Assessor Resource

SIRRINV002
Control stock

Assessment tool

Version 1.0
Issue Date: March 2024


This unit describes the performance outcomes, skills and knowledge required to process stock orders, maintain stock levels, minimise stock losses, manage stocktakes and maintain all documents that relate to the administration of any type of stock.

This unit applies to individuals responsible for stock control. They work within organisational systems and procedures, but make decisions about stock administration and may have responsibility for others.

No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Monitor stock receipt and dispatch.

1.1.Implement organisational policies and procedures for receipt, dispatch and secure storage of stock.

1.2.Allocate tasks and monitor staff to ensure organisational procedures are followed, and documentation is completed correctly.

1.3.Confirm that stock quantity and quality inspections on receipt meet organisational standards.

1.4.Act on variations to quantity and quality of delivered stock.

1.5.Supervise safe stock handling and storage.

2. Maintain stock records.

2.1.Monitor stock and maintain stock at required levels.

2.2.Maintain, monitor and adjust stock reorder cycles as required.

2.3.Provide clear information to team members about individual stock recording responsibilities.

2.4.Maintain stock storage and movement records.

2.5.Record and report stock discrepancies.

2.6.Monitor stock performance and identify and report fast and slow-selling items.

3. Process and follow up orders.

3.1.Process and raise stock orders according to organisational procedures.

3.2.Monitor delivery of stock to ensure agreed deadlines and inventory requirements are met.

3.3.Liaise with suppliers to ensure continuity of supply.

3.4.Resolve routine supply problems or refer to appropriate personnel for action.

3.5.Distribute stock within the organisation according to required allocations.

3.6.Handle routine supply problems or refer to management as required by store policy.

4. Minimise stock losses.

4.1.Regularly check storage of stock and ensure its protection.

4.2.Identify, record and report stock losses.

4.3.Identify avoidable losses and establish reasons for them.

4.4.Recommend solutions and implement procedures to prevent future losses.

5. Coordinate stocktake or cyclical count.

5.1.Explain procedures for stocktake and cyclical counts to team members.

5.2.Allocate stocktaking tasks to individual team members ensuring effective use of staff resources to complete task.

5.3.Provide team members with clear directions for performance of each task.

5.4.Produce accurate reports for management on stocktake data, including discrepancies.

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

maintain and order stock across one stock cycle according to organisational procedures using all of the following stock processes:

receipt

dispatch

ordering

stock level monitoring

records maintenance

produce three different stock control reports

organise and coordinate one stocktake or cyclical count

provide clear and correct information to team members involved in stock control processes.

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

organisational policies and procedures for:

receipt and dispatch of goods, including inspection for quantity and quality

stock ordering and reordering

stock replenishment

stock rotation

reporting of stock discrepancies, damage and loss

safe transport, handling and storage of goods

stock control

stocktaking and cyclical counts

pricing, labelling and packaging

stock security

key aspects of legislation and codes of practice relevant to stock control:

Australian Consumer Law

Work Health and Safety (WHS)

manual handling

licensing for mechanical movement of stock

principles of stock control:

rotation and replenishment

product life cycle

impact of business planning and sales forecasts on stock control

types of stock control systems used in the sector

reasons for stock loss and damage and methods to control these and protect stock.

Skills must be demonstrated in a retail environment. This can be:

an industry workplace

a simulated industry environment.

Assessment must ensure access to:

current plain English regulatory documents distributed by government regulators outlining key aspects of legislation and codes of practice relevant to stock control as listed in Knowledge Evidence

a computerised stock control system

stock for use in stock control activities

organisational policies and procedures for stock control

team members; these can be:

individuals in an industry workplace, or

individuals who participate in role plays or simulated activities, set up for the purpose of assessment, in a simulated industry environment.

Assessors must satisfy the Standards for Registered Training Organisations’ requirements for assessors.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Monitor stock receipt and dispatch.

1.1.Implement organisational policies and procedures for receipt, dispatch and secure storage of stock.

1.2.Allocate tasks and monitor staff to ensure organisational procedures are followed, and documentation is completed correctly.

1.3.Confirm that stock quantity and quality inspections on receipt meet organisational standards.

1.4.Act on variations to quantity and quality of delivered stock.

1.5.Supervise safe stock handling and storage.

2. Maintain stock records.

2.1.Monitor stock and maintain stock at required levels.

2.2.Maintain, monitor and adjust stock reorder cycles as required.

2.3.Provide clear information to team members about individual stock recording responsibilities.

2.4.Maintain stock storage and movement records.

2.5.Record and report stock discrepancies.

2.6.Monitor stock performance and identify and report fast and slow-selling items.

3. Process and follow up orders.

3.1.Process and raise stock orders according to organisational procedures.

3.2.Monitor delivery of stock to ensure agreed deadlines and inventory requirements are met.

3.3.Liaise with suppliers to ensure continuity of supply.

3.4.Resolve routine supply problems or refer to appropriate personnel for action.

3.5.Distribute stock within the organisation according to required allocations.

3.6.Handle routine supply problems or refer to management as required by store policy.

4. Minimise stock losses.

4.1.Regularly check storage of stock and ensure its protection.

4.2.Identify, record and report stock losses.

4.3.Identify avoidable losses and establish reasons for them.

4.4.Recommend solutions and implement procedures to prevent future losses.

5. Coordinate stocktake or cyclical count.

5.1.Explain procedures for stocktake and cyclical counts to team members.

5.2.Allocate stocktaking tasks to individual team members ensuring effective use of staff resources to complete task.

5.3.Provide team members with clear directions for performance of each task.

5.4.Produce accurate reports for management on stocktake data, including discrepancies.

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

maintain and order stock across one stock cycle according to organisational procedures using all of the following stock processes:

receipt

dispatch

ordering

stock level monitoring

records maintenance

produce three different stock control reports

organise and coordinate one stocktake or cyclical count

provide clear and correct information to team members involved in stock control processes.

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

organisational policies and procedures for:

receipt and dispatch of goods, including inspection for quantity and quality

stock ordering and reordering

stock replenishment

stock rotation

reporting of stock discrepancies, damage and loss

safe transport, handling and storage of goods

stock control

stocktaking and cyclical counts

pricing, labelling and packaging

stock security

key aspects of legislation and codes of practice relevant to stock control:

Australian Consumer Law

Work Health and Safety (WHS)

manual handling

licensing for mechanical movement of stock

principles of stock control:

rotation and replenishment

product life cycle

impact of business planning and sales forecasts on stock control

types of stock control systems used in the sector

reasons for stock loss and damage and methods to control these and protect stock.

Skills must be demonstrated in a retail environment. This can be:

an industry workplace

a simulated industry environment.

Assessment must ensure access to:

current plain English regulatory documents distributed by government regulators outlining key aspects of legislation and codes of practice relevant to stock control as listed in Knowledge Evidence

a computerised stock control system

stock for use in stock control activities

organisational policies and procedures for stock control

team members; these can be:

individuals in an industry workplace, or

individuals who participate in role plays or simulated activities, set up for the purpose of assessment, in a simulated industry environment.

Assessors must satisfy the Standards for Registered Training Organisations’ requirements for assessors.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Implement organisational policies and procedures for receipt, dispatch and secure storage of stock. 
Allocate tasks and monitor staff to ensure organisational procedures are followed, and documentation is completed correctly. 
Confirm that stock quantity and quality inspections on receipt meet organisational standards. 
Act on variations to quantity and quality of delivered stock. 
Supervise safe stock handling and storage. 
Monitor stock and maintain stock at required levels. 
Maintain, monitor and adjust stock reorder cycles as required. 
Provide clear information to team members about individual stock recording responsibilities. 
Maintain stock storage and movement records. 
Record and report stock discrepancies. 
Monitor stock performance and identify and report fast and slow-selling items. 
Process and raise stock orders according to organisational procedures. 
Monitor delivery of stock to ensure agreed deadlines and inventory requirements are met. 
Liaise with suppliers to ensure continuity of supply. 
Resolve routine supply problems or refer to appropriate personnel for action. 
Distribute stock within the organisation according to required allocations. 
Handle routine supply problems or refer to management as required by store policy. 
Regularly check storage of stock and ensure its protection. 
Identify, record and report stock losses. 
Identify avoidable losses and establish reasons for them. 
Recommend solutions and implement procedures to prevent future losses. 
Explain procedures for stocktake and cyclical counts to team members. 
Allocate stocktaking tasks to individual team members ensuring effective use of staff resources to complete task. 
Provide team members with clear directions for performance of each task. 
Produce accurate reports for management on stocktake data, including discrepancies. 

Forms

Assessment Cover Sheet

SIRRINV002 - Control stock
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

SIRRINV002 - Control stock

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: