Assessor Resource
SIRWSLS004A
Process product and service data
Assessment tool
Version 1.0
Issue Date: April 2024
This unit requires sales and administrative staff to utilise business technology and systems to maintain an accurate product database to evaluate and forecast customer preferences and product or service performance according to business policy and procedures.
This unit describes the performance outcomes, skills and knowledge required to maintain and process wholesale sales, customer service and related product data using the existing business technology and systems.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)