List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
ELEMENTS | PERFORMANCE CRITERIA |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Identify personal work requirements. | 1.1.Identify allocated tasks for completion and seek advice to clarify workplace instructions as required. 1.2.Plan and organise daily work activities within scope of responsibility. 1.3.Access and follow organisational procedures relating to tasks. 1.4.Break down tasks into manageable components for completion. |
2. Complete personal work requirements. | 2.1.Prioritise tasks according to organisational procedures. 2.2.Complete tasks within specified timelines and to required quality standard. |
3. Respond to changes in personal work requirements. | 3.1.Identify changes to personal work requirements and reprioritise tasks. 3.2.Seek assistance from relevant personnel to confirm change in priorities. 3.3.Communicate changes impacting current task completion to relevant personal. |
Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:
plan and organise daily work activities to prioritise and complete two workplace tasks:
following direction and organisational policies and procedures
to required quality standards
within required timeframes
adjust personal work requirements in response to the following changes:
allocation of additional tasks
change in quality requirements.
Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:
organisational procedures relating to personal work requirements:
quality standards
timeframes for completion
techniques for:
sequencing daily work activities
prioritisation of workplace tasks
task break down
managing changes to task completion
importance of effective task completion and its contribution to the overall work environment efficiencies.
Skills must be demonstrated in a retail environment. This can be:
an industry workplace
a simulated industry environment.
Assessment must ensure access to:
workplace tasks for completion
organisational procedures relating to personal work requirements:
quality standards
timeframes for completion
assessment activities that allow the individual to:
work within commercial speed, timing and productivity
manage tasks and contingencies in the context of the job role.
Assessors must satisfy the Standards for Registered Training Organisations’ requirements for assessors.