Assessor Resource

SITXLAN005
Read and write information in a language other than English

Assessment tool

Version 1.0
Issue Date: April 2024


This unit describes the performance outcomes, skills and knowledge required to read and write workplace information in a language other than English. It covers reading a range of documents and writing routine documents, such as letters and brief reports.

There is no direct parity with any formal language proficiency ratings or assessment framework, but this unit broadly relates to International Second Language Proficiency Ratings (ISLPR) 3.

This unit applies to all industry contexts and individuals working at many different levels of responsibility. This could include frontline, supervisory or management personnel.

This unit may be customised for training delivery and assessment of proficiency in any language. This unit does not prepare individuals for the role of a translator or interpreter.

No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Read workplace documents written in a language other than English.

1.1.Read routine and non-routine workplace documents.

1.2.Interpret accompanying visual information to support comprehension.

1.3.Identify main ideas, key facts and requirements.

1.4.Identify and take account of document tone and purpose.

1.5.Act on information and respond to requests, seeking assistance where required.

2. Write simple routine workplace documents in a language other than English.

2.1.Prepare accurate routine workplace documents using key words, phrases, simple sentences and visual aids as required.

2.2.Clearly and accurately convey main ideas, facts and details in written text.

2.3.Provide clear written directions and instructions in a correctly ordered sequence.

2.4.Support written communication with use of appropriately sequenced expressions and questions that help define or clarify the goal.

2.5.Write information in appropriate place on standard forms.

2.6.Adhere to workplace and cultural conventions and protocols when preparing written documents.

2.7.Provide written responses to documents in an appropriate form and tone.

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

read and write information for each of the following workplace documents in a language other than English:

brochure or promotional material

conference program

correspondence

menu or wine list

report

reservation information, schedule or itinerary

understand and identify above document purpose, main ideas, key issues, facts, attitude and tone of written texts (infrequent use of a dictionary may be made)

demonstrate understanding of meaning with reasonable accuracy when reading above texts related to straightforward everyday situations

use linguistic knowledge and skills to communicate meaning effectively in each of the following forms of routine workplace documents (some errors may occur in writing, provided facts are not distorted and meaning is clear):

answering queries about products and services

conducting simple product and service transactions

providing factual information

responding to requests for general assistance and factual information.

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

types of visual information in workplace documents that require interpretation:

diagrams

forms

labels

maps

signs

tickets

linguistic knowledge and writing conventions for the language being assessed:

grammar, spelling and punctuation conventions

features specific to the language

vocabulary and sentence structure of the language

technical vocabulary required to support specific organisational activities.

Skills must be demonstrated in an operational environment or activity where written communication in languages other than English is required. This can be:

an industry workplace

a simulated industry environment.

Assessment must ensure access to:

industry materials, written in languages other than English.

Assessors must satisfy the Standards for Registered Training Organisations’ requirements for assessors.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Read workplace documents written in a language other than English.

1.1.Read routine and non-routine workplace documents.

1.2.Interpret accompanying visual information to support comprehension.

1.3.Identify main ideas, key facts and requirements.

1.4.Identify and take account of document tone and purpose.

1.5.Act on information and respond to requests, seeking assistance where required.

2. Write simple routine workplace documents in a language other than English.

2.1.Prepare accurate routine workplace documents using key words, phrases, simple sentences and visual aids as required.

2.2.Clearly and accurately convey main ideas, facts and details in written text.

2.3.Provide clear written directions and instructions in a correctly ordered sequence.

2.4.Support written communication with use of appropriately sequenced expressions and questions that help define or clarify the goal.

2.5.Write information in appropriate place on standard forms.

2.6.Adhere to workplace and cultural conventions and protocols when preparing written documents.

2.7.Provide written responses to documents in an appropriate form and tone.

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

read and write information for each of the following workplace documents in a language other than English:

brochure or promotional material

conference program

correspondence

menu or wine list

report

reservation information, schedule or itinerary

understand and identify above document purpose, main ideas, key issues, facts, attitude and tone of written texts (infrequent use of a dictionary may be made)

demonstrate understanding of meaning with reasonable accuracy when reading above texts related to straightforward everyday situations

use linguistic knowledge and skills to communicate meaning effectively in each of the following forms of routine workplace documents (some errors may occur in writing, provided facts are not distorted and meaning is clear):

answering queries about products and services

conducting simple product and service transactions

providing factual information

responding to requests for general assistance and factual information.

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

types of visual information in workplace documents that require interpretation:

diagrams

forms

labels

maps

signs

tickets

linguistic knowledge and writing conventions for the language being assessed:

grammar, spelling and punctuation conventions

features specific to the language

vocabulary and sentence structure of the language

technical vocabulary required to support specific organisational activities.

Skills must be demonstrated in an operational environment or activity where written communication in languages other than English is required. This can be:

an industry workplace

a simulated industry environment.

Assessment must ensure access to:

industry materials, written in languages other than English.

Assessors must satisfy the Standards for Registered Training Organisations’ requirements for assessors.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Read routine and non-routine workplace documents. 
Interpret accompanying visual information to support comprehension. 
Identify main ideas, key facts and requirements. 
Identify and take account of document tone and purpose. 
Act on information and respond to requests, seeking assistance where required. 
Prepare accurate routine workplace documents using key words, phrases, simple sentences and visual aids as required. 
Clearly and accurately convey main ideas, facts and details in written text. 
Provide clear written directions and instructions in a correctly ordered sequence. 
Support written communication with use of appropriately sequenced expressions and questions that help define or clarify the goal. 
Write information in appropriate place on standard forms. 
Adhere to workplace and cultural conventions and protocols when preparing written documents. 
Provide written responses to documents in an appropriate form and tone. 

Forms

Assessment Cover Sheet

SITXLAN005 - Read and write information in a language other than English
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

SITXLAN005 - Read and write information in a language other than English

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: