Assessor Resource

SIRWINV302
Monitor inventory capacity to meet demand

Assessment tool

Version 1.0
Issue Date: April 2024


This unit applies to staff responsible for monitoring an organisation’s business systems in a business-to-business environment.

This unit describes the performance outcomes, skills and knowledge required to manage business systems inventory required by a business to meet operational and customer requirements.

It focuses on managing and monitoring inventory procedures and documentation for the receipt, dispatch and secure storage of goods. It involves using business systems to monitor inventory levels, storage, movement and reorder cycles, and coordinate stock movement to ensure that inventory is available to meet business needs.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Prerequisites

Nil

Employability Skills

This unit contains employability skills.



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

manages and monitors staff implementation of inventory procedures and documentation for the receipt, dispatch and secure storage of goods

uses relevant business systems to monitor inventory levels, storage, movement and reorder cycles on a regular basis

organises and coordinates stock movement to ensure that inventory is available to meet business needs

completes relevant business documentation accurately, in a timely manner and in agreed format

organises and coordinates stocktake and cyclical counts to monitor and review inventory levels, identify discrepancies and develop solutions to stock loss.

Context of and specific resources for assessment

Assessment must ensure access to:

a business-to-business sales work environment

relevant documentation, such as:

business policy and procedures manuals

WHS legislation and codes of practice

an inventory control system

relevant business technology.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

observation of performance in the workplace

third-party reports from a supervisor

written or verbal questioning to assess knowledge and understanding.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

communication and interpersonal skills to:

ask questions to identify and confirm requirements

give instructions

provide information to staff, including allocating tasks and providing clear directions through clear and direct communication

share information

use and interpret non-verbal communication

use language and concepts appropriate to cultural differences

literacy and numeracy skills to:

check product labelling to ensure compliance

collect, analyse and organise information

maintain stock ordering and recording systems

map inventory demands

read and understand a range of workplace documents

operations management and leadership skills

planning and organising skills to plan and prioritise work schedule

self-management skills to apply standards applicable to inventory control

technology skills to safely use available business technology

Required knowledge

business policy and procedures with regard to:

receipt and dispatch of goods, including inspection for quantity and quality

reporting of stock discrepancies and damage

stock control

stock replenishment and reordering

industry codes of practice, including food handling codes

impact of business planning and sales forecasts on inventory

inter- and intra-business transfers

legislation and statutory requirements, including consumer law relevant to inventory control

market trends and impact of special events of inventory

work health and safety (WHS) legislation and codes of practice, including:

manual handling regulations and codes of practice

plant and equipment regulations

organisational and referral mechanisms for facilitating inventory demand monitoring

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the individual, accessibility of the item, and local industry and regional contexts) may also be included.

Business policy and procedures may relate to:

job roles and responsibilities

merchandise and product range

pricing, labelling and packaging requirements

procurement processes

receipt and dispatch of goods

stocktaking and cyclical counts

transport, handling and storage of goods.

Documentation may include:

asset registers

corporate credit card transaction statements

evaluation process documentation

financial statements

invoices and payment requests

offer and contract documents

purchase requests and orders

records of authorised officers’ decisions

records of conversations

records of supplier performance

statements and petty cash vouchers.

Safe handling and storage of goods may include:

product segregation

optimum maintenance of storage areas, including:

cleanliness and sanitation

lighting

climate control

pest control

ventilation

packaging products for storage

labelling of goods

stock rotation

disposal of damaged or spoiled goods

safe manual handling and lifting techniques

safe use of equipment, such as ladders and trolleys

storage in:

cool rooms

dry stores

freezers

refrigeration.

Safe handling and storage techniques may vary accordingto:

industry codes of practice

WHS

stock characteristics.

Team members may:

come from a variety of social, cultural and ethnic backgrounds

vary in competencies

vary in literacy and numeracy skills.

Recordsmay be:

electronic

manual

templated.

Stock performance may vary according to:

advances in technology

customer demand

environmental factors

quality demands

seasonal cycles

selling approaches.

Reports for management may include:

business documents

financial reports

informal reports

stocktake reports.

Logisticsmay include:

infrastructure resources

levels of service

milestones

outputs

payment schedules

phases or stages of the supply and distribution chain

targets

timeframes.

Factors affecting staff roster may include:

available or required staffing levels

awards and agreements

budget allocation

full-time, part-time, casual or contract staff

range of staff responsibilities

routine or busy trading conditions

varying levels of staff training.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Determine responsibility for receipt and dispatch of products. 
Implement business policy and procedures in regard to receipt, dispatch and secure storage of products. 
Observe staff functions to ensure business procedures are followed and documentation is completed correctly. 
Implement business procedures to ensure products are inspected for quantity and quality on receipt. 
Act upon variations to quantity and quality of delivered products according to business policy. 
Supervise safe handling and storage of products according to business policy. 
Monitor stock levels and maintain at required levels. 
Maintain, monitor and adjust stock reorder cycles as required. 
Inform team members of their individual responsibilities in regard to recording stock. 
Maintain stock storage and movement records according to business policy. 
Record stock discrepancies and follow procedures according to business policy. 
Monitor stock performance and identify and report fast and slow selling items according to business policy. 
Coordinate deliveries to meet inventory demand. 
Match logistics of delivery to inventory supply requirements. 
Implement improvements to supply chain management as required. 
Interpret policy and procedures in regard to stocktaking and cyclical counts and explain to team members. 
Roster staff according to allocated budget and time constraints. 
Allocate stocktaking tasks to individual team members. 
Provide team members with clear directions for the performance of each task. 
Allocate team members to ensure effective use of staff resources to complete task. 
Produce accurate reports for management on stocktake data, including discrepancies. 
Identify and record losses and assess against potential loss forecast on a regular basis. 
Identify avoidable losses and establish reason. 
Recommend and implement possible solutions for stock losses. 

Forms

Assessment Cover Sheet

SIRWINV302 - Monitor inventory capacity to meet demand
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

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Assessment Record Sheet

SIRWINV302 - Monitor inventory capacity to meet demand

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

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