Assessor Resource
SIRXCCS509
Manage business customers
Assessment tool
Version 1.0
Issue Date: April 2024
This unit applies to senior sales personnel who negotiate contractual arrangements with customers to meet business outcomes and strategic goals.
This unit describes the performance outcomes, skills and knowledge required to manage contracts, reinforce trading terms, and negotiate deals with business customers.
The unit covers ways to negotiate and finalise legally binding contractual agreements with a range of business customers, according to company policy and legislative requirements, to meet business targets and strategic outcomes.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)