Assessor Resource
SITXCOM301
Address protocol requirements
Assessment tool
Version 1.0
Issue Date: April 2024
This unit applies to many tourism, travel, hospitality and event sectors and is particularly relevant to events, function coordination, tour operations and tour guiding.
Protocol affects a broad range of business and government activity and the breadth and depth of protocol knowledge required will vary. This unit is not about having an indepth knowledge of protocol requirements but focuses on the ability to collect and interpret protocol information.
This unit applies to a range of people working independently or with limited guidance including tour and event coordinators, and managers; tour guides and front of house or duty managers.
This unit describes the performance outcomes, skills and knowledge required to source and access information on protocol requirements to fulfil any sales or operational need. It requires the ability to identify appropriate information sources, access and interpret specific details of protocol requirements and to coordinate the use of protocol.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)