Assessor Resource
SITXLAN5__A
Read and write workplace information in a language other than English
Assessment tool
Version 1.0
Issue Date: April 2024
This unit applies to individuals working in any industry context and at many different levels of responsibility. Frontline, supervisory or management personnel may use the language skills described in this unit.
This unit may be customised for training delivery and assessment of proficiency in any language.
However, for reporting purposes, recognition is limited to those languages listed below which are of importance to the tourism industry.
A specific code has been allocated for each of these languages, as detailed below. In addition, each language must be indicated in brackets after the unit title.
For example: SITXLAN502A Read and write workplace information in a language other than English (Indonesian).
SITXLAN501A
(Arabic)
SITXLAN502A
(Indonesian)
SITXLAN503A
(Cantonese)
SITXLAN504A
(Dutch)
SITXLAN505A
(Finnish)
SITXLAN506A
(French)
SITXLAN507A
(German)
SITXLAN508A
(Greek)
SITXLAN509A
(Hindi)
SITXLAN510A
(Hungarian)
SITXLAN511A
(Italian)
SITXLAN512A
(Japanese)
SITXLAN513A
(Korean)
SITXLAN514A
(Malay)
SITXLAN515A
(Mandarin)
SITXLAN516A
(Polish)
SITXLAN517A
(Portuguese)
SITXLAN518A
(Russian)
SITXLAN519A
(Serbian)
SITXLAN520A
(Spanish)
SITXLAN521A
(Swedish)
SITXLAN522A
(Swiss German)
SITXLAN523A
(Taiwanese)
SITXLAN524A
(Thai)
SITXLAN525A
(Turkish)
SITXLAN526A
(Croatian)
SITXLAN527A
(Bosnian)
SITXLAN528A
(Australian Indigenous languages)
SITXLAN529A
(AUSLAN)
This unit describes the performance outcomes, skills and knowledge required to read and write workplace information in diverse language scripts to respond to customer needs. It covers routine and non-routine activities such as writing letters and brief workplace reports, and using a range of commonly used workplace documents such as emails, faxes, letters and brochures. This unit can be used for training delivery and assessment of reading and writing proficiency in any language, other than English. There is no direct parity with any formal language proficiency ratings or assessment framework, but this unit broadly relates to International Second Language Proficiency Ratings (ISLPR) 3.
This unit is the first in a hierarchical set of two units dealing with reading and writing in a language other than English, ranging from entry to fluency and increasing in complexity with the level of linguistic ability. These units do not align with Australian Qualifications Framework (AQF) levels and do not include interpreting or translating, which are higher-level specialist skills.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)