- SIRXRSK001A - Minimise theft
Assessor Resource
SIRXRSK001A
Minimise theft
Assessment tool
Version 1.0
Issue Date: April 2024
This unit applies to frontline service personnel. It requires the team member to apply store policy and procedures and industry codes of practice in regard to store security and theft prevention, reporting theft or suspicious behaviour to relevant personnel and monitoring stock, work areas, customers and staff to minimise opportunities for theft.
This unit describes the performance outcomes, skills and knowledge required to minimise theft in a retail environment. It involves applying routine store security, taking appropriate action to minimise theft and maintaining security of cash, registers or terminals and keys.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)
Prerequisites
Nil
Employability Skills
The required outcomes described in this unit contain applicable facets of employability skills. The Employability Skills Summary of the qualification in which this unit is packaged will assist in identifying employability skills requirements.
Evidence Required
List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package. | |
Critical aspects for assessment and evidence required to demonstrate competency in this unit | Evidence of the following is essential: consistently applies store policy and procedures and legislative requirements, including industry codes of practice in regard to store security and theft prevention in a range of contexts and situations consistently applies store policy and procedures in regard to following security procedures and for reporting theft or suspicious behaviour to relevant personnel monitors stock, work area, customers and staff to minimise opportunities for theft. |
Context of and specific resources for assessment | Assessment must ensure access to: a real or simulated work environment relevant documentation, such as: store policy and procedures manuals legislation and statutory regulations industry codes of practice Trade Practices and Fair Trading Acts relevant security equipment point-of-sale equipment. |
Methods of assessment | A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit: observation of performance in the workplace a simulated work environment third-party reports from a supervisor customer feedback answers to questions about specific skills and knowledge review of portfolios of evidence and third-party workplace reports of on-the-job performance. Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example: SIRXCCS001A Apply point-of-sale handling procedures SIRXCCS002A Interact with customers SIRXINV001A Perform stock control procedures SIRXFIN001A Balance point-of-sale terminal. |
Assessing employability skills | Employability skills are integral to effective performance in the workplace and are broadly consistent across industry sectors. How these skills are applied varies between occupations and qualifications due to the different work functions and contexts. Employability skills embedded in this unit should be assessed holistically in the context of the job role and with other relevant units that make up the skill set or qualification. |
Submission Requirements
List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here
Assessment task 1: [title] Due date:
(add new lines for each of the assessment tasks)
Assessment Tasks
Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
This section describes the essential skills and knowledge and their level, required for this unit. |
The following skills must be assessed as part of this unit: literacy and numeracy skills in: recording of stolen items reporting of theft. |
The following knowledge must be assessed as part of this unit: store policy and procedures in regard to: security checking customers' bags and purchases reporting problems and faults relevant legislation and statutory requirements, particularly in regard to checking customers' bags and purchases Trade Practices and Fair Trading Acts store merchandising system security procedures relating to cash and non-cash transactions location and operation of store security equipment reporting procedures for internal and external theft or suspicious circumstances. |
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. | |
Security systems and procedures may deal with: | customers staff keys visitors, sales representatives, contractors and vendors stock records cash, credit cards equipment, including: alarm systems video surveillance mirrors security tags locked and secure areas premises armed hold-up. |
Store policy and procedures may relate to: | security surveillance of merchandise reporting problems and faults. |
Customers may include: | people from a range of social, cultural and ethnic backgrounds and with varying physical and mental abilities. |
Legislative requirements may include: | privacy and confidentiality laws Trade Practices and Fair Trading Acts consumer law awards and agreements property offences credit laws reporting procedures criminal law. |
Staff may include: | management other staff members full-time, part-time and casual staff people from a range of social, cultural and ethnic backgrounds and with varying physical and mental abilities. |
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist
| Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice | Yes | No | Comments/feedback |
|---|---|---|---|
| Apply store security systems and procedures according to store policy. | |||
| Handle and secure cash according to store policy and procedures. | |||
| Observe and deal with suspect behaviour by customers according to store policy and legislative requirements. | |||
| Deal with internal and external theft according to store policy and legislative requirements. | |||
| Store products and equipment in a secure manner. | |||
| Take appropriate action to minimise theft by applying store procedures and legislative requirements. | |||
| Match merchandise to correct price tags. | |||
| Maintain surveillance of merchandise according to store policy and legislative requirements. | |||
| Check customers' bags as required at point of sale according to store policy and legislative requirements. | |||
| Maintain security of cash, cash register and keys according to store policy. | |||
| Maintain security of stock, cash and equipment in regard to customers, staff and outside contractors according to store policy and legislative requirements. | |||
| Deal with suspected or potential thieves according to store policy and procedures. |
Forms
Assessment Cover Sheet
SIRXRSK001A - Minimise theft
Assessment task 1: [title]
Student name:
Student ID:
I declare that the assessment tasks submitted for this unit are my own work.
Student signature:
Result: Competent Not yet competent
Feedback to student
Assessor name:
Signature:
Date:
Assessment Record Sheet
SIRXRSK001A - Minimise theft
Student name:
Student ID:
Assessment task 1: [title] Result: Competent Not yet competent
(add lines for each task)
Feedback to student:
Overall assessment result: Competent Not yet competent
Assessor name:
Signature:
Date:
Student signature:
Date: