Assessor Resource
SITTTSL309
Source airfares for domestic flights
Assessment tool
Version 1.0
Issue Date: April 2024
This unit applies to tourism industry organisations that sell domestic airfares; mainly retail travel agencies, tour wholesalers and consolidators.
The unit applies to frontline sales and operations personnel who operate with some level of independence and under limited supervision. This includes retail travel consultants and managers, corporate consultants, ticketing consultants, consolidator ticketing officers, reservations and operations consultants.
This unit describes the performance outcomes, skills and knowledge required to create flight itineraries and source airfares for domestic air travel. It requires the ability to interpret flight information and conditions applicable to specific fares and to quote on airfares that meet customer needs.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)