• SITTVAF002A - Provide a briefing or scripted commentary

Assessor Resource

SITTVAF002A
Provide a briefing or scripted commentary

Assessment tool

Version 1.0
Issue Date: March 2024


This unit applies to individuals who need to present information or commentary to a group of people but who do not require the complete suite of presentation, commentary or public speaking skills.

Typically this unit might apply to individuals working in museums, attractions, on aircraft and in any business or community situation where oral communication to a group is required.

This unit describes the performance outcomes, skills and knowledge required to provide a briefing or scripted commentary for customers. It requires basic group communication and presentation techniques and the ability to deliver information effectively in a group situation. Often the information would have been prepared or scripted by others.

The unit does not include the skills to develop and present commentaries or activities to the level required by a fully competent guide. Those skills are found in SITTGDE006A Prepare and present tour commentaries or activities and SITTPPD005A Plan and develop interpretive activities.

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Prerequisites

Nil


Employability Skills

The required outcomes described in this unit of competency contain applicable facets of employability skills. The Employability Skills Summary of the qualification in which this unit is packaged will assist in identifying employability skills requirements.




Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

ability to communicate information clearly to customers

ability to use simple group presentation techniques to enhance briefing or commentary

knowledge of health, safety and emergency procedures relevant to the venue or site

demonstration of skills on multiple occasions.

Context of and specific resources for assessment

Assessment must ensure:

demonstration of skills through the presentation of a briefing or scripted commentary in an environment where such an event would generally take place, i.e. at a visitor site or within an attraction

use of appropriate equipment to provide the briefing or scripted commentary.

Methods of assessment

Assessment methods must be chosen to ensure that the skills required to conduct a pre-event briefing can be practically demonstrated. Methods must include assessment of knowledge as well as assessment of practical skills.

The following examples are appropriate for this unit:

direct observation of the candidate providing a briefing or scripted commentary

written or oral questions or interview to test knowledge of OHS issues and requirements

review of portfolios of evidence and third-party workplace reports of on-the-job performance by the candidate.

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

SITTVAF003A Operate a ride location.

Assessing employability skills

Employability skills are integral to effective performance in the workplace and are broadly consistent across industry sectors. How these skills are applied varies between occupations and qualifications due to the different work functions and contexts.

Employability skills embedded in this unit should be assessed holistically with other relevant units that make up the skill set or qualification and in the context of the job role.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This section describes the essential skills and knowledge and their level, required for this unit.

The following skills must be assessed as part of this unit:

presentation and communication skills to present cohesive and audible group presentations and interact effectively with participants

literacy skills to read and interpret information scripts or other briefing information

numeracy skills to address required safety considerations, such as not exceeding numbers in a given location.

The following knowledge must be assessed as part of this unit:

health and safety requirements for specific events and locations

emergency procedures for specific events and locations

basic group presentation techniques, including:

voice projection

body language

tonal variety

how to tailor language to meet different group needs.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below.

Briefing, information session or tour may be:

safety briefing

site familiarisation tour

shows or entertainment session

ride

demonstration

crowd information session.

Health and safety requirements may relate to:

dress restrictions

areas that are off-limits

guidance on using equipment

emergency procedures

restrictions on talking or making noise in an area.

Changes to the environment may relate to:

warning about extraneous noise or other unusual activity

change in temperature, e.g. climate controlled facility

special effects on a tour

possible safety restrictions, e.g. if group entering a high risk area.

Presentation resources may include:

microphone

loud speaker

video presentation

monitors

actors presenting a scripted show.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Welcome participants to the briefing, information session or tour according to organisation procedures. 
Provide participants with comprehensive, accurate and relevant information, including any special requirements or directions. 
Outline health and safety requirements according to organisation procedures and specific restrictions. 
Prepare participants appropriately for potential changes to the environment. 
Answer questions in a courteous and friendly manner. 
Use communication and presentation techniques to enhance participant experience. 
Ensure that personal presentation, appearance and grooming are appropriate to the environment. 
Use positive and welcoming body language. 
Show cultural and social sensitivity during the presentation. 
Correctly use relevant technical presentation resources. 
Maintain communication and cooperation with other team members and operators to ensure safe and efficient operations. 
Give correct and accurate signals where appropriate. 

Forms

Assessment Cover Sheet

SITTVAF002A - Provide a briefing or scripted commentary
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

SITTVAF002A - Provide a briefing or scripted commentary

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: