Conduct complex oral communication in a language other than English (Spanish)
Issue Date: January 2019
This unit applies to all industry contexts and individuals working in at many different levels of responsibility. This could include frontline, supervisory or management personnel.
This unit may be customised for training delivery and assessment of proficiency in any language. For reporting purposes, recognition is limited to those languages listed below which are of importance to the tourism industry. A specific code has been allocated for each of these languages. Each language must be indicated in brackets after the unit title.
For example: SITXLAN3212 Conduct complex oral communication in a language other than English (Japanese).
(Australian Indigenous languages)
This unit describes the performance outcomes, skills and knowledge required to conduct complex, creative, routine and non-routine communication in a language other than English. This involves very fluent listening and speaking skills at a high level of complexity to conduct negotiations, make presentations, provide oral summaries in the workplace and participate in social and cultural activities.
The unit does not cover interpreting and translating skills, which are described in units of competency in the PSP04 Public Sector Training Package.
There is no direct parity with any formal language proficiency ratings or assessment framework, but this unit broadly relates to International Second Language Proficiency Ratings (ISLPR) 4to 4+.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)