Assessor Resource

SIRXEBS004A
Select an e-business model

Assessment tool

Version 1.0
Issue Date: April 2024


This unit requires the team member to identify, trial and evaluate a range of e-business models, and to report to stakeholders on the contrasting features and benefits of models in order to select an e-business model to meet organisation requirements.

This unit describes the performance outcomes, skills and knowledge required to use e-business approaches and tools to establish more efficient business operations.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Prerequisites

Nil


Employability Skills

The required outcomes described in this unit contain applicable facets of employability skills. The Employability Skills Summary of the qualification in which this unit is packaged will assist in identifying employability skills requirements.




Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

identifying and utilising research on e-commerce and e-business tools and capabilities

planning, coordinating and implementing activities associated with assessing the impact of e-business models on business operations

evaluating and reporting on effectiveness of e-business models and processes

consulting and liaising with business partners to assess suitability of e-business solutions

integration of e-business solutions with business strengths and strategic goals or targets

developing systems to manage and monitor e-business approaches

awareness of how e-business changes will affect business relationships.

Context of and specific resources for assessment

Assessment must ensure access to:

a real or simulated work environment

relevant documentation, such as:

legislation and statutory requirements

OHS requirements

industry codes of practice

information and performance data on existing business model and IT infrastructure

information on:

markets

competitors

products and services

suppliers

new technology.

Methods of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

observation of performance in the workplace

third-party reports from a supervisor

customer feedback

written or verbal questioning to assess knowledge and understanding

review of portfolios of evidence and third-party workplace reports of on-the-job performance.

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended.

Assessing employability skills

Employability skills are integral to effective performance in the workplace and are broadly consistent across industry sectors. How these skills are applied varies between occupations and qualifications due to the different work functions and contexts.

Employability skills embedded in this unit should be assessed holistically in the context of the job role and with other relevant units that make up the skill set or qualification.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This section describes the essential skills and knowledge and their level, required for this unit.

The following skills must be assessed as part of this unit:

interpersonal communication skills to:

communicate with external and internal groups and teams regarding e business models, applications and consultancies through clear and direct communication

ask questions to identify and confirm requirements

use language and concepts appropriate to cultural differences

use and interpret non-verbal communication

capacity to determine appropriateness of various e-business applications and systems

identify and assess forms of electronic transactions

demonstrate adherence to safe working practices

literacy and numerical skills in regard to:

reading and interpreting data on e-business applications

generating reports

analytical and decision-making skills to:

seek out e-business strategies that produce operational efficiencies

implement e-business solutions that enhance sales and service efficiency

determine how e-business models and approaches can promote comparative brand, market and sales positions

evaluate information on forecasts and trends in e-business

build e-business models that enhance business relationships.

The following knowledge must be assessed as part of this unit:

how e-business models affect e-business approaches

relationship of e-commerce to e-business

a range of business to business and business to consumer approaches

types of data

data processing requirements

understanding of electronic transactions and processes

impact on business of different business and business to consumer solutions

relevant legal and legislative requirements

principles and techniques in interpersonal communication.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below.

Online technologies and applications may include:

a wide range of hardware, including routers, bridges, servers, PCs, drives, switches, printers, hubs, modems, personal organisers, firewalls and peripherals

a wide range of software, including network operating systems, payment software, PC operating systems, database software, encryption protocols, accounting software, web browser software, website building software and spreadsheet software

E-business solutions may involve:

integration of new solutions with existing IT infrastructure and business processes

integration with basic e-commerce solutions that include different business models depending on the final requirement

integration across operations at different levels of e-business development involving a mix of the above.

Critical market factors may include:

response times

scalability

traffic

data collection and management

security

customer demographics

customer confidence

customer expectations.

Business strengths may include:

profitability

customer relationships

business management

vendor relationships

data management

collaborative and cooperative relationships.

Retail strategies must include:

cost reduction

productivity gains

increased revenues

responsiveness of suppliers

market share

value adding

business competitiveness

customer relationships

supplier relationships

revenue growth and flow.

E-business models may vary according to:

enterprise products and services

access

content (product, data and information)

commercial set-up of trading company

applications

infrastructure

software

services

supply arrangements

payment methods.

Evaluation may include:

stakeholder consultation

confirmation that a procurement process is necessary

development of a business case

comparison of internal versus outsourced provision

whether to buy or build solutions.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Identify new capabilities provided by online technologies and applications. 
Identify strengths, weaknesses, opportunities and threats related to the introduction of e-business solutions. 
Assess impact of electronic enablement on current critical market factors. 
Identify relationship of e-commerce capabilities to established business strengths. 
Establish impact of trends in business to business developments on retail operations. 
Assess the ability of business to business solutions to enhance current retail strategies. 
Compare and confirm features and advantages of different business to business models. 
Establish the impact of business to consumer trends on retail operations. 
Assess the ability of business to consumer solutions to enhance current retail strategy. 
Compare and confirm features and advantages of different business to consumer models. 
Compare and contrast features and benefits of different e-business models. 
Assess the relevance of each model to current retail and service strategies. 
Select e-business processes and models. 
Set performance requirements for an e-business process and model. 
Trial e-business process and model. 
Document, evaluate and report on data collected from e-business trials. 
Select e-business model for adoption. 

Forms

Assessment Cover Sheet

SIRXEBS004A - Select an e-business model
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

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Assessment Record Sheet

SIRXEBS004A - Select an e-business model

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: