Assessor Resource

SISXIND005
Coordinate work teams or groups

Assessment tool

Version 1.0
Issue Date: April 2024


This unit describes the performance outcomes, skills and knowledge required to coordinate work teams or groups in a sport, fitness or recreation environment. It requires the ability to organise and monitor staffing levels, inform team or group members of expected standards of work, motivate teams and maintain staffing records. Group or team members may be paid employees or volunteers.

This unit applies to individuals responsible for coordinating others as part of their role, ensuring all work is according to relevant legislation and organisational policies and procedures.

No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Determine staff levels and expectations.

1.1 Set staffing levels within budget to maximise operational and customer service efficiency.

1.2 Roster teams or groups to meet anticipated demand and statutory requirements.

1.3 Induct new team or group members.

1.4 Inform team or group members of rosters within designated timeframes.

1.5 Monitor and adjust staffing levels in response to organisational requirements.

1.6 Communicate expected standards of work and clarify workplace rights and obligations.

1.7 Encourage individuals to contribute to discussion and planning of team or group objectives and goals.

2. Coordinate work team or group.

2.1 Allocate tasks and responsibilities using appropriate communication techniques.

2.2 Ensure team or group members are familiar with specific or required procedures.

2.3 Develop contingency plans to cope with unexpected situations and implement as required.

2.4 Maintain accurate and current records of staffing.

3. Monitor team or group performance.

3.1 Review and update objectives and goals regularly in consultation with relevant personnel.

3.2 Evaluate performance against allocated responsibilities and performance standards.

3.3 Counsel team or group members, as required, and record outcomes.

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

identify and document staffing requirements for at least three different situations that considers at least two of the following:

season demand

special event

time commitment of volunteers

promotional activities

competition schedules

adjust staffing requirements on at least three different occasions where requirements change.

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

legislative requirements relating to sport, fitness and recreation:

work health and safety/occupational health and safety

environmental issues

equal employment opportunity

industrial relations

anti-discrimination

relevant industry awards/enterprise agreements

unfair dismissal legislation and procedures

policy and procedures related to:

complaints and grievances

culturally appropriate entitlements

discipline

employment conditions

equal opportunity

anti-discrimination

cultural diversity

induction and training

staff counselling

staff records

performance measures.

Skills must be demonstrated in:

a sport, fitness or recreation environment. This can be a workplace or simulated environment.

Assessment must ensure access to:

relevant documentation, such as:

legislation and statutory requirements

awards and agreements

job descriptions and responsibilities

training programs

organisation policies and procedures including volunteer management

rostering and recording systems

a work team or group; these can be:

individuals in an industry workplace, or

individuals who participate in project activities, role plays or simulated activities, set up for the purpose of assessment, within a training organisation.

Assessment activities that allow the individuals to:

coordinate and monitor a range of sport, fitness or recreation work teams or groups over a period of time

monitor work teams or groups with opportunities to implement suggested improvements

maintain staff records related to the coordination of work teams or groups.

Assessors must satisfy the Standards for Registered Training Organisations’ requirements for assessors.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Determine staff levels and expectations.

1.1 Set staffing levels within budget to maximise operational and customer service efficiency.

1.2 Roster teams or groups to meet anticipated demand and statutory requirements.

1.3 Induct new team or group members.

1.4 Inform team or group members of rosters within designated timeframes.

1.5 Monitor and adjust staffing levels in response to organisational requirements.

1.6 Communicate expected standards of work and clarify workplace rights and obligations.

1.7 Encourage individuals to contribute to discussion and planning of team or group objectives and goals.

2. Coordinate work team or group.

2.1 Allocate tasks and responsibilities using appropriate communication techniques.

2.2 Ensure team or group members are familiar with specific or required procedures.

2.3 Develop contingency plans to cope with unexpected situations and implement as required.

2.4 Maintain accurate and current records of staffing.

3. Monitor team or group performance.

3.1 Review and update objectives and goals regularly in consultation with relevant personnel.

3.2 Evaluate performance against allocated responsibilities and performance standards.

3.3 Counsel team or group members, as required, and record outcomes.

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

identify and document staffing requirements for at least three different situations that considers at least two of the following:

season demand

special event

time commitment of volunteers

promotional activities

competition schedules

adjust staffing requirements on at least three different occasions where requirements change.

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

legislative requirements relating to sport, fitness and recreation:

work health and safety/occupational health and safety

environmental issues

equal employment opportunity

industrial relations

anti-discrimination

relevant industry awards/enterprise agreements

unfair dismissal legislation and procedures

policy and procedures related to:

complaints and grievances

culturally appropriate entitlements

discipline

employment conditions

equal opportunity

anti-discrimination

cultural diversity

induction and training

staff counselling

staff records

performance measures.

Skills must be demonstrated in:

a sport, fitness or recreation environment. This can be a workplace or simulated environment.

Assessment must ensure access to:

relevant documentation, such as:

legislation and statutory requirements

awards and agreements

job descriptions and responsibilities

training programs

organisation policies and procedures including volunteer management

rostering and recording systems

a work team or group; these can be:

individuals in an industry workplace, or

individuals who participate in project activities, role plays or simulated activities, set up for the purpose of assessment, within a training organisation.

Assessment activities that allow the individuals to:

coordinate and monitor a range of sport, fitness or recreation work teams or groups over a period of time

monitor work teams or groups with opportunities to implement suggested improvements

maintain staff records related to the coordination of work teams or groups.

Assessors must satisfy the Standards for Registered Training Organisations’ requirements for assessors.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Set staffing levels within budget to maximise operational and customer service efficiency. 
Roster teams or groups to meet anticipated demand and statutory requirements. 
Induct new team or group members. 
Inform team or group members of rosters within designated timeframes. 
Monitor and adjust staffing levels in response to organisational requirements. 
Communicate expected standards of work and clarify workplace rights and obligations. 
Encourage individuals to contribute to discussion and planning of team or group objectives and goals. 
Allocate tasks and responsibilities using appropriate communication techniques. 
Ensure team or group members are familiar with specific or required procedures. 
Develop contingency plans to cope with unexpected situations and implement as required. 
Maintain accurate and current records of staffing. 
Review and update objectives and goals regularly in consultation with relevant personnel. 
Evaluate performance against allocated responsibilities and performance standards. 
Counsel team or group members, as required, and record outcomes. 
Set staffing levels within budget to maximise operational and customer service efficiency. 
Roster teams or groups to meet anticipated demand and statutory requirements. 
Induct new team or group members. 
Inform team or group members of rosters within designated timeframes. 
Monitor and adjust staffing levels in response to organisational requirements. 
Communicate expected standards of work and clarify workplace rights and obligations. 
Encourage individuals to contribute to discussion and planning of team or group objectives and goals. 
Allocate tasks and responsibilities using appropriate communication techniques. 
Ensure team or group members are familiar with specific or required procedures. 
Develop contingency plans to cope with unexpected situations and implement as required. 
Maintain accurate and current records of staffing. 
Review and update objectives and goals regularly in consultation with relevant personnel. 
Evaluate performance against allocated responsibilities and performance standards. 
Counsel team or group members, as required, and record outcomes. 

Forms

Assessment Cover Sheet

SISXIND005 - Coordinate work teams or groups
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

SISXIND005 - Coordinate work teams or groups

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: