Assessor Resource
SIRRRPK008A
Recommend jewellery products and services
Assessment tool
Version 1.0
Issue Date: March 2024
This unit involves the application of specialised product knowledge to provide accurate advice to customers and other sales staff on jewellery products and repairs, including watches, and semi-precious and precious metals, gemstones and jewels while protecting the security of store stock and customers' personal jewellery. Frontline service personnel are responsible for these functions.
This unit describes the performance outcomes, skills and knowledge required to recommend and provide advice on jewellery products and services to retail customers.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)