Assessor Resource

SIRXTAD003
Coach others for success

Assessment tool

Version 1.0
Issue Date: March 2024


This unit describes the performance outcomes, skills and knowledge required to identify coaching needs and provide coaching to team members for improved performance.

It applies to individuals working in frontline management roles in a diverse range of industry sectors and business contexts. They operate independently with some responsibility for development of others, and within established organisational policies and procedures.

No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Identify coaching needs.

1.1.Identify coaching opportunities to improve team member’s skills and knowledge levels.

1.2.Organise suitable time and place for coaching that is supportive and conducive to learning.

1.3.Agree on coaching format and communicate before coaching takes place.

2. Provide coaching to team members.

2.1.Explain the purpose of coaching to team member.

2.2.Explain and demonstrate specific skills or processes to be focus of coaching.

2.3.Communicate required knowledge and check team member’s understanding.

2.4.Discuss behaviours associated with the task or processes.

2.5.Provide opportunities for team member to practise new skills and ask questions.

3. Follow up on coaching experience.

3.1.Assess trainee ability to apply newly learnt skills and knowledge.

3.2.Review goals with trainee, provide feedback in a supportive manner, and adjusted as necessary.

3.3.Monitor progress of team members and provide ongoing support.

3.4.Identify performance difficulties and rectify or refer to appropriate personnel for follow up.

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

identify the coaching needs of three different team members

plan for, and conduct one coaching session for the above team members

demonstrate the following in each of the above coaching sessions:

application of key coaching principles

evaluation of trainee performance

provision of feedback to team member

clear communication and demonstration of required tasks.

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

communication techniques suitable to a coaching context

objectives and scope of coaching

application and benefits of coaching

key coaching principles:

explanation

questioning

listening to trainee

observing and evaluating trainee competency

providing feedback

workplace environments required to support effective coaching sessions

learning styles and techniques for adapting coaching to suit various learning styles.

Skills must be demonstrated in a services industry environment. This can be:

an industry workplace

a simulated industry environment.

Assessment must ensure access to:

team members in need of coaching; this can be:

individuals in an industry workplace, or

individuals who participate in role plays or simulated activities, set up for the purpose of assessment, in a simulated industry environment.

Assessors must satisfy the Standards for Registered Training Organisations’ requirements for assessors.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Identify coaching needs.

1.1.Identify coaching opportunities to improve team member’s skills and knowledge levels.

1.2.Organise suitable time and place for coaching that is supportive and conducive to learning.

1.3.Agree on coaching format and communicate before coaching takes place.

2. Provide coaching to team members.

2.1.Explain the purpose of coaching to team member.

2.2.Explain and demonstrate specific skills or processes to be focus of coaching.

2.3.Communicate required knowledge and check team member’s understanding.

2.4.Discuss behaviours associated with the task or processes.

2.5.Provide opportunities for team member to practise new skills and ask questions.

3. Follow up on coaching experience.

3.1.Assess trainee ability to apply newly learnt skills and knowledge.

3.2.Review goals with trainee, provide feedback in a supportive manner, and adjusted as necessary.

3.3.Monitor progress of team members and provide ongoing support.

3.4.Identify performance difficulties and rectify or refer to appropriate personnel for follow up.

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

identify the coaching needs of three different team members

plan for, and conduct one coaching session for the above team members

demonstrate the following in each of the above coaching sessions:

application of key coaching principles

evaluation of trainee performance

provision of feedback to team member

clear communication and demonstration of required tasks.

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

communication techniques suitable to a coaching context

objectives and scope of coaching

application and benefits of coaching

key coaching principles:

explanation

questioning

listening to trainee

observing and evaluating trainee competency

providing feedback

workplace environments required to support effective coaching sessions

learning styles and techniques for adapting coaching to suit various learning styles.

Skills must be demonstrated in a services industry environment. This can be:

an industry workplace

a simulated industry environment.

Assessment must ensure access to:

team members in need of coaching; this can be:

individuals in an industry workplace, or

individuals who participate in role plays or simulated activities, set up for the purpose of assessment, in a simulated industry environment.

Assessors must satisfy the Standards for Registered Training Organisations’ requirements for assessors.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Identify coaching opportunities to improve team member’s skills and knowledge levels. 
Organise suitable time and place for coaching that is supportive and conducive to learning. 
Agree on coaching format and communicate before coaching takes place. 
Explain the purpose of coaching to team member. 
Explain and demonstrate specific skills or processes to be focus of coaching. 
Communicate required knowledge and check team member’s understanding. 
Discuss behaviours associated with the task or processes. 
Provide opportunities for team member to practise new skills and ask questions. 
Assess trainee ability to apply newly learnt skills and knowledge. 
Review goals with trainee, provide feedback in a supportive manner, and adjusted as necessary. 
Monitor progress of team members and provide ongoing support. 
Identify performance difficulties and rectify or refer to appropriate personnel for follow up. 

Forms

Assessment Cover Sheet

SIRXTAD003 - Coach others for success
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

SIRXTAD003 - Coach others for success

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: