Assessor Resource
SITHFAB205
Provide room service
Assessment tool
Version 1.0
Issue Date: April 2024
This unit applies to all hospitality organisations where room service is provided, including hotels, motels and bed and breakfasts.
It applies to kitchen staff and operational food and beverage attendants who work with very little independence and under the guidance of others. It can also apply to front office personnel.
This unit describes the performance outcomes, skills and knowledge required to provide room service in accommodation establishments. It requires the ability to take orders, set up room service trolleys, deliver meals, process accounts and clear used meal service items.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)