Assessor Resource
SITXMPR003A
Plan and implement sales activities
Assessment tool
Version 1.0
Issue Date: April 2024
Planning and implementation of sales activities may relate to the promotion of any product, service or event; a group of products being cooperatively marketed; or even a whole city, region or tourist precinct.
This unit requires the application of planning, organisational and communication skills. This role is generally undertaken by sales and marketing personnel within the service industries who operate autonomously and who are responsible for coordinating a range of sales activities. Managers and owner-operators of small businesses would also undertake this activity.
This unit describes the performance outcomes, skills and knowledge required to plan and implement sales activities. It requires the ability to identify and analyse market and customer needs, proactively target current and new customers, plan the operation of sales calls, make calls and prepare sales reports.
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
Operational sales skills are covered in SITTTSL005A Sell tourism products and services.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)