Assessor Resource
SIRRPOS003A
Deliver mail in a retail environment
Assessment tool
Version 1.0
Issue Date: March 2024
This unit applies to retail post frontline service personnel. It requires the team member to consistently apply postal outlet policy and procedures, and safely and securely handle mail items, delivering them to customers and accurately completing required records and documentation.
This unit describes the performance outcomes, skills and knowledge required to prepare and deliver mail in a retail postal environment.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)