Assessor Resource
SITHIND201
Source and use information on the hospitality industry
Assessment tool
Version 1.0
Issue Date: April 2024
This unit applies to all hospitality sectors and many people working at different levels. Managers will use more formal research to attain specialised and comprehensive knowledge which supports product planning, marketing and strategic management activities. This is covered within other individual units.
This unit is not about having indepth knowledge but focuses on the ability to source and interpret information.
This unit describes the performance outcomes, skills and knowledge required to source and use current and emerging information on the hospitality industry. This includes industry structure, technology, laws and ethical issues specifically relevant to the hospitality industry. Hospitality personnel integrate this essential knowledge on a daily basis to work effectively in the industry.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)