Assessor Resource

SIRXIND002
Organise and maintain the store environment

Assessment tool

Version 1.0
Issue Date: April 2024


This unit describes the performance outcomes, skills and knowledge required to organise, clean and maintain the work environment to ensure optimal workplace appearance and safety.

It applies to individuals working in frontline operational roles in a diverse range of industry sectors and business contexts. They operate with some independence under general supervision and guidance from others, and within established organisational policies and procedures.

No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Clean the store environment.

1.1.Clean work areas according to work health and safety requirements and organisational procedures.

1.2.Use and store cleaning products and equipment according to manufacturer instructions.

1.3.Complete cleaning tasks safely and efficiently with minimum inconvenience to customers and team members.

2. Maintain the store environment.

2.1.Store products and equipment in designated storage areas to minimise hazards and maintain the sore appearance.

2.2.Sort, recycle, and dispose of waste according to organisational procedures.

2.3.Ensure customer services and point of sale areas are adequately stocked to minimise disruption when serving customers.

2.4.Identify and remove potential workplace hazards within scope of responsibility, and report any unresolved hazards to relevant personal.

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

organise and maintain a designated work area, within a store environment, during three shifts

correctly use cleaning products and equipment to perform two cleaning tasks within the store environment.

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

common cleaning product labels that identify chemicals and hazardous substances and their meaning

organisational policies and procedures relevant to the organisation and maintenance of the store environment:

work health and safety (WHS)

general housekeeping

personal hygiene

reporting problems and faults

point of sale stock requirements

use, maintenance and storage of cleaning products and equipment

use of hazardous cleaning substances

waste disposal, recycling and environmental protection.

Skills must be demonstrated in a services industry environment. This can be:

an industry workplace

a simulated industry environment.

Assessment must ensure access to:

organisational policies and procedures for:

work health and safety

general housekeeping

personal hygiene

reporting problems and faults

point of sale stock requirements

use, maintenance and storage of cleaning products and equipment

use of hazardous cleaning substances

waste disposal, recycling and environmental protection

cleaning products and equipment

manufacturer instructions for use of cleaning equipment, cleaning materials and hazardous substances

workplace waste for disposal

work areas to be maintained

assessment activities that allow the individual to work with commercial speed, timing and productivity.

Assessors must satisfy the Standards for Registered Training Organisations’ requirements for assessors.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Clean the store environment.

1.1.Clean work areas according to work health and safety requirements and organisational procedures.

1.2.Use and store cleaning products and equipment according to manufacturer instructions.

1.3.Complete cleaning tasks safely and efficiently with minimum inconvenience to customers and team members.

2. Maintain the store environment.

2.1.Store products and equipment in designated storage areas to minimise hazards and maintain the sore appearance.

2.2.Sort, recycle, and dispose of waste according to organisational procedures.

2.3.Ensure customer services and point of sale areas are adequately stocked to minimise disruption when serving customers.

2.4.Identify and remove potential workplace hazards within scope of responsibility, and report any unresolved hazards to relevant personal.

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

organise and maintain a designated work area, within a store environment, during three shifts

correctly use cleaning products and equipment to perform two cleaning tasks within the store environment.

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

common cleaning product labels that identify chemicals and hazardous substances and their meaning

organisational policies and procedures relevant to the organisation and maintenance of the store environment:

work health and safety (WHS)

general housekeeping

personal hygiene

reporting problems and faults

point of sale stock requirements

use, maintenance and storage of cleaning products and equipment

use of hazardous cleaning substances

waste disposal, recycling and environmental protection.

Skills must be demonstrated in a services industry environment. This can be:

an industry workplace

a simulated industry environment.

Assessment must ensure access to:

organisational policies and procedures for:

work health and safety

general housekeeping

personal hygiene

reporting problems and faults

point of sale stock requirements

use, maintenance and storage of cleaning products and equipment

use of hazardous cleaning substances

waste disposal, recycling and environmental protection

cleaning products and equipment

manufacturer instructions for use of cleaning equipment, cleaning materials and hazardous substances

workplace waste for disposal

work areas to be maintained

assessment activities that allow the individual to work with commercial speed, timing and productivity.

Assessors must satisfy the Standards for Registered Training Organisations’ requirements for assessors.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Clean work areas according to work health and safety requirements and organisational procedures. 
Use and store cleaning products and equipment according to manufacturer instructions. 
Complete cleaning tasks safely and efficiently with minimum inconvenience to customers and team members. 
Store products and equipment in designated storage areas to minimise hazards and maintain the sore appearance. 
Sort, recycle, and dispose of waste according to organisational procedures. 
Ensure customer services and point of sale areas are adequately stocked to minimise disruption when serving customers. 
Identify and remove potential workplace hazards within scope of responsibility, and report any unresolved hazards to relevant personal. 

Forms

Assessment Cover Sheet

SIRXIND002 - Organise and maintain the store environment
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

SIRXIND002 - Organise and maintain the store environment

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: