regulations

cemetery Acts and by-laws

Crematorium Acts

local government regulations

Births, Deaths and Marriages Registration

code of practice for embalmers

Environmental Protection Act

Privacy Acts

current issues faced by the Australian funeral services industry, including:

regulation

ageing population and death rate

migration and multiculturalism

societal and cultural shifts

technology developments

environmental sustainability

workforce issues

common occupations within sectors of the funeral industry

responsibilities and obligations of employers and employees for the funeral industry

appropriate personal dress and presentation based on workplace requirements, type of work and degree of client contact

effects of loss, grief and trauma including recognising culturally appropriate expressions of loss and grief and providing basic comforting responses to individuals and families

funeral services protocols when dealing with the bereaved, including demonstrating tact, maintaining confidentiality of client and business information, respecting others’ views, acting responsibly

personal values and attitudes in relation to:

monitoring own stress levels in relation to working in the area of loss, grief and trauma

possible career directions in the funeral services industry

steps for developing additional skills required for future career options.

Skills must be demonstrated in the workplace or in a simulated environment that is as industry realistic as possible. In a simulated environment, it is essential that assessment is conducted:

using suitable facilities, equipment and resources, including:

computer, internet and media

information sources including reference books, training materials, industry publications

documentation, including legislative and, regulatory and industry code of conduct and workplace policies and procedures

Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Access sources of information on the funeral services industry, its sectors and occupations. 
Review current and emerging issues that impact on employment in the Australian funeral services industry. 
Review legislation and industry requirements relevant to employment in the funeral services industry. 
Apply information to routine work activities. 
Recognise effects of loss, grief and trauma on individuals, families and communities. 
Respect different responses of individuals, families and communities to loss, grief and trauma. 
Recognise own personal values and attitudes around loss, grief and trauma. 
Show sensitivity to those experiencing loss, grief and trauma. 
Identify possible career pathways in the funeral services industry or workplace and discuss with supervisor. 
Take into account personal values and attitudes regarding work and business in planning future work and career directions. 
Assess current skills and knowledge required to work in the funeral services industry. 
Identify opportunities for vocational development in consultation with supervisor. 
Access sources of information on the funeral services industry, its sectors and occupations. 
Review current and emerging issues that impact on employment in the Australian funeral services industry. 
Review legislation and industry requirements relevant to employment in the funeral services industry. 
Apply information to routine work activities. 
Recognise effects of loss, grief and trauma on individuals, families and communities. 
Respect different responses of individuals, families and communities to loss, grief and trauma. 
Recognise own personal values and attitudes around loss, grief and trauma. 
Show sensitivity to those experiencing loss, grief and trauma. 
Identify possible career pathways in the funeral services industry or workplace and discuss with supervisor. 
Take into account personal values and attitudes regarding work and business in planning future work and career directions. 
Assess current skills and knowledge required to work in the funeral services industry. 
Identify opportunities for vocational development in consultation with supervisor. 

Forms

Assessment Cover Sheet

SIFXIND001 - Plan a career in the funeral services industry
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

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Assessor name:

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Assessment Record Sheet

SIFXIND001 - Plan a career in the funeral services industry

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

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