Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:
structure, characteristics and needs of the organisation that the WHS system must address
objectives, components and comprehensive details of relevant state or territory OHS or WHS legislation:
actions that must be taken for legal compliance
employer responsibilities to provide a safe workplace
requirement to consult, designated times for consultation and acceptable consultation mechanisms
requirements for the use of WHS representatives and committees, and their roles and responsibilities
designated times for hazard identification and categories of hazards that must be identified
acceptable mechanisms for hazard identification, risk assessment and risk control
requirements for record keeping and acceptable record keeping mechanisms
requirement to provide information and training
employee responsibilities to ensure safety of self, other workers and other people in the workplace
employee responsibility to participate in WHS practices
objectives, components and comprehensive details of WHS codes of practice and standards developed by industry or regulatory bodies
ramifications of failure to observe OHS or WHS laws and codes of practice
methods of receiving updated information on OHS or WHS laws and codes of practice
components of WHS management systems
considerations in the formulation of WHS policies and procedures:
consultation
emergencies
evacuation of staff and customers
handling chemicals and hazardous substances
hazard identification and reporting
incident and accident management and notification to WHS regulatory authorities
incident and accident reporting by staff
ongoing monitoring of risk control
overall organisational approach to WHS
participation of personnel in WHS management practices
responsibilities of employees to ensure safety
risk assessments and reporting
safe work practices
secure management of:
cash
documents
equipment
keys
people
consultative processes:
diary, whiteboard or suggestion box used by staff to report issues of concern
fact sheets to fully inform personnel about WHS rights and responsibilities
formal WHS representatives and committees
formal meetings with agendas, minutes and action plans
informal meetings with notes
WHS discussions with employees during the course of each business day
recording issues in a management diary
regular staff meetings that involve WHS discussions
seeking staff suggestions for content of WHS policies and procedures
special staff meetings or workshops to specifically address WHS issues
staff handbook containing WHS information
surveys or questionnaires that invite staff feedback on WHS issues
time requirements for hazard identification:
when changes to the workplace are implemented:
before the premises are used for the first time
before and during the installation or alteration of any plant
before changes to work practices are introduced
when any new information relating to health and safety risks becomes available
approaches to assessing the effectiveness of WHS management systems:
monitoring the ongoing effectiveness of risk control methods
reviewing:
incidents, accidents or near misses
WHS reports
WHS statistics
methods used by the specific industry sector and organisation to:
conduct consultation when developing policies and procedures
communicate WHS policies, procedures and safe working practices
conduct ongoing WHS consultation
evaluate the effectiveness of WHS management practices
sources of assessment criteria for assessing risks:
developed by external consultancy services
outlined in Australian standards
self-determined for the organisation as part of a WHS management system
suggested by industry associations for use by member businesses
WHS information:
consultative arrangements for WHS
employee roles and responsibilities in WHS management practices
legal obligations and ramifications of failure to comply
location of first aid kit and emergency evacuation plan
WHS training information and updates
policies:
overall approach of organisation to WHS
participation of personnel in WHS management practices
responsibilities of employees to ensure safety
procedures
specific risk control measures relevant to the workplace
specific regulations and codes of practice
use of:
hazard identification reporting documents
risk assessment template documents
formats for and inclusions of:
policies and procedures
WHS templates for hazard identification and risk assessment
incident, accidents, or near miss reports
reports that document the evaluation of systems and required changes
WHS record keeping systems
WHS record requirements:
consultation:
diaries of meetings
agendas for and minutes of meetings
committee members
consultation decisions and follow up actions
hazard identification
incident or accident notifications to WHS regulatory authorities
incident, accident, and near miss reports and related statistics
policies and procedures
risk assessments
risk control actions
training plans
training undertaken.
Skills must be demonstrated in an operational tourism, travel, hospitality or events business operation for which a tailored WHS management system can be established and monitored. This can be:
an industry workplace
a simulated industry environment.
Assessment must ensure access to:
computers, software programs, printers and communication technology used to administer the development of a WHS system
organisational specifications:
relevant state or territory WHS legislation
current plain English regulatory documents distributed by the local WHS government regulator
codes of practice and standards issued by regulatory authorities or industry groups
WHS information and business management manuals issued by industry associations or commercial publishers
current commercial policies and procedures, and hazard identification and risk assessment template documents
team for which the individual establishes WHS management practices; this can be:
teams in an industry workplace who are assisted by the individual during the assessment process; or
individuals who participate in role plays or simulated activities, set up for the purpose of assessment, in a simulated industry environment operated within a training organisation.
Assessors must satisfy the Standards for Registered Training Organisations’ requirements for assessors.