The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the individual, accessibility of the item, and local industry and regional contexts) may also be included. |
Rules or regulationsmay include: | current relevant registration and accreditation age where applicable certification requirements membership standard of facilities and equipment NSO rules, regulations and guidelines local or competition specific rules and regulations safety rules such as blood rule. |
Equipment may include: | fixed pieces of apparatus individual equipment required to manage the competition personal protective or non-protective clothing or attire and equipment technical audiovisual safety. |
Risk analysismay include: | risk identification risk assessment design of risk elimination or reduction plan implementation of the plan constant evaluation and modification of the plan. |
Organisational policies and proceduresmay include: | work health and safety complaints conflict resolution reporting and record keeping communication protocols decision making processes. |
Relevant legislationmay include: | work health and safety child protection anti-discrimination duty of care. |
Best practice principlesmay include: | the NSO Officials code of conduct the Australian Sports Commission (ASC) Officials Code of Conduct NSO regulations and guidelines relevant national, state, territory or local government regulations and guidelines. |
Decisionsmay include: | incremental during an event or activity at completion. |
External sourcesmay include: | other facility users coaches spectators parents or guardians peers media. |
Communication strategiesmay include: | active listening questioning techniques rephrasing and repeating questions, requests and statements to confirm that they have been correctly understood empathising with the player’s situation while upholding rules and regulations assertiveness non-verbal communication and recognition of non-verbal signs ability to speak clearly to be understood and use appropriate language, style and tone. |
Reactions may include: | queries about decisions appeals against decisions abuse towards official and opponent abuse of equipment. |
Causes of conflictmay include: | lack of information ineffective communication frustration provocation vilification sledging. |
Conflict resolutionstrategiesmay include: | identification avoidance problem solving use of appropriate communication skills negotiation. |
Relevant othersmay include: | participants coaches administrators parents or guardians officials supporters. |
Disputes may include: | disagreement with or questioning of decisions or results official protests appeals. |
Self-reflection methodsmay include: | diary or journal mentoring strengths and weaknesses. |
Feedbackmay include: | verbal written visual tactile. |