List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
ELEMENTS | PERFORMANCE CRITERIA |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Plan and prepare for journey. | 1.1 Liaise with appropriate staff to identify and confirm work requirements. 1.2 Place courtesy equipment in vehicle as required. 1.3 Identify destination on map. 1.4 Determine most appropriate route and an alternative route according to workplace policies and procedures. 1.5 Liaise with security personnel or consultants and confirm police assistance or escorts for funeral processions when required. |
2. Drive funeral vehicles. | 2.1 Drive funeral vehicle according to relevant legislation and workplace policies and procedures. 2.2 Refer to map where required and follow planned route. 2.3 Determine and follow funeral cortege positioning, move off sequence and signalling. 2.4 Anticipate and avoid road and traffic hazards using defensive driving tactics. 2.5 Park and secure funeral vehicle at destination. |
3. Use electronic equipment. | 3.1 Check equipment according to manufacturer guidelines. 3.2 Confirm backup communication strategies and liaise with relevant personnel regarding operation and coordination procedures. 3.3 Use electronic equipment according to relevant legislation. 3.4 Transmit and receive messages. 3.5 Implement backup communication strategies. |
4. Interact with mourners. | 4.1 Communicate with mourners in an appropriate manner. 4.2 Open and close vehicle doors for mourners. 4.3 Adjust vehicle climate according to client requirements. 4.4 Provide courtesy equipment according to client requirements. |
Evidence of the ability to:
plan journey and select the most appropriate route to destination
drive safely, respectfully and fluently in cortege conditions at correct speed and following designated signalling procedures.
communicate and provide assistance to mourners according to industry protocols.
Evidence of performance on two or more occasions is required to demonstrate consistency of performance and ability to respond to different situations.
Demonstrated knowledge of:
work requirements that need to be considered when driving vehicles for funerals, including but not restricted to:
type of funeral vehicle:
mourning coaches
limousines
hearses
escort motorcycles
time of funeral
location of funeral
equipment:
first aid kit
mobile phone
electronic communication equipment
street directory
religious ornaments
courtesy equipment
workplace policies and procedures with regard to planning and preparing the journey, driving funeral vehicles while observing relevant legislation, first aid in the event of an accident
road laws and regulations
vehicle handling procedures
vehicle controls and indicators
telecommunication codes and conventions for the equipment:
CB radio
mobile phone
twoway radio
global positioning system
environmental impacts and minimal impact practices
funeral services industry parameters and protocols for dealing with the deceased and the bereaved.
Skills must be demonstrated in the workplace or in a simulated environment that is as industry realistic as possible. In a simulated environment, it is essential that assessment is conducted:
using suitable facilities, equipment and resources, including:
road or street locations between funeral service facilities
funeral vehicle and electronic communication equipment
documentation, including street maps or directories
under industry conditions where there is:
integration of tasks with possible interruptions to work typical of the job role
speed and timing requirements that reflect commercial operating conditions
interaction with appropriate personnel, team members and mourners
Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.