Assessor Resource

SIRRRTF003
Drive retail profitability

Assessment tool

Version 1.0
Issue Date: April 2024


This unit describes the performance outcomes, skills and knowledge required to interpret financial information for a retail business, and to identify, promote and implement strategies to positively impact the business financials.

This unit applies to senior personnel working in a diverse range of retail industry sectors and business contexts. They operate independently and are responsible for making a range of operational business decisions and financial planning and monitoring.

No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Evaluate and plan retail financials.

1.1.Access and accurately interpret budgetary and financial plans of the business.

1.2.Measure financial results, identifying patterns and trends, including variances from budget and financial plans.

1.3.Identify factors that could improve financial performance and limit variances from budget and financial plan.

1.4.Identify contingency actions to be adopted if financial circumstances change.

1.5.Clarify and negotiate, with relevant personnel, changes required to the budget and financial plans.

2. Monitor and control financials.

2.1.Monitor financials regularly to accurately identify actual results against budget and financial plans.

2.2.Identify trends and patterns including variances from budget and financial plans, and take prompt corrective action within work role where significant deviations occur.

2.3.Review variable and semi-variable costs to highlight opportunities.

2.4.Complete workplace documentation and other records of budget performance and expenditure, and report to relevant personnel.

2.5.Recommend, and implement within work role, activities that improve business financial performance and limit variances from budget and financial plan.

3. Positively impact the financials.

3.1.Consult relevant internal personnel, including work team, on ways to increase productivity and reduce labour spend.

3.2.Identify and document strategies to increase productivity and reduce labour spend.

3.3.Promote the strategies adopted to improve productivity and financial profitability, including advising the work team on their roles in improving business financials.

3.4.Monitor implementation of strategies, and support team to improve sales results.

3.5.Identify changes to strategies to improve uptake and outcomes.

3.6.Delegate responsibilities and accountabilities relevant to budget and financial achievement in accordance with organisational policies.

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

evaluate financial performance of a retail business over a specific organisational financial period

develop and document a financial plan for the same retail business detailing:

strategies to drive sales

strategies to reduce labour spend

strategies to reduce cost of goods

contingency planning

implement the above financial plan demonstrating the following financial monitoring and control activities:

communicating and delegating responsibilities:

team or individual sales targets

roster to labour spend

shrinkage targets

measuring financial results to identify trends

reviewing variable and semi variable costs

consulting the team on financial management and performance.

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

retail financial planning and reporting

for the specific industry sector:

external factors impacting on financial results

competitor activity

market performance

for the particular retail organisation:

budgets and financial plans

internal factors impacting on results

individual store circumstances impacting on financials

process to amend stock allocation

promotional calendar

recruitment process

shrinkage targets

financial results including:

sales

variable costs

semi variable costs

financial contingencies and contingency planning:

amending stock allocation

sales promotions

recruitment strategies

strategies to monitor retail financials:

measuring results to identify trends:

team or individual performance

trading days or times with peak or low performance

external market factors

reviewing variable and semi variable costs:

labour

utilities

consumables

financial management strategies:

management of variances

driving sales by:

increasing average spend

increasing customer loyalty

increasing traffic

reducing labour spend:

increasing productivity

reducing non-contact hours

reducing overtime if applicable

reducing cost of goods:

reducing aged stock and markdowns

reducing internal theft and fraud

reducing external theft

managing administrative errors.

Skills must be demonstrated in a retail environment. This can be:

an industry workplace

a simulated industry environment.

Assessment must ensure access to:

organisational budgets and financial plans

organisational financial results including:

sales

variable costs

semi variable costs

stakeholders and team members with whom the individual can interact; these can be:

relevant personnel and team members in a retail workplace, or

people who participate in role plays or simulated activities, set up for the purpose of assessment, in a simulated industry environment.

Assessors must satisfy the Standards for Registered Training Organisations’ requirements for assessors.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Evaluate and plan retail financials.

1.1.Access and accurately interpret budgetary and financial plans of the business.

1.2.Measure financial results, identifying patterns and trends, including variances from budget and financial plans.

1.3.Identify factors that could improve financial performance and limit variances from budget and financial plan.

1.4.Identify contingency actions to be adopted if financial circumstances change.

1.5.Clarify and negotiate, with relevant personnel, changes required to the budget and financial plans.

2. Monitor and control financials.

2.1.Monitor financials regularly to accurately identify actual results against budget and financial plans.

2.2.Identify trends and patterns including variances from budget and financial plans, and take prompt corrective action within work role where significant deviations occur.

2.3.Review variable and semi-variable costs to highlight opportunities.

2.4.Complete workplace documentation and other records of budget performance and expenditure, and report to relevant personnel.

2.5.Recommend, and implement within work role, activities that improve business financial performance and limit variances from budget and financial plan.

3. Positively impact the financials.

3.1.Consult relevant internal personnel, including work team, on ways to increase productivity and reduce labour spend.

3.2.Identify and document strategies to increase productivity and reduce labour spend.

3.3.Promote the strategies adopted to improve productivity and financial profitability, including advising the work team on their roles in improving business financials.

3.4.Monitor implementation of strategies, and support team to improve sales results.

3.5.Identify changes to strategies to improve uptake and outcomes.

3.6.Delegate responsibilities and accountabilities relevant to budget and financial achievement in accordance with organisational policies.

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

evaluate financial performance of a retail business over a specific organisational financial period

develop and document a financial plan for the same retail business detailing:

strategies to drive sales

strategies to reduce labour spend

strategies to reduce cost of goods

contingency planning

implement the above financial plan demonstrating the following financial monitoring and control activities:

communicating and delegating responsibilities:

team or individual sales targets

roster to labour spend

shrinkage targets

measuring financial results to identify trends

reviewing variable and semi variable costs

consulting the team on financial management and performance.

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

retail financial planning and reporting

for the specific industry sector:

external factors impacting on financial results

competitor activity

market performance

for the particular retail organisation:

budgets and financial plans

internal factors impacting on results

individual store circumstances impacting on financials

process to amend stock allocation

promotional calendar

recruitment process

shrinkage targets

financial results including:

sales

variable costs

semi variable costs

financial contingencies and contingency planning:

amending stock allocation

sales promotions

recruitment strategies

strategies to monitor retail financials:

measuring results to identify trends:

team or individual performance

trading days or times with peak or low performance

external market factors

reviewing variable and semi variable costs:

labour

utilities

consumables

financial management strategies:

management of variances

driving sales by:

increasing average spend

increasing customer loyalty

increasing traffic

reducing labour spend:

increasing productivity

reducing non-contact hours

reducing overtime if applicable

reducing cost of goods:

reducing aged stock and markdowns

reducing internal theft and fraud

reducing external theft

managing administrative errors.

Skills must be demonstrated in a retail environment. This can be:

an industry workplace

a simulated industry environment.

Assessment must ensure access to:

organisational budgets and financial plans

organisational financial results including:

sales

variable costs

semi variable costs

stakeholders and team members with whom the individual can interact; these can be:

relevant personnel and team members in a retail workplace, or

people who participate in role plays or simulated activities, set up for the purpose of assessment, in a simulated industry environment.

Assessors must satisfy the Standards for Registered Training Organisations’ requirements for assessors.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Access and accurately interpret budgetary and financial plans of the business. 
Measure financial results, identifying patterns and trends, including variances from budget and financial plans. 
Identify factors that could improve financial performance and limit variances from budget and financial plan. 
Identify contingency actions to be adopted if financial circumstances change. 
Clarify and negotiate, with relevant personnel, changes required to the budget and financial plans. 
Monitor financials regularly to accurately identify actual results against budget and financial plans. 
Identify trends and patterns including variances from budget and financial plans, and take prompt corrective action within work role where significant deviations occur. 
Review variable and semi-variable costs to highlight opportunities. 
Complete workplace documentation and other records of budget performance and expenditure, and report to relevant personnel. 
Recommend, and implement within work role, activities that improve business financial performance and limit variances from budget and financial plan. 
Consult relevant internal personnel, including work team, on ways to increase productivity and reduce labour spend. 
Identify and document strategies to increase productivity and reduce labour spend. 
Promote the strategies adopted to improve productivity and financial profitability, including advising the work team on their roles in improving business financials. 
Monitor implementation of strategies, and support team to improve sales results. 
Identify changes to strategies to improve uptake and outcomes. 
Delegate responsibilities and accountabilities relevant to budget and financial achievement in accordance with organisational policies. 

Forms

Assessment Cover Sheet

SIRRRTF003 - Drive retail profitability
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Assessment Record Sheet

SIRRRTF003 - Drive retail profitability

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Assessment task 1: [title] Result: Competent Not yet competent

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