Assessor Resource

SIFXMPR002
Make presentations to community groups

Assessment tool

Version 1.0
Issue Date: April 2024


This unit describes the performance outcomes, skills and knowledge required to prepare, deliver and review presentations on funeral services topics to a range of target audiences. It applies to funeral home and cemetery and crematorium staff who present to various student and community groups according to work health and safety, relevant legislation and workplace policies and procedures.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare presentations.

1.1 Liaise with appropriate staff to identify presentation requirements.

1.2 Select presentation strategies to meet presentation requirements.

1.3 Select and prepare aids and materials to support delivery of presentations according to presentation strategies and audience requirements.

2. Address student and community groups.

2.1 Schedule presentations according to client requirements.

2.2 Provide client groups with general information about the funeral services industry as required.

2.3 Address client groups according to workplace policies and procedures.

2.4 Identify and use instruction and communication techniques appropriate for client group.

3. Evaluate liaison activities.

3.1 Apply feedback and review processes according to workplace policies and procedures.

3.2 Undertake self-assessment of performance.

3.3 Respond to feedback from audience.

Evidence of the ability to:

prepare and present to a range of target audiences using appropriate presentation strategies, techniques and aids that enhance target audience understanding of key concepts and ideas

review and evaluate performance.

Evidence of performance of presenting to at least two different groups is required to demonstrate consistency of performance and ability to respond to different situations.

Demonstrated knowledge of:

information sources on funeral services industry structure and protocols

range of funeral services industry and funeral, burial and cremation practices

social, religious and cultural differences and traditions that may impact on audiences

presentation methods and strategies

presentation resources and equipment

methods for evaluating presentation performance and audience expectations

workplace policies and procedures relating to workplace communication and public relations.

Skills must be demonstrated in the workplace or in a simulated environment that is as industry realistic as possible. In a simulated environment, it is essential that assessment is conducted:

using suitable facilities, equipment and resources, including:

a commercially realistic delivery environment, in a group delivery environment, meeting room or in a conference, school or community venue

presentation equipment and aids appropriate for the operational context of delivering the presentation

under industry conditions where there is:

integration of tasks with possible interruptions to work typical of the job role

interaction with groups

Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare presentations.

1.1 Liaise with appropriate staff to identify presentation requirements.

1.2 Select presentation strategies to meet presentation requirements.

1.3 Select and prepare aids and materials to support delivery of presentations according to presentation strategies and audience requirements.

2. Address student and community groups.

2.1 Schedule presentations according to client requirements.

2.2 Provide client groups with general information about the funeral services industry as required.

2.3 Address client groups according to workplace policies and procedures.

2.4 Identify and use instruction and communication techniques appropriate for client group.

3. Evaluate liaison activities.

3.1 Apply feedback and review processes according to workplace policies and procedures.

3.2 Undertake self-assessment of performance.

3.3 Respond to feedback from audience.

Evidence of the ability to:

prepare and present to a range of target audiences using appropriate presentation strategies, techniques and aids that enhance target audience understanding of key concepts and ideas

review and evaluate performance.

Evidence of performance of presenting to at least two different groups is required to demonstrate consistency of performance and ability to respond to different situations.

Demonstrated knowledge of:

information sources on funeral services industry structure and protocols

range of funeral services industry and funeral, burial and cremation practices

social, religious and cultural differences and traditions that may impact on audiences

presentation methods and strategies

presentation resources and equipment

methods for evaluating presentation performance and audience expectations

workplace policies and procedures relating to workplace communication and public relations.

Skills must be demonstrated in the workplace or in a simulated environment that is as industry realistic as possible. In a simulated environment, it is essential that assessment is conducted:

using suitable facilities, equipment and resources, including:

a commercially realistic delivery environment, in a group delivery environment, meeting room or in a conference, school or community venue

presentation equipment and aids appropriate for the operational context of delivering the presentation

under industry conditions where there is:

integration of tasks with possible interruptions to work typical of the job role

interaction with groups

Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Liaise with appropriate staff to identify presentation requirements. 
Select presentation strategies to meet presentation requirements. 
Select and prepare aids and materials to support delivery of presentations according to presentation strategies and audience requirements. 
Schedule presentations according to client requirements. 
Provide client groups with general information about the funeral services industry as required. 
Address client groups according to workplace policies and procedures. 
Identify and use instruction and communication techniques appropriate for client group. 
Apply feedback and review processes according to workplace policies and procedures. 
Undertake self-assessment of performance. 
Respond to feedback from audience. 
Liaise with appropriate staff to identify presentation requirements. 
Select presentation strategies to meet presentation requirements. 
Select and prepare aids and materials to support delivery of presentations according to presentation strategies and audience requirements. 
Schedule presentations according to client requirements. 
Provide client groups with general information about the funeral services industry as required. 
Address client groups according to workplace policies and procedures. 
Identify and use instruction and communication techniques appropriate for client group. 
Apply feedback and review processes according to workplace policies and procedures. 
Undertake self-assessment of performance. 
Respond to feedback from audience. 

Forms

Assessment Cover Sheet

SIFXMPR002 - Make presentations to community groups
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

SIFXMPR002 - Make presentations to community groups

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: