Assessor Resource
SIRCPPK201
Assist customers seeking commonly requested vitamins, minerals and supplements
Assessment tool
Version 1.0
Issue Date: April 2024
This unit applies to community pharmacy employees working as pharmacy assistants. It restricts pharmacy assistants to suggesting unscheduled vitamins, mineral and supplements and unscheduled medicines to customers, in situations not requiring referral to a pharmacist for therapeutic advice. In situations where customers seeking vitamins, minerals or supplements require referral to a pharmacist for therapeutic advice, or where the supply of Pharmacist Only Medicines is required, the pharmacy assistant gathers information, refers the customer on, and then supports the pharmacist by finalising the supply of medicines and products.
A person undertaking this role is required to work under the supervision of a pharmacist.
This unit describes the performance outcomes, skills and knowledge required to assess customer needs, advise on, and select and supply vitamins, minerals and other supplements commonly requested from the pharmacy range.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)