Assessor Resource

SITXLAN3409
Read and write documents in a language other than English (Hindi)

Assessment tool

Version 1.0
Issue Date: March 2024


This unit applies to all industry contexts and to individuals working at different levels of responsibility. This could include frontline, supervisory or management personnel.

This unit may be customised for training delivery and assessment of proficiency in any language. For reporting purposes, recognition is limited to those languages listed below which are of importance to the tourism industry. A specific code has been allocated for each of these languages. Each language must be indicated in brackets after the unit title.

For example: SITXLAN3403 Read and write documents in a language other than English (Cantonese).

SITXLAN3401

(Arabic)

SITXLAN3402

(Indonesian)

SITXLAN3403

(Cantonese)

SITXLAN3404

(Dutch)

SITXLAN3405

(Finnish)

SITXLAN3406

(French)

SITXLAN3407

(German)

SITXLAN3408

(Greek)

SITXLAN3409

(Hindi)

SITXLAN3410

(Hungarian)

SITXLAN3411

(Italian)

SITXLAN3412

(Japanese)

SITXLAN3413

(Korean)

SITXLAN3414

(Malay)

SITXLAN3415

(Mandarin)

SITXLAN3416

(Polish)

SITXLAN3417

(Portuguese)

SITXLAN3418

(Russian)

SITXLAN3419

(Serbian)

SITXLAN3420

(Spanish)

SITXLAN3421

(Swedish)

SITXLAN3422

(Swiss German)

SITXLAN3423

(Taiwanese)

SITXLAN3424

(Thai)

SITXLAN3425

(Turkish)

SITXLAN3426

(Croatian)

SITXLAN3427

(Bosnian)

SITXLAN3428

(Australian Indigenous languages)

SITXLAN3429

(AUSLAN)

This unit describes the performance outcomes, skills and knowledge required to read and write a range of workplace documents in a language other than English at a high level of complexity and fluency, including summarising texts, and reproducing information from texts in one language to prepare a text in another.

The unit does not cover interpreting and translating skills, which are described in units of competency in the PSP04 Public Sector Training Package.

There is no direct parity with any formal language proficiency ratings or assessment framework, but this unit broadly relates to International Second Language Proficiency Ratings (ISLPR) 4to 4+.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Prerequisites

Not applicable.


Employability Skills

This unit contains employability skills.




Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

read and write workplace documents required to fulfil a given job role in a language other than English:

read and write a range of workplace documents

write documents with clear and fluent expression of information and ideas, correct structure and appropriate style and tone for the audience and workplace situation (rare linguistic errors may occur).

Context of and specific resources for assessment

Assessment must ensure use of:

a real or simulated workplace activity where written communication in languages other than English is required

industry documents, such as reports and promotional materials written in languages other than English.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

review of written communications prepared by the individual

written and oral questioning to assess the individual’s ability to interpret workplace documents

written or oral questioning to assess cultural knowledge and cross-cultural communication considerations

written or oral questioning to assess linguistic knowledge, generic structure and other specific language features, such as vocabulary and sentence structure

review of portfolios of evidence and thirdparty workplace reports of onthejob performance by the individual.

Guidance information for assessment

The assessor should design integrated assessment activities to holistically assess this unit with other units relevant to the industry sector, workplace and job role, for example:

BSBWRT401A Write complex documents

SITTTSL304 Prepare quotations

SITTTSL307 Process travelrelated documentation.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

literacy skills in a language other than English to:

read and interpret information and workplace documents that include some complex ideas and concepts

write documents that require clear and fluent expression of information and ideas

appropriately structure texts

use language tailored to the requirements of the situation.

Required knowledge

linguistic knowledge and writing conventions for the language being assessed, including:

grammar, spelling and punctuation conventions

social, workplace and cultural conventions

ways to convey nuances of meaning

technical vocabulary for specific workplace activities

standard formats and protocols for a range of workplace documents relevant to the workplace.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Workplace documents to be read and informally interpreted may include:

brochures and promotional material

conference programs

correspondence

manuals

menus and wine lists

reports

reservations information

schedules and itineraries.

Documents requiring professional translation may include:

complex contractual documents

complex proposals, submissions and tenders.

Written workplace documents may include:

correspondence

menus and wine lists

promotional material

quotations

reservations information

schedules and itineraries

simple manuals

simple reports.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Read and understand workplace documents, including explicit and implicit information, ideas, technical information and writer requirements. 
Interpret accompanying visual and graphics material. 
Understand the culturally specific meaning contained in documents. 
Capture and convey information in written texts and summaries, taking account of cultural differences. 
Provide explanation or comments to clarify meaning as required, especially about culturally specific details. 
Recognise documents requiring professional translation and arrange for assistance as required. 
Produce written workplace documents according to recognised conventions, standards and formats. 
Ensure content of written documents is appropriate to audience and purpose. 
Develop ideas in appropriate depth to meet the requirements of the particular context. 
Tailor language to meet requirements of the situation. 
Observe social and cultural conventions when writing workplace documents. 
Write documents with minimal errors so that intended meaning is clearly conveyed to the reader. 

Forms

Assessment Cover Sheet

SITXLAN3409 - Read and write documents in a language other than English (Hindi)
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

SITXLAN3409 - Read and write documents in a language other than English (Hindi)

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: